Wonderful shopping experience.
A truly wonderful shopping experience, more than your average fresh food grocer.
Fruit & Vegetables were very fresh, presented with care and the staff are helpful.
The quality is really disaapointing
The cherries are terrible and the packages have been broken when I received them.
The quality is really disappointing, will not choose to buy any online
I bought Tasmanian Cherrries online for a very cheap price, better than the supermarket offers. It came to my house without any dramas. Big and delicious cherries, that is!
I would buy online again! Website very user-friendly.
H farm delivery for the first time. Wow, and just so much better than the giants. My new routine! Thanks hfm
great value great on-line service.
Comprehensive catalogue, including specials. I prefer to buy fresh fruit and veg in store, but for prepackaged goods can't beat the delivery time or cost (free for larger orders). Arrived within 5 minutes of notified time, in insulated bag so still cold. If I had bought in-store the chilled goods would have been warm by the time I got home.
Very happy, however sizes of some items are confusing
Just received first order from HF as normally use Woolies for everything. I am delighted to have everything loose in a box and not covered in layers of unnecessary plastic packing - well done - this was the main factor in me changing from Woolies to HF.
The sizing of the items can be a little confusing though.
I accidentally ordered 2 humongous chillies instead of little birds eye
Instead of ordering 4 cucumbers i ended up with 4x5 packets of them - so 20 cucumbers! - surely the person packing these must have thought this was a strange order!
Same with the Lemons - ended up with 6 huge ones
The picture of the items is a little big on the page too - the woolies ones are smaller and easier to navigate - worth looking at
Also its not clear where you butcher meat comes from. I only buy free range pork but i couldnt see this from the description so i didnt buy any at all.
Dr Geoff B
No seafood, no point.
Lovely friendly staff, a great (albeit expensive) selection of fruit and vegetables, and an excellent range of delicatessen products, too. One could quite happily live by shopping at Harris alone!
But no seafood.
I stopped buying seafood at Harris Farm, Kings Cross (they call it Potts Point, but it's actually Kings Cross), Sydney several years ago once I realised that one particular staff member there was literally incapable of giving the customer the quantity of food that they request. "I would like 1 kilogram of those prawns, please"... "It's 1.3Kg, is that ok?"... "No, I'd like 1Kg or less, please remove some"... "It's 1.2Kg, is that ok?"... Wash, Rinse, Repeat all you like, but you will NEVER get the quantity you request.
On the second or third occasion when this script played out, once I realised that I could no sooner expect this man to give me what I had asked for than to stick his hand into a raging fire at my request, I simply turned, walked away, left him with his damned prawns and never purchased seafood at Harris again.
Now if I had been buying whole fish and he had made a reasonable effort to meet my request insofar as was possible given the sizes of the products on display, it'd be no problem... but prawns? Really, dude? Really?!
Just two weeks ago I watched the same staff member pull exactly the same stunt on my wife. She too requested a specific quantity, was given a substantially larger quantity, and despite repeated requests, the guy simply gave her a "thick face" blank look, exactly as though he simply did not understand her request, when he had decided, for himself, the quantity that she would purchase.
Our conversation as we left the store went like this: "remember, a couple of years ago, I said I refused to buy seafood from Harris again?"... "yes?"... "it was that same guy".
Given that seafood is off the menu at Harris and we need to go elsewhere for that, there's really no reason for us to visit Harris at all any more. Given the convenient location we do prefer to buy veggies at Harris, but there's three supermarkets within a 500 metre radius and none of them charge the high prices for vegetables that Harris do... and two of them sell seafood.
Put simply: no seafood, no point.
(A tall, solidly built man of Asian appearance. Probably thinks he's clever and making a nice profit by pretending not to understand customer requests. He's driven these two customers away! A clear example of a commercial alliance damaging both businesses.)
Excellent produce and customer service
I bought my first online shop from Harris Farm this morning and by the mid afternoon we had received the great quality produce with free delivery! I also misread the use by date on an item and sent them an email about it. Within an hour I had a response and an offer of refund but on double checking I'd misread and the use by date is actually ages away! Can't fault them and will definitely be using again.
Amazing couldn’t be better
Fresh well packed premium produce
No unnecessary packaging although zero plastic would be great
Recycled the cardboard boxes for next time
Ok but could be better
Overall experience was ok but the website crashed while I was doing the order and when retrieving products from my saved list some products had stayed on the cart although it indicated zero and I ended up being delivered some of the products in double and some were missing. Some fruits (red current) were partly moldy as well.
Delivery arrived on time as expected and most products were fresh. I might try again another time but was hoping this would be better.
We got a Delivery yesterday 28dec. The chicken used by date we received was 28 Dec so had to throw away today. I also had to throw half the baby spinach because the poor quality. One of the yogurt used by date is 31st Dec which is really not long.
We used to get a lot of home delivery and I stopped because of the used by date of some of the products was just to short (rather than if I was shopping myself In store). It happened more than once so not just a bas run. I gave it another go because I do like Harris farm but that was again very disappointing. Basically it feels like the packer are getting rid of old stock.
Only half of my order delivered on Christmas eve
First time to use Harris farm delivery service and will never do it again. It’s Christmas Eve and only half of my delivery was delivered. Merry christmas.
Great shop' great fresh food' fantastic staff' on line shopping very easy and vegatables that are delivered are all ways fresh. Plenty to choose from.
Great products. Great service.
This was the first time I’ve used harris farms on line delivery. It definitely won’t be the last. Keep up the good work guys. The range, and freshness, is fantastic.
Great fresh products
Like that they offer delivery, unfortunately forgot a whole bag of cold products on second order but think it was a one off, was delivered a few days later(our area only gets deliveries every few days ) and a voucher was offered as an apology which was nice. Always like their produce, fresh and great selection
I received the delivery yesterday, when I unpacked the load, there 1 apple and 1potato are really bad. thank you
Awesome products and delivery service
Everything was great quality and the delivery people were so nice. Online order was easy and quick. I’ll definitely order again!
Lovely, but a real shame about the Kale
Wonderful quality, as always. Very surprised and a bit disappointed that the Premium Kale bunch you sent us was already significantly yellow and aged.
Very pleased with quality fruit and veges. Meat and poultry all tender and need no trimming so therefore no waste.
By far the best fresh fruit and veg and I've tried them all!
I have used Harris Farm weekly for the last year after trying every other major fresh produce store online. The other were WOEFUL! We are a big family who mainly eats fresh meat and veg so we get up to 4 -5 boxes per fortnight!! I have consistently found the veg fresh and really top quality and the service is next to none. I find the fish good and reasonably priced. The meat is slightly more expensive so we go to a meat wholesaler mostly but what we have ordered, it has been good. I particularly like that they actively support Australian produce. My only complaint would be the boxes. They are very heavy and can't fit in our recycle bin. The drivers have been very tolerant waiting for a few minute whilst we throw everything on the table so they can take back the boxes, causing less waste and far less hassle. Thanks Harris Farm drivers, you are fab!!!!!