Should have this done this before now
Great range of produce available and the quality lived up to my expectations. I especially like the lack of plastic bags in the delivery box and the flexible delivery times. I will recommend Harris Farms to my friends.
Freshness delivered to your door !
Such a good variety of products, excellent and accurate delivery updates and great to have the option of a Sunday delivery. The delivery driver had excellent customer service 10/10 for that guy!
Quality of produce
I love that staff are willing to help find a product/produce and walk you to it.
The butchers are so knowledgeable, the meat is top quality, the butchers know their produce, and can recommend the cut that’s right for you.
The checkout counters are plentiful, with staff who are very efficient.
Thank you HF. You ar running a great business.
Want to keep ordering but there are problems with freshness in travel
unfortunately I am costing you money, but need to keep ordering because I have given up driving. Chilled products are arriving warm and have to be replaced.
A. the goods seem to have been in the chill bag much longer than travel time and are warm on arrival (defeats the point of probiotic goods)
B. the ice block is too tiny for volume of goods.
C. Suggest larger ice pack or two packs to be used.. Perhaps chilled products packed later.
D. Unhappy when products are given to me that cannot last more than two days.. eg overripe mango and a leek so stripped of old leaves that even the centre was not good. use by dates should be considered for the customers benefit, not getting rid of old stock..
Great service. Excellent produce. My one-stop shop delivery.
A local Uber driver recommended Harris Farms after asking him where I could find an excellent fruit and vegetable market that has a wide variety and can guarantee the longevity of the product since I was heading out to sea for two weeks, catering up to 14 people.
I googled online and placed a reasonably sized fruit, vegetable, deli and stores order on Boxing Day and found the whole ordering/delivery experience fantastic and the product of superior grade. I am about to place my second order now knowing that their product makes my job that little bit easier.
Thank you Harris Farms
Unsafe food handling and poor delivery service
I will never recommend their delivery service.
I organised for a seafood, meat, cheese, milk, fruit & veg delivery for 24th December. Arrived late (after 7pm).
All the food was packed around 2pm according to the substitution alerts.
When the food arrived it was all hot or missing. Seafood was hot and smelt funky. The cheese in the salad boxes were hot, AND all the meat, cheese and milk was missing (when the driver came back to drop off 30mins later it was very hot). Van it was delivered in was a standard van - not a cooler van. All the packi...
- Online Store
- Verified customer
OK but there's issues
I like ordering with HF online and by now prefer the ease to going to the physical store. I find it's a better way to find what's seasonal and has good deals. One major issue I have is that the milk and dairy products I get usually goes out on date in less than a week, often just a few days. As a regular customer, it would be nice to have HF dairy products delivered, but after getting burnt with milk running over the date too often, I choose to go to the local grocer for that.
Good, reliable service.
Everything was delivered on time, to order and was of high quality. This is service worth paying for.
The convenience of having produce delivered to one's front door quickly and quietly without you needing to be there is very attractive.
Great convenience and time saver
I am very happy with the quality of mangoes, lychees, avocados and cherries that I received. I had requested for ripe, ready to eat fruit and that is exactly what I received. Every thing was ripe, fresh and juicy. The delivery was on time and the time was very convenient. The delivery driver delivered the order right to my front door, in fact he was very courteous and brought the boxes inside the house.
I will recommend HFM online facility to all my relatives and friends. It is most convenient.
I would like to suggest some ideas to HFM:.
1. It ...
Thanks for fulfilling a big order accurately, and thanks for prompt credit on unavailable items. Congratulations on the courtesy of your delivery man Ahmed. Nice to see a smiling happy face early in the morning. Good prompt service as always.
I love the online store! Fresh fruits and vegetables to my door!
Harris Farm has the freshest fruits and vegetables that I love and it's so convenient to order online and get them send to your front door on time. Love it!
My order was delivered within the delivery window and the driver was friendly and helpful. I cannot fault the quality of the fruits and vegetables. Just wish they have Click and Collect option in future as I do not mind picking it up to save on the delivery fee.
- Online Store
- Verified customer
Double fail! Dont order seafood ever
We ordered over $200 of seafood to be delivered. It did arrive late on the scheduled day in an non-refridgerated van (why would you do deliveried in Sydney in summer without a cool van??), no ice, and the fish etc were all warm and already starting to smell.
After contacting their staff they rescheduled for the next day to collect and replace order.
Next day, deliverers arrived but couldnt find seafood. Lost the parcel. Double fail. Collected the stinky fish from day before though.
That was easy (for me)
I ordered online on 23rd December, in the afternoon. Best way to shop on Christmas Eve. Didn’t have to fight the crowds. Everything as ordered all premium quality. On time as promised.
Online delivery not delivered. Xmas order.
Since your email asked me to leave a review. Our xmas shop was supposed to be delivered between 5pm - 9pm tonight. It's now 12:15am and it hasnt arrived yet. When calling the support number the automated message says its outside support hours and hangs up.
Since its now xmas eve, this order was our entire xmas shop for the family and we now will not have an opportunity to do another shop.
So you get zero stars as you take our money for a product and service you clearly cannot provide (eg fraud). And no doubt you wonder why the coles and woolies are soo huge.
Delivered full priced item in damaged condition
Ordered a Scarpato Panettone Box Limited Edition ($73.95 excl delivery). Box arrived damaged and cellotaped in a meager attempt to "fix" it. This was meant to be a Christmas gift.
Fresh produce delivered on time
I have just had my first delivery VERY happy Fruit arrived ,fantastic quality. I also ordered one of the meals I had the Pumpkin risotto The portion size was generous and the meal delicious
Very good service.
It is good to have this service at your door when you have no time to go for shopping.
I will recommend Harris Farm Online shopping to my friends.
The reviewer stated that an incentive was offered for this review
Could be great, but it's not.
Tried the Online Shop the first time, became aware of it through an American Express Promotion: Spend $ 150, get $ 30 back.
The good: Order process good, wide range of products (or maybe not), convenient delivery windows, prompt delivery, decent customer service, very good packaging, no plastic bags
The bad: Some products ordered apparently not available and cancelled. Other products ordered were substituted by inferior products (specs, weight..).
After complaining customer service promptly reacted and refunded the substituted products.
Flawless experience- very happy customer!
Beautiful produce. Beautifully packaged. Delivered with a smile. They even let me add a forgotten item (milk of course) via live chat, six hours before my delivery window. Website was very user-friendly too. A shopping experience that sparked joy.
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Questions & Answers
I'm trying to buy a jar of THOMY Mayo do you have any in store please
Angus H.Harris Farm Markets
Hi there, I can see that we have stock of Thomy Mayo in the following stores; Pennant Hills, St Ives, Mosman, Willoughby, Broadway, Erina, Manly, Cammeray, Randwick, Leichhardt, Bondi Westfield, Lindfield and our online store!
Will you be opening in Albury soon. Also will you be looking for casuals please
Angus H.Harris Farm Markets
Hi Helen, thanks for getting in touch. Yes, we will be opening in Albury at some point next year. I believe that no set date has been planned just yet. We will begin to advertise for jobs a few months prior. You can keep an eye out for new positions on our careers page https://www.harrisfarm.com.au/pages/careers-page
Please let us know if you need further assistance.
Hey Harris Farm,
I've bought your bulk chicken thighs a few times now, and every single time they have had a funky smell. It smells a bit like cloves and something I can't quite put my finger on. It's quite overpowering and unpleasant, and comes out in the taste/flavor too. It makes me think it's something in the chicken feed, or the plastic packaging. Anyways, it's enough to put me off and I won't be buying the chicken anymore, I thought you might want to know.
Angus H.Harris Farm Markets
Hi there, thanks for your feedback. I'm sorry to hear about your poor experience with our chicken. Would you be able to email us at email@example.com with some more details? That would really help our team with our investigation. We look forward to hearing from you.
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