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Harris Farm Markets
4.5 from 1,977 reviews

Reviews

Review distribution

5 star
1,483
4 star
261
3 star
87
2 star
61
1 star
85

Great online ordering

published

Easy online ordering. Quick next day delivery. Was able to track progress of my order. Friendly staff delivered goods to my kitchen bench. Fresh food delivered without wasteful plastic bags.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks for the lovely feedback Ali :)


Roger H.

Roger H.Sydney, NSW

Always reliable. Top customer service.

published

Harris Farm always delivers quality, fresh products reliably. While the product ranges are not always as broad as the supermarkets, the quality is always excellent (not so with the supermarkets). However, I have been able to get products not available elsewhere, which have proved to be worthwhile and I continue to order them.

Value for Money
Product Quality
Return Claim MadeNo
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Cheers Roger. We are always working towards increasing our online range!

Easy online purchase.

published

Harris Farm Online purchase was easy to navigate. Good products. Cold products came in a cooler bag with ice pack. Delivery progress on the day was on time and accurate.

Value for Money
Product Quality
Return Claim MadeNo
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks Pat :)

The reviewer stated that an incentive was offered for this review

Kris

KrisSydney, NSW

  • 3 reviews
  • 1 like

Fresh produce, friendly service, great quality

published

Harris Farms has great fresh produce and a solid variety. Their staff are friendly and informative. As an added bonus they often include free recipes for new easy dinner ideas.

Value for Money
Product Quality
Shipping
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks Kris :)


Nix

NixSydney, NSW

I love Harris Farm

published

I have been using Harris Farm online for two months now and absolutely love it. So easy to use, beautiful produce and minimum packaging and also the ability to get some unusual ingredients and products.

Value for Money
Product Quality
Return Claim MadeNo
4 comments
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks Nix :)

Nix
Nix
Harris Farm Markets
Angus H.Harris Farm Markets

That's great to hear. Yes, we reuse the boxes multiple times! :)


monica wisniewski

monica wisniewskiNew South Wales

pretzels crushed

published

I still have Not had a reply over my last order,Crushed pretzels also 1 blue cheese that was in the box instead of refridgerated cooler !!! sent you's a e-mail with attached picture

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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3 comments
Harris Farm Markets
Angus H.Harris Farm Markets
monica wisniewski
monica wisniewski

order PP#462494

Harris Farm Markets
Angus H.Harris Farm Markets

Thanks for that Monica, our online team will be in contact soon!


thw18

thw18Sydney, NSW

  • 2 reviews
  • 2 likes

Great service and quality produce

published

Very smooth delivery process! The quality of each product was excellent and it was all carefully packed. It was also great to see live updates on when delivery the arrives.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks :)


Diane Dyka

Diane DykaSydney, NSW

Requires notification before delivery.Dont want to sit around for 3hrs to wait for the delivery

published

As per above,can you please notify customer's 30mins or so before the delivery?Not ideal to stay at home for 3hrs and wait for the delivery.Everything else is great and good quality products.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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5 comments
Harris Farm Markets
Angus H.Harris Farm Markets
Diane Dyka
Diane Dyka

No,I have not received these. If you could follow up that would be great.Thank you!

Harris Farm Markets
Angus H.Harris Farm Markets

Hi Diane, could you let me know your order number?

Phenomenal - thank you!

published

The quality of this produce and service is absolutely amazing! Thank you for taking the struggle out of groceries and bringing back my love of cooking. It's like Christmas everytime!

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks Jeannine :)

Charlotte

CharlotteSydney, NSW

  • 2 reviews
  • 2 likes

Shopped multiple times this way & it's fantastic, convenient and hassle free.

published

I highly recommend Harris Farmer's Market online shopping. They make the process very smooth and easy. There was a mistake on one of my deliveries (which happens) and they amended the process as soon as they could.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Cheers Charlotte!


wendells

wendellsSydney, NSW

  • 3 reviews
  • 6 likes

Everything was nice and fresh.

published

I am very pleased with my delivery. Its good Harris farm do not use plastic bags for the fruit and veg. They are delivered in a cardboard box and the chilled food has a chiller bag to keep the food cold. Everything looks very fresh. Some items they did not havevin my order but I did receive a refund

Return Claim MadeNo
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks :)


Mixed feelings

published

I love my local store at Leichhardt however occasionally I need to rely on the online store. The online store range isn’t as good as my local store and can’t get the product range I want. I’ve also recently received poor product selection which is disappointing. Delivery is also often unreliable with time estimates inaccurate or the driver unhelpful and dropping and running off, giving me no chance to check that I have everything I ordered. I’d also prefer to be able to give the box and cold bag back, reducing packaging waste but have to force the driver to even wait a minute is frustrating.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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3 comments
Harris Farm Markets
Angus H.Harris Farm Markets
MMM
MMM

It’s not been one order but the last couple

Harris Farm Markets
Angus H.Harris Farm Markets

If you could give me the order numbers that would help with our investigation. I look forward to hearing from you.


Jeremy A.

Jeremy A.Sydney, NSW

  • 3 reviews

Fresher then most

published

Find the market a bit pricey but also tired of paying for fruit and veg at woolworths with no flavor and low quality. The market renews my faith in our Aussie food, will keep shopping here as you do get a good selection thats generally nicer to consume then others.

Value for Money
Product Quality
Return Claim MadeNo
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks, Jeremy :)


SNL

SNLSydney, NSW

Consistently missing pieces

published

In the past I have always done my grocery shopping at Harris Farm. Usually love the quality however the 2 times I have ordered online, products were either missing or organic pieces replaced with non organic but still priced at the organic price. Won't order online again..

Value for Money
Product Quality
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

So far so good

published

Have purchased from their online store a few times now and so far very satisfied.
Prices are usually very comparable with our local supermarket chain stores, and much fresher (longer storage time after purchase).
Seafood usually come cleaned, and inside a freezer bag with icepack.
The only thing to look out for is if an item is no longer available they will replace it without notice but would have the info clearly displayed on the dispatch receipt. So just need to make sure you are prepared for this. My suggestion is that when ordering, if customers can have the option of whether to accept an auto-exchange would be fantastic.
All in all very good shopping experiences so far and have recommended their service to friends as well.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi there, thanks for your feedback.
Our customers can always leave a note in their order for no substitutions if they like :)

Ash

AshSydney, NSW

Always a mistake in my online order. Horrible customer service

published

Always a mistake in my online order. Horrible customer service. When I wanted to talk the online manager, he sent me a $20 gift voucher rather that picking up the phone and calling.
Very rude

Product Quality
Shipping
3 comments
Harris Farm Markets
Angus H.Harris Farm Markets
Ash
Ash

#454657
I have already spoken to James but didn’t get any satisfying answer. I have let go ..
just provided the order number for your reference.
Regards

Harris Farm Markets
Angus H.Harris Farm Markets

Alright Ash, sorry you weren't happy with the service you received. Please feel free to email us at online@harrisfarm.com.au with any further issues.


Karen

KarenSydney, NSW

Delivery

published

I’ve had two orders delivered. Unfortunately there were issues with the second delivery (yesterday 9/5/19). One box was half full with a carton of eggs broken. Raw egg all over everything. Also one rotten, mouldy cucumber, how could this even be put in the box? Very disappointing - quality is usually very good. Hope this doesn’t happen again.

  • +1
Shipping
2 comments
Harris Farm Markets
Angus H.Harris Farm Markets
Karen
Karen

Hi Angus, your team responded immediately and made a prompt resolution. Thanks


Krista O

Krista OSydney, NSW

Great produce, but delivery can be a bit ordinary

published

Produce is consistently excellent. The convenience of online delivery is great. I always received my order within the delivery window. However, the delivery driver just leaves the order outside and doesn’t even ring the doorbell

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Philip

PhilipHunter Region, NSW

  • 3 reviews

Good to do business with and Aussie owne

published

I am happy to support a Aussie family business. So easy to order and so quick to deliver. Great quality products great prices and even better specials the only thing missing is alcohol.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks, Philip, we do have liquor sections in some of our larger stores such as Leichhardt, Bondi Westfield and Drummoyne!


BDTA

BDTASydney, NSW

Old fruit; Different meat cut named Rump steak; Staff registering items wrong

published

Apart from great specials - meat etc -, I have purchased 1x coconut fruit twice and it was completely mould inside. The Rump Steak cut we bought wasn't as close to the look and taste of Rump Steak cut. But the big fail for us was when I bought 2 similar Eye Fillet pieces (weighting very similar but different prices) and the staff registered 2x on same product as they were 'almost the same'. I hope they can take all of this as an advice - everybody likes be to be well looked after when shopping.

1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Page 2 of 99

Questions & Answers

Rhondda P.

Rhondda P.asked

Bathurst

Is still at Bernardis Bathurst?

1 answer
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Rhonda, yes we still have our concession store within the Bathurst Bernadi's!


zzmaggi

zzmaggiasked

Is Harris Farm opening a supermarket in Canberra? I have just visited your Newcastle store and was very impressed and think you would be welcomed with open arms in Canberra!
Maggi

1 answer
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Maggi, thanks for getting in touch.
I'm unfortunately unaware of any plans to open up in the Canberra region just yet. However, I'll raise your suggestion over to our Commercial Manager to take on board as I understand we'd love the service customers in the area. In the meantime, if you weren't already aware - we currently do deliver to Canberra and locations can be found here: https://www.harrisfarm.com.au/pages/delivery. Feel free to give it a go!


Veronica Holland

Veronica Hollandasked

Do you stock peanuts in their shells?

1 answer
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Veronica, we sure do! Cheers Anita


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