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Harris Scarfe Physical Stores

Harris Scarfe Physical Stores

2.4 from 103 reviews · View Statistics

Reviews

2.4

103 reviews
5
(25)
4
(5)
3
(6)
2
(14)
1
(53)
  • Product Quality
    3.0 (26)
  • Return Claim MadeYes (6) · No (24)
  • Customer Service
    2.6 (27)
  • Warranty Claim MadeYes (1) · No (25)
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Jannie

JannieMetropolitan Adelaide, SA

Tefal

published

Purchased tefal in chile & lasted For 11 years. Decided to buy a new set 17 april 2018 from Marion . Sales person said great product but coating already making bubbles. Bad unsafe product .

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMarion . Adelaide
Warranty Claim MadeNo
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Harris Scarfe Customer Service

published

After an appliance had developed a fault I visited the Chermside Westfield store and subsequently contacted the Harris Scarfe Customer Service team. The staff member at the store checkout was very helpful and the Customer Service team member provided a prompt and detailed reply with a completely satisfactory resolution of the problem. Excellent service from both branches of the company.

Customer Service
Return Claim MadeYes
Store LocationWestfield Chermside
Harris Scarfe

Harris ScarfeMetropolitan Adelaide, SA

Dangerous Environment

published

Tea Tree Plaza store manager, Susan Maddeford is the wife of infamous criminal Wayne Maddeford (Assult, Armed Robbery and taking court worker hostage). Would not allow my teenager to work in a dangerous environment.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Mark

MarkGreater Melbourne (Inner), VIC

POOR PRODUCTS - POOR SERVICE

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationForrest Hills
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Randika

RandikaGreater Melbourne (Metropolitan), VIC

Terrible

published

I bought a quilt cover but accidentally bought a bedsheet. Did not even open it, They Refused to refund my $40. I will never ever go there or recommend to anyone.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationSouthland Victoria
Warranty Claim MadeNo
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Kaz

KazGreater Melbourne (Outer), VIC

  • 10 reviews
  • 8 likes

Pay almost 17% more to purchase in store

published
Customer Service
Return Claim MadeNo
Store LocationSunbury, Victoria
Angela

AngelaGreater Melbourne (Outer), VIC

Disappointed

published
Store LocationTarneit
Warranty Claim MadeNo
Niko

NikoGreater Melbourne (Metropolitan), VIC

Bad customer service

published

Went to Harris Scarf Coburg yesterday, served by a middle age black hair lady, unbelievable she is very rude and unfriendly, I felt her does not like to work there, made me feel so bad and unhappy, won’t back again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCoburg
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Thehonestreviewer

Thehonestreviewer

  • 48 reviews
  • 4 likes

Sad they are closing

published

The layout of the store Airport West store was fine , clear big signage as too where some items are would make a big difference. It was neat and tidy too.

There where prices up for some items but not all which was a bit annoying.

We bought stone pots and pans and we were very happy with these easy to clean products literally no more scrubbing. We bought plates Maxwell Williams and some loose items too and pillows were at a good price too. Will be back before they close.

Staff at register needed a boost me up they gave customer service without a smile . Only one floor staff visible and no assistance was given either. But considering they might be affected with the job losses I can surpass that.

Will be back to buy more

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarris scarfe airport west
Warranty Claim MadeNo
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Missing component & poor service

published

Bought an electrical food chopper at harris scarfe store and when I opened it back home it was missing a the lid. I called up the store and was told because I hadn't bought a display item everything should be in the box. Well the lid wasn't.... The service over the phone was very poor and essentially, they did not believe me when I told them it was missing the lid.

Customer Service
Product Quality
Store LocationTownsville
Matt Baxter

Matt BaxterGoulburn Valley, VIC

  • 5 reviews

Great quality

published

Everything I’ve brought from Harris Scarfe has been great quality! I have recently just brought a healthy choice dehydrator and also a wool quilt, both have been fantastic, the staff are always helpful and friendly

Customer Service
Product Quality
Return Claim MadeNo
Store LocationShepparton
Warranty Claim MadeNo
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Dianne JV

Dianne JVWide Bay-Burnett, QLD

  • 3 reviews
  • 2 likes

A Puzzling Example of Poor Customer Service

published
Customer Service
Return Claim MadeNo
Store LocationHervey Bay
Warranty Claim MadeNo
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ethel

ethel

  • 2 reviews

Poor customer service

published
Customer Service
Return Claim MadeNo
Store LocationRundle Mall
Warranty Claim MadeNo
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Tess

TessHobart, TAS

  • 2 reviews

Product exchange

published

I felt a little awkward because I needed to exchange a set of saucepans that were unsuitable. Brad ensured the process was quick and easy, and provided an alternative product at a good price.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationMoonah, Hobart
Warranty Claim MadeNo
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Dawn Craig

Dawn CraigCentral Queensland, QLD

  • 12 reviews
  • 7 likes

Great place to shop

published

Am so glad a friend recommended a visit to the Mackay store and was very pleasantly surprised. Have purchased clothing and homewares on many occasions and very happy with all purchases. Prices are very reasonable, comprehensive choice and friendly service at the check out. Quality in every case has been excellent. Couldn't ask for more.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMackay store in Canelands Shopping Centre.
Warranty Claim MadeNo
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Where has happy customer service gone

published

After i had to search the store for assistance, I went to pay for my purchases, had an e-gift card, older lady was not happy, complaining that it wasn't as simple as just scanning it, that she then had to ring to authorize it then send a copy back... why are you in customer service if all you want to do is complain about servicing the customer?

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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sucker nomore

sucker nomoreGreater Melbourne (Outer), VIC

  • 8 reviews
  • 6 likes

Poor service

published

Three people serving at the registers who completely ignored me today in the airport west store, later heard on of them say she was the assistant manager. In today’s poor economy I would have thought they would give better customer service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAirport west
Warranty Claim MadeNo
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Alisha

AlishaMetropolitan Adelaide, SA

  • 2 reviews

Disappointing service

published

I've been to harris scarf adelaide a few times and every time I question myself "why did I go back there?".

When I have gone to buy a few things I've been treated like I couldn't afford them and when found I worked in hospitality then was lectured by one of your staff about how I should be doing something better and meaningful with my life.

Return Claim MadeNo
Warranty Claim MadeNo
Timsmokie

TimsmokieCentral Queensland, QLD

  • 2 reviews

Upright vac cleaner

published

Got my new upright vac cleaner in mail yesterday brand name MXT. Dont buy it. It doesnt suck up dirt, dust properly. I have wasted my money. I have bought a few things from this company and have been happy. Very disappointed

Product Quality
Return Claim MadeNo
Store LocationHassis scarfe
Warranty Claim MadeNo
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wendy

wendyHobart, TAS

  • 3 reviews
  • 1 like

irons

published

great store for bargains you can always find something cheaper than anywhere else and very good brands. the iron i got was a saving of 70% off . i even got an iron in my fav colour (purple) it ironed out every crease.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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