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Harris Scarfe Physical Stores

Harris Scarfe Physical Stores

2.4 from 103 reviews · View Statistics

Reviews

3.7

6 reviews
5
(4)
4
(0)
3
(0)
2
(0)
1
(2)
  • Product Quality
    3.2 (5)
  • Return Claim MadeYes (6) · No
  • Customer Service
    3.7 (6)
  • Warranty Claim MadeYes (0) · No (5)
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Harris Scarfe Customer Service

published

After an appliance had developed a fault I visited the Chermside Westfield store and subsequently contacted the Harris Scarfe Customer Service team. The staff member at the store checkout was very helpful and the Customer Service team member provided a prompt and detailed reply with a completely satisfactory resolution of the problem. Excellent service from both branches of the company.

Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationWestfield Chermside
Randika

RandikaGreater Melbourne (Metropolitan), VIC

Terrible

published

I bought a quilt cover but accidentally bought a bedsheet. Did not even open it, They Refused to refund my $40. I will never ever go there or recommend to anyone.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationSouthland Victoria
Warranty Claim MadeNo
Tess

TessHobart, TAS

  • 2 reviews

Product exchange

published

I felt a little awkward because I needed to exchange a set of saucepans that were unsuitable. Brad ensured the process was quick and easy, and provided an alternative product at a good price.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMoonah, Hobart
Warranty Claim MadeNo
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Alexii

AlexiiSouth-Eastern Region, NSW

  • 3 reviews

A good store.

published

We had bought a Stanley Rogers Noah 56 piece cutlery set some months ago. having only 2 of us living here we hadn't used every piece until recently when I used a previously unused fork to find it quite rough along one edge. The remainder of the pieces were quite OK.We took it back to the local HS store to show them and ask if they could replace that piece. As they couldn't do so, the retail assistant asked us to bring in the hole set and either exchange it for some other set or take a refund. On doing that we found only 2 types of sets there, neither of which we wanted so we took the refund. There were no problems at all. Great service, Harris Scarf.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGoulburn
Warranty Claim MadeNo

Fantastic customer service

published

My pie maker died after 6months. Kotara shop closed down so I went greenhills at maitland. Very pleasant experience exchanged and got $35 too as the product was on sale.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGreenhills at Maitland
Warranty Claim MadeNo
TONY

TONYIllawarra, NSW

  • 4 reviews
  • 6 likes

Bad customer service and wrong price online and store in Shellhabour, NSW

published

Bad customer services and wrong price between online and store. Waste time to come back and exchange. No apologize and said system error although asked double check price before payment

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationShellhabour, NSW
Warranty Claim MadeNo
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