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Harris Scarfe
2.3 from 258 reviews · View Statistics

Reviews

1.5

2 reviews
5
(0)
4
(0)
3
(0)
2
(1)
1
(1)
  • Product Quality
    2.0 (1)
  • Return Claim MadeYes · No (2)
  • Shipping
    1.0 (1)
  • Customer Service
    3.0 (1)
  • Warranty Claim MadeYes (2) · No
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Mandy

Mandy

  • 2 reviews
  • 1 like

Broken Glass

published

Purchase 3 boxes of glasses online, not cheap but they were very nice. One of the glasses was broken on arrival so I took a photo straight away and sent an email asking for a replacement. I still have not had a reply or replacement.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
John G.

John G.Greater Melbourne (Outer), VIC

Purchased bluestone pots and pan kit

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationEpping Vic
Warranty Claim MadeYes
See all Harris Scarfe reviews

Questions & Answers

Margie

Margieasked

Online Store

Hello, i received my order 5006395968. But i never received a receipt. Would it be possible to get one please as my bath mat is the wrong colour and i need to exchange it. Thankyou

1 answer
donnyluv
donnyluv

Hi Margie, you should have received a tax invoice by email. I would print and use that document to exchange. On that email is a link to the return forms.
https://hsa-prod-static-s3.s3.amazonaws.com/sys-hs/root/h07/h81/9023324815390/Harris%20Scarfe%20Returns%20Form%202020.pdf
I hope this helps.

Online shopper

Online shopperasked

Online Store

Terrible service. After waiting for a confirmed payment email which i never received (money came out of bank though)13days after order big sized box of items delivered to wrong address. It was a gift to be sent to another state! No acceptable response. Stuck with repostage fees. Never again harris scarfe! Still no reply to fix the wrong address problem

1 answer
Online shopper
Online shopper

Opened the box to see if everything was in it. NO theres missing items and NO invoice
only 3 itemised items with no prices listed. On a sticker that says 'keep your original receipt for warranty purposes" "refer to emailed invoice" NO emailed invoice! Will be contacting credit card company about this and requesting a reversal if theres no contact and immediate fixup of this messup! Electrical item delivered but with no itemised receipt theres no darn warranty!

Laraine 5years

Laraine 5yearsasked

Online Store

I just got delivered some mugs off Harris Scarfe one is broke what can I do

No answers

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