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Harris Scarfe
2.2 from 273 reviews · View Statistics

Reviews

2.6

16 reviews
5
(6)
4
(0)
3
(0)
2
(1)
1
(9)
  • Product Quality
    4.4 (5)
  • Return Claim MadeYes (6) · No
  • Customer Service
    5.0 (6)
  • Warranty Claim MadeYes (0) · No (5)
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Best customer service at Bennets Green

published

Bought some clothes online which needed to be swapped for a bigger size.Excellent customer care at Bennets Green.Keep up the good work.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationBennett Green Newcastle
Warranty Claim MadeNo

Harris Scarfe Customer Service

published

After an appliance had developed a fault I visited the Chermside Westfield store and subsequently contacted the Harris Scarfe Customer Service team. The staff member at the store checkout was very helpful and the Customer Service team member provided a prompt and detailed reply with a completely satisfactory resolution of the problem. Excellent service from both branches of the company.

Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationWestfield Chermside
Tess

TessHobart, TAS

  • 2 reviews

Product exchange

published

I felt a little awkward because I needed to exchange a set of saucepans that were unsuitable. Brad ensured the process was quick and easy, and provided an alternative product at a good price.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMoonah, Hobart
Warranty Claim MadeNo
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Alexii

AlexiiSouth-Eastern Region, NSW

  • 4 reviews

A good store.

published

We had bought a Stanley Rogers Noah 56 piece cutlery set some months ago. having only 2 of us living here we hadn't used every piece until recently when I used a previously unused fork to find it quite rough along one edge. The remainder of the pieces were quite OK.We took it back to the local HS store to show them and ask if they could replace that piece. As they couldn't do so, the retail assistant asked us to bring in the hole set and either exchange it for some other set or take a refund. On doing that we found only 2 types of sets there, neither of which we wanted so we took the refund. There were no problems at all. Great service, Harris Scarf.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGoulburn
Warranty Claim MadeNo

Fantastic customer service

published

My pie maker died after 6months. Kotara shop closed down so I went greenhills at maitland. Very pleasant experience exchanged and got $35 too as the product was on sale.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGreenhills at Maitland
Warranty Claim MadeNo
Sheryn H.

Sheryn H.Victoria

  • 3 reviews

Couldn't fault this store

published

The price for same quality (indeed same) items is not matched elsewhere. Shepparton store manager was fabulous and swift to rectify a problem I had with a vacuum, and a less than helpful young employee. Great range. Very satisfied with our local store.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationShepparton
Warranty Claim MadeNo
See all Harris Scarfe reviews

Questions & Answers

Amanda

Amandaasked

Physical Stores

I purchased a set of black cutlery at Christmas 2020 - all the colour has nearly fallen away. I have the original receipt am i able to get a refund or another set?

No answers
Lulu

Luluasked

Harris Scarfe

My clothes arrived with security tags still in them. Anyone know how to remove them. I can't go to a store. Thanks. Lyn

No answers
Nola S.

Nola S.asked

Online Store

I have a card from Harris Scalf I no why I cant get the orders to go through I was on big pond.net au something like that because I winded in with it but I’m with Gmail now my mailing address is [removed]gmail.com sorry for all the trouble I now have or had stuff in cart and cant get through till it’s fixed cheers nola spiers

No answers
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Harris Scarfe

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