Harris Scarfe

Purchased supposedly super soft woollen blankets. Got them home and they where definitely not wool. They where prickly, itchy and scratchy. These where not cheap blankets. When returned to shop manager just keep repeating there store policy. Asked to speak with someone above and he keep repeating store policy. It was like it had been practiced. Cannot use blankets. Will never ever shop there again
After a lot of work and contacting their head office,we finely received credit for full amount.

purchased a pair of black Slazenger shoes for work lasted 8 weeks before seems came apart
Have my receipt and they refused to exchange, I don't want my money back just swap them I presume they are faulty. I work three days 24 hours per week do the maths ....
Store didn't help neither did head office .....

The first item 10l air fryer was faulty but when returned to our nearest store we were told we would have to drive an extra 20kms if we wanted the same product which now works well, but no instore transfer was offered or any other solution, poor service be aware of this before using Harris Scarfe.
I will not shop there again.

Purchase 3 boxes of glasses online, not cheap but they were very nice. One of the glasses was broken on arrival so I took a photo straight away and sent an email asking for a replacement. I still have not had a reply or replacement.

Purchased a Healthy Choice Dehydrator from Harris Scarfe. The product is useless. . I phoned Harris Scarfe for a refund I was told there was not much they can do. I explained I have a compromised immune system and cannot go out during the Coronavirus shutdown but the person on the end of the phone could cate less. I think it’s disgusting for Harris Scarfe to be selling poor quality product and theN make customers jump through hoops.

Purchased Bluestone Pots and Pan kit - which was a bargain stating it was $500 and reduced to $100 at Epping store , Took it home and spent an hour trying to fit the Pan handle to the Pan, then Finally realised when the larger Pan handle fitted straight away, that this was a manufacturing fault becasue the screw would just not go in because the threading was crooked. To make matter worse I noticed this pan had the rubber bit missing and the other pan did not , so this was repacked and put back on shelf so another customer had returned it and H...