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Harris Scarfe

Harris Scarfe (page 3 of 12)

Physical Stores, Online Store
2.2 from 276 reviews · View Statistics

Reviews

  • Product Quality
    1.9 (39)
  • Return Claim MadeYes (10) · No (43)
  • Shipping
    1.4 (19)
  • Customer Service
    1.7 (19)
  • Warranty Claim MadeYes (3) · No (44)
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Mark
MarkGreater Melbourne (Inner), VIC

POOR PRODUCTS - POOR SERVICE

published
Madara
MadaraGreater Melbourne (Outer), VIC

Trash weak product

published

Only had it for a few months and the handle broke off smh what a waste, it began to be wobbly and I thought it was suspicious then whilst washing it BOOM broke right off.

  • Thumbnail
Derbie
DerbieGreater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like

Review your online store

published

Done my order online, all paid for and then got confirmation for my order. Few days later I got email to say there was no stock, 2 products I bought online and they couldn’t supply one. Very disappointing

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Randika
RandikaGreater Melbourne (Metropolitan), VIC

Terrible

published

I bought a quilt cover but accidentally bought a bedsheet. Did not even open it, They Refused to refund my $40. I will never ever go there or recommend to anyone.

Kaz
KazGreater Melbourne (Outer), VIC
  • 11 reviews
  • 9 likes

Pay almost 17% more to purchase in store

published
Angela
AngelaGreater Melbourne (Outer), VIC
  • 2 reviews

Disappointed

published
Mandy
Mandy
  • 2 reviews
  • 1 like

Broken Glass

published

Purchase 3 boxes of glasses online, not cheap but they were very nice. One of the glasses was broken on arrival so I took a photo straight away and sent an email asking for a replacement. I still have not had a reply or replacement.

Don't buy online

published

This should be stopped and investigated legally. They take the money from customer and don't send the product or keep it for weeks and then process it which means extra money in the bank for weeks and weeks! it is 2020 time to catchup with online experience

Joana
JoanaSydney, NSW
  • 2 reviews
  • 3 likes

Do not ever order online

published

Made an online order over 3 weeks ago, no contact, no updates and no one seems to know what's happening. Terrible service would never recommended to online order with Harris Scarfe

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PG18
PG18Melbourne
  • 25 reviews
  • 33 likes

Horrible experience, avoid buying from them

published

I have been waiting over a week and my order hasn't even dispatched. The Facebook team couldn't give me a dispatch date so they said to call. I called and they also couldn't give me a dispatch date. Yet they are still taking orders online and advertising sales to attract new business. This is unacceptable - either close the online store until you catch up or hire more workers.

Niko
NikoGreater Melbourne (Metropolitan), VIC

Bad customer service

published

Went to Harris Scarf Coburg yesterday, served by a middle age black hair lady, unbelievable she is very rude and unfriendly, I felt her does not like to work there, made me feel so bad and unhappy, won’t back again.

Jen
Jen
  • 3 reviews
  • 1 like

Poor quality’ product

published

Purchased a Healthy Choice Dehydrator from Harris Scarfe. The product is useless. . I phoned Harris Scarfe for a refund I was told there was not much they can do. I explained I have a compromised immune system and cannot go out during the Coronavirus shutdown but the person on the end of the phone could cate less. I think it’s disgusting for Harris Scarfe to be selling poor quality product and theN make customers jump through hoops.

Thehonestreviewer
Thehonestreviewer
  • 48 reviews
  • 5 likes

Sad they are closing

published

The layout of the store Airport West store was fine , clear big signage as too where some items are would make a big difference. It was neat and tidy too.

There where prices up for some items but not all which was a bit annoying.

We bought stone pots and pans and we were very happy with these easy to clean products literally no more scrubbing. We bought plates Maxwell Williams and some loose items too and pillows were at a good price too. Will be back before they close.

Staff at register needed a boost me up they gave customer service without a smile . Only one floor staff visible and no assistance was given either. But considering they might be affected with the job losses I can surpass that.

Will be back to buy more

Peeved

published

Bought 4 pairs of jeans online for my husband. They were in stock. Later had confirmation email. Next day email saying order being processed. Two days after order they say order will not be filled, items not in stock and I would get a refund in 5-10 business days. Fair enough I thought, can’t be helped. Only that it is now 2 weeks later and still no refund and on their website they say jeans are in stock. Two emails to them have yet to be answered by them. Very poor service. Never again.

Missing component & poor service

published

Bought an electrical food chopper at harris scarfe store and when I opened it back home it was missing a the lid. I called up the store and was told because I hadn't bought a display item everything should be in the box. Well the lid wasn't.... The service over the phone was very poor and essentially, they did not believe me when I told them it was missing the lid.

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Questions & Answers

Amanda
Amandaasked
Physical Stores

I purchased a set of black cutlery at Christmas 2020 - all the colour has nearly fallen away. I have the original receipt am i able to get a refund or another set?

No answers
Lulu
Luluasked
Harris Scarfe

My clothes arrived with security tags still in them. Anyone know how to remove them. I can't go to a store. Thanks. Lyn

No answers
Nola S.
Nola S.asked
Online Store

I have a card from Harris Scalf I no why I cant get the orders to go through I was on big pond.net au something like that because I winded in with it but I’m with Gmail now my mailing address is [removed]gmail.com sorry for all the trouble I now have or had stuff in cart and cant get through till it’s fixed cheers nola spiers

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