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Harris Scarfe

Harris Scarfe (page 2 of 3)

Physical Stores, Online Store
2.2 from 276 reviews · View Statistics

Reviews

  • Product Quality
    1.8 (22)
  • Return Claim MadeYes · No (40)
  • Shipping
    1.3 (11)
  • Customer Service
    1.5 (13)
  • Warranty Claim MadeYes (1) · No (32)
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Reviewer Photos & Videos

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Mark
MarkGreater Melbourne (Inner), VIC

POOR PRODUCTS - POOR SERVICE

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationForrest Hills
Madara
MadaraGreater Melbourne (Outer), VIC

Trash weak product

published

Only had it for a few months and the handle broke off smh what a waste, it began to be wobbly and I thought it was suspicious then whilst washing it BOOM broke right off.

  • Thumbnail
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Derbie
DerbieGreater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like

Review your online store

published

Done my order online, all paid for and then got confirmation for my order. Few days later I got email to say there was no stock, 2 products I bought online and they couldn’t supply one. Very disappointing

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Kaz
KazGreater Melbourne (Outer), VIC
  • 11 reviews
  • 9 likes

Pay almost 17% more to purchase in store

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSunbury, Victoria
Mandy
Mandy
  • 2 reviews
  • 1 like

Broken Glass

published

Purchase 3 boxes of glasses online, not cheap but they were very nice. One of the glasses was broken on arrival so I took a photo straight away and sent an email asking for a replacement. I still have not had a reply or replacement.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Joana
JoanaSydney, NSW
  • 2 reviews
  • 3 likes

Do not ever order online

published

Made an online order over 3 weeks ago, no contact, no updates and no one seems to know what's happening. Terrible service would never recommended to online order with Harris Scarfe

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
PG18
PG18Melbourne
  • 25 reviews
  • 33 likes

Horrible experience, avoid buying from them

published

I have been waiting over a week and my order hasn't even dispatched. The Facebook team couldn't give me a dispatch date so they said to call. I called and they also couldn't give me a dispatch date. Yet they are still taking orders online and advertising sales to attract new business. This is unacceptable - either close the online store until you catch up or hire more workers.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Niko
NikoGreater Melbourne (Metropolitan), VIC

Bad customer service

published

Went to Harris Scarf Coburg yesterday, served by a middle age black hair lady, unbelievable she is very rude and unfriendly, I felt her does not like to work there, made me feel so bad and unhappy, won’t back again.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCoburg
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Peeved

published

Bought 4 pairs of jeans online for my husband. They were in stock. Later had confirmation email. Next day email saying order being processed. Two days after order they say order will not be filled, items not in stock and I would get a refund in 5-10 business days. Fair enough I thought, can’t be helped. Only that it is now 2 weeks later and still no refund and on their website they say jeans are in stock. Two emails to them have yet to be answered by them. Very poor service. Never again.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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janine
janineSouth East Queensland, QLD

disappointed

published

i was very disappointed to receive an email saying my order was canceled due to it no longer being available. when i went back online the item was still listed but at a higher price. if i was told that it had changed prices i would still have gone ahead with the order but i wasn't given this option. i have now ordered the same product from another supplier. i will never shop with harris scafe again .

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Dianne JV
Dianne JVWide Bay-Burnett, QLD
  • 3 reviews
  • 2 likes

A Puzzling Example of Poor Customer Service

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHervey Bay
Warranty Claim MadeNo
GB
GB
  • 2 reviews
  • 3 likes

Misleading.

published

Placed an online order for some items showing as in stock. Everyday for 4 days following i received an email saying my order was being processed. On the 4th day i received an email saying 2 of my items had been refunded as they could not be fulfilled. However their website still had one of the items listed as available. Am currently waiting on an explanation from customer service. However i can't say I'm impressed especially as there is only 6 days till Christmas. For a regional buyer that makes it almost impossible to replace those gifts now without traveling 150kms to our nearest shopping centre. At this point I would not recommend Harris Scarfe online.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

You won't get what you ordered

published

Last Christmas during a sale I ordered 2 Queen sized mattress protectors & a Queen sized Doona.
The email told me that because the items were coming from different warehouses there would be NO Tracking number supplied.
Only 1 Doona was sent.
After a couple of months of waiting I sent them an email asking where my mattress protectors were, they then sent me 1 Mattress Protector.
To Date I still haven't received the 2nd Mattress Protector even though I paid for it.
Just don't go through it.
They Steal peoples money without delivering the goods.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
sucker nomore
sucker nomoreGreater Melbourne (Outer), VIC
  • 8 reviews
  • 6 likes

Poor service

published

Three people serving at the registers who completely ignored me today in the airport west store, later heard on of them say she was the assistant manager. In today’s poor economy I would have thought they would give better customer service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAirport west
Warranty Claim MadeNo
Alisha
AlishaMetropolitan Adelaide, SA
  • 2 reviews

Disappointing service

published

I've been to harris scarf adelaide a few times and every time I question myself "why did I go back there?".

When I have gone to buy a few things I've been treated like I couldn't afford them and when found I worked in hospitality then was lectured by one of your staff about how I should be doing something better and meaningful with my life.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Page 2 of 3
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Questions & Answers

Amanda
Amandaasked
Physical Stores

I purchased a set of black cutlery at Christmas 2020 - all the colour has nearly fallen away. I have the original receipt am i able to get a refund or another set?

No answers
Lulu
Luluasked
Harris Scarfe

My clothes arrived with security tags still in them. Anyone know how to remove them. I can't go to a store. Thanks. Lyn

No answers
Nola S.
Nola S.asked
Online Store

I have a card from Harris Scalf I no why I cant get the orders to go through I was on big pond.net au something like that because I winded in with it but I’m with Gmail now my mailing address is [removed]gmail.com sorry for all the trouble I now have or had stuff in cart and cant get through till it’s fixed cheers nola spiers

No answers
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