?
? !
1 photo
Harris Scarfe

Harris Scarfe (page 3 of 8)

Physical Stores, Online Store
2.3 from 268 reviews · View Statistics

Reviews

  • Product Quality
    1.7 (30)
  • Return Claim MadeYes (7) · No (37)
  • Shipping
    1.2 (16)
  • Customer Service
    1.4 (16)
  • Warranty Claim MadeYes (3) · No (36)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
sucker nomore

sucker nomoreGreater Melbourne (Outer), VIC

  • 8 reviews
  • 6 likes

Poor service

published

Three people serving at the registers who completely ignored me today in the airport west store, later heard on of them say she was the assistant manager. In today’s poor economy I would have thought they would give better customer service.

Similar opinion? Write a review on ProductReview.com.au!
Alisha

AlishaMetropolitan Adelaide, SA

  • 2 reviews

Disappointing service

published

I've been to harris scarf adelaide a few times and every time I question myself "why did I go back there?".

When I have gone to buy a few things I've been treated like I couldn't afford them and when found I worked in hospitality then was lectured by one of your staff about how I should be doing something better and meaningful with my life.

Similar opinion? Write a review on ProductReview.com.au!
Timsmokie

TimsmokieCentral Queensland, QLD

  • 4 reviews
  • 1 like

Upright vac cleaner

published

Got my new upright vac cleaner in mail yesterday brand name MXT. Dont buy it. It doesnt suck up dirt, dust properly. I have wasted my money. I have bought a few things from this company and have been happy. Very disappointed

Similar opinion? Write a review on ProductReview.com.au!
General Merchandise Shops

Find out how Harris Scarfe compares to other General Merchandise Shops

Know better, choose better.

Compare all
Andrew

AndrewSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Terrible. Terrible. TERRIBLE.

published
Similar opinion? Write a review on ProductReview.com.au!

Bad service at the fountain gate location

published

Worst service ever, need to change the management, I waited to check on the items at the front desk for more than 15 minutes and no one showed up after they been called for 15 minutes because the item was the last one and missing some things.
Not recommended to anyone

Similar opinion? Write a review on ProductReview.com.au!
Cliff

CliffGreater Melbourne (Outer), VIC

  • 34 reviews
  • 22 likes

No price match!!!!

published

Harris scarfe has a pair of Julius Marlow shoes for $99 saw the same shoes on catch for $67 went to find out about price match and the answer was "we don't price match with online stores " it does not say that on they price match website, catch is an Australian online retail store but it was like banging your head against a brick wall!!! I showed them they price match guarantee but nothing, very disappointed in you Harris scarfe, won't be shopping with you anymore!!!

Similar opinion? Write a review on ProductReview.com.au!
Georgia

GeorgiaAU

  • 14 reviews
  • 13 likes

HS always on ‘sale’

published

I’m wary of stores who always have sales like HS. But are they really sales? With HS I highly doubt it because they heavily inflate the prices then put a 50% off sign above it. Even with the discount, the price is much higher than it’s worth. Sometimes you can prove this by looking at the same brand in Big W. HS stock their own brands too like Westcape, so it’s harder to check, but this brand is still overpriced even when it’s on sale. I only buy from HS now if I am desperate.

Similar opinion? Write a review on ProductReview.com.au!
TONY

TONYIllawarra, NSW

  • 4 reviews
  • 6 likes

Bad customer service and wrong price online and store in Shellhabour, NSW

published

Bad customer services and wrong price between online and store. Waste time to come back and exchange. No apologize and said system error although asked double check price before payment

Similar opinion? Write a review on ProductReview.com.au!
Ron

RonGreater Melbourne (Outer), VIC

Advertising and not having stock

published

After visiting 3 HS stores looking for an item advertised in their flyer only to be told that stock has not arrived. Asked in one store if one could put away for me when they arrived only to be told "NO CAN DO"
Nice trick advertising and not having stock just to get customers into your store HS. I won't be shopping there in the future.

Similar opinion? Write a review on ProductReview.com.au!
General Merchandise Shops

Find out how Harris Scarfe compares to other General Merchandise Shops

Know better, choose better.

Compare all
Shirley heath

Shirley heathSouth-Eastern Region, NSW

It's a rip off

published

My husband bought me a Tramontina coffee plunger and he was pleased to be told it was marked down from $69.95 to a price of $39.95. I have had previous issues before at Harris Scarfe having items supposedly marked down so I checked the price on line and discovered that they were priced at $35 at Big W and was not on sale. It is dishonest and misleading to make you believe it is a bargain, it is just deceitful! I won't be buying from HS again unless I check out the correct retail price first.

1 comment
Shirley heath
Shirley heath

Just to follow up, I did return the item to Harris Scarfe and found another brand for a fraction of the reduced price in another store.

Similar opinion? Write a review on ProductReview.com.au!

Won’t buy online again!!

published

Not happy Harrisscafe!!
Not only did you send me someone else’s order, but when I contacted you about the mix up I was told they would resend my order. Then a few days later PayPal informs me I have been refunded my purchase. However I was not refunded the postage amount. So I got charged postage on an order I never received & now I have to go out a buy the items I wanted again. Shame on you Harrisscafe, you have lost me as a customer.

Similar opinion? Write a review on ProductReview.com.au!
Chris H

Chris HSydney, NSW

  • 16 reviews
  • 20 likes

Disappointing purchase

published
Similar opinion? Write a review on ProductReview.com.au!
Nabeel

NabeelGreater Melbourne (Metropolitan), VIC

Most of the items are unavailable but they only tell you this after few days of placing the order

published

I bought 4 jeans and 4 shirts through online. After few days I get an email saying 3 of the jeans and 2 shirts are out of stock! My wife ordered few tops and they did the same. Now I see similar reviews here and never gonna order again.

Similar opinion? Write a review on ProductReview.com.au!
Tim

TimSydney, NSW

Sent the wrong product

published

Store sent the wrong product. I ordered a Dunpillo-Therapillo Medium and was sent a Dunpillo Latex- Medium instead, which costs less. I was charged too much for a product I did not order. No refund policy on pillows. Not impressed at all and will not recommend this shop.

Similar opinion? Write a review on ProductReview.com.au!
Shawnee

ShawneeGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Unprofessional Online Services

published

I purchased 3 letter candles for Valentine's Day online. There are my boyfriend‘s name.
Then after a few days i have received an e-mail that they have canceled part of my order, which is one of the candles and another item.

I am very disappointed with this behavior. How can they cancel the customer's order without authorization? At least they can e-mail the customer if they want to keep their order or cancel the whole order . Also, this company are unable to provide tracking numbers. The worst online shopping experience i ever have.

  • Thumbnail
Similar opinion? Write a review on ProductReview.com.au!
General Merchandise Shops

Find out how Harris Scarfe compares to other General Merchandise Shops

Know better, choose better.

Compare all
bb2811

bb2811canberra

  • 3 reviews
  • 5 likes

Well used bathroom scales

published

Just bought a set of weightwatchers bathroom scales - they have clearly been used with the rubber footings actually worn at the bottom. Plus they don’t work - now I have to got back in and get a new set - not happy - surely they check returns before they put them back in circulation.

Similar opinion? Write a review on ProductReview.com.au!
Mr.G

Mr.GGippsland, VIC

  • 3 reviews
  • 2 likes

great co but once again NEW release? of the OVATION coffee machine, 12 mths later and 20/25 $ cheap

published

What a pity(that such great staff into days shopping experiences, that HELP you) have to deal with such a poor item

Similar opinion? Write a review on ProductReview.com.au!

Never shopping here again!

published

Cancelled an item, have delivered two items and another still outstanding.
Contacted customer service to ensure what I wanted was available on line and we be delivered prior to Christmas. Ordered same day only to get a notification 2 days later to say it was unavailable. Numerous emails to customer service got me nothing but lip service. I have since had two items delivered with two sill outstanding and they aren’t responding to emails. Annoyed that I was mislead and now there are no updates. These were Christmas presents that the guaranteed would be delivered before Christmas.
Never ever again not on line or in store.

Similar opinion? Write a review on ProductReview.com.au!

Bad customer service

published

The cashier ‘[name removed]’ said these 2 words to me “that’s $186.95”. No hello, no thank you, no goodbye. Probably because she was too busy talking to her co worker about taking boxes home. Very disappointing.

Similar opinion? Write a review on ProductReview.com.au!
Liz

LizPottsville

  • 2 reviews
  • 2 likes

Bought a set of bluestone pans for $79.95

published

Product is ok, but it was advertised as being $79.95 reduced from $499. I believe that’s a lie. Where would you pay $499 and when did they have them for $499?

Similar opinion? Write a review on ProductReview.com.au!
Page 3 of 8
See all Harris Scarfe reviews

Questions & Answers

Amanda

Amandaasked

Physical Stores

I purchased a set of black cutlery at Christmas 2020 - all the colour has nearly fallen away. I have the original receipt am i able to get a refund or another set?

No answers
Lulu

Luluasked

Harris Scarfe

My clothes arrived with security tags still in them. Anyone know how to remove them. I can't go to a store. Thanks. Lyn

No answers
Nola S.

Nola S.asked

Online Store

I have a card from Harris Scalf I no why I cant get the orders to go through I was on big pond.net au something like that because I winded in with it but I’m with Gmail now my mailing address is [removed]gmail.com sorry for all the trouble I now have or had stuff in cart and cant get through till it’s fixed cheers nola spiers

No answers
See all Harris Scarfe questions

Get an answer from our members and Harris Scarfe representatives

Harris Scarfe

Other General Merchandise Shops

Previous
Powerland

Powerland

4.9
(1,401)
Rushfaster

Rushfaster

4.7
(256)
Klika

Klika

4.3
(1,254)
The Nile

The Nile

4.3
(3,015)
LatestBuy

LatestBuy

4.5
(144)
OO.com.au

OO.com.au

4.1
(6,079)
Magnamail

Magnamail

4.2
(371)
Factory Fast

Factory Fast

4.1
(1,108)
Mighty Ape

Mighty Ape

4.1
(1,373)
Mytopia

Mytopia

4.0
(1,000)
Next

See all General Merchandise Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.