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Harris Scarfe

Harris Scarfe

Online Store, Physical Stores (See All)
2.1 from 328 reviews · View Statistics
See the Best General Merchandise Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Harris Scarfe

Reviews

  • Product Quality
    2.6 (5)
  • Return Claim MadeYes · No (7)
  • Shipping
    2.5 (4)
  • Customer Service
    1.7 (3)
  • Warranty Claim MadeYes · No (7)
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Lisa
LisaGreater Melbourne (Inner), VIC

Every online order, gets cancelled 24 hrs later - they advertise non stocked goods.

published

I ordered an airfryer oven a month ago online, the order was cancelled by Harris scarf 3 days later and refunded 5 days later. I paid for a different model airfryer oven 3 nights ago, got an email that its not in stock. I paid $399 for an e scooter lunchtime Monday online, they cancelled it this morning as its not in stock. STOP ADVERTISING GOODS THAT YOU HAVE NO INTENTION OF SUPPLYING, massive waste of my time, and I can't spend elsewhere as I've got $800 frozen on my card in pending refunds from H.S. Not happy at all.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Tommy A.
Tommy A.Sydney, NSW
  • 4 reviews
  • 2 likes

I should have checked the reviews before I bought the product online

published

I purchased a cast-iron casserole which was reduced by 40%. I thought I had a really good deal until I saw that there's a chip on the lid. I only saw it when I was washing it after I used it for the first time. I guess it doesn't affect my cooking but it just looked unsightly.

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Over packaging

published

I am not complaining about the product. Two glass coffee mugs. But the packaging was way(!!!) over the top. Four metres of bubble wrap at least. And on a box large enough to hold a very large microwave. For two mugs. Why???? So much landfill.

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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ethel
ethel
  • 2 reviews

Poor customer service

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationRundle Mall
Warranty Claim MadeNo
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General Merchandise Shops

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Where has happy customer service gone

published

After i had to search the store for assistance, I went to pay for my purchases, had an e-gift card, older lady was not happy, complaining that it wasn't as simple as just scanning it, that she then had to ring to authorize it then send a copy back... why are you in customer service if all you want to do is complain about servicing the customer?

Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Maggs
MaggsMetropolitan Adelaide, SA
  • 14 reviews
  • 7 likes

Shoddy customer service

published

An item was missing from my order, which I'd already signed for, believing that order was complete ...sent 2 emails, contacted customer support by phone and didn't get any answers, went on their facebook site today and wrote a comment about my issue as well as send them a message, within half an hour I had a reply saying that item weas on it's way ...maybe F/B is the quickest way to get some action ?

Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Samw
SamwVictoria
  • 13 reviews
  • 37 likes

High price and dangerous

published
Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationBox hill victoria
Warranty Claim MadeNo
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Questions & Answers

Karen H.
Karen H.asked
Online Store

Do u deliver to po boxes

No answers
Amanda
Amandaasked
Physical Stores

I purchased a set of black cutlery at Christmas 2020 - all the colour has nearly fallen away. I have the original receipt am i able to get a refund or another set?

No answers
Lulu
Luluasked
Harris Scarfe

My clothes arrived with security tags still in them. Anyone know how to remove them. I can't go to a store. Thanks. Lyn

No answers
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Harris Scarfe

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