1 photo
Harris Scarfe
2.1 from 309 reviews · View Statistics
See the Best General Merchandise Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Harris Scarfe

Reviews

2.4
18 reviews
  • Product Quality
    4.1 (7)
  • Return Claim MadeYes (7) · No
  • Shipping
    4.5 (2)
  • Customer Service
    5.0 (5)
  • Warranty Claim MadeYes · No (7)
Previous
Next
Margaret
MargaretSydney, NSW
  • 6 reviews
  • 3 likes

Customer Service 10/10

published

I ordered some dinner plates and while they were wrapped in so much plastic and the box marked fragile, they obviously were thrown around by the courier. Harris Scarfe replaced all the plates and got them back to me in record time. They obviously lost money on this sale. I just wish they had stores close to me. great quality and great service.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo

Best customer service at Bennets Green

published

Bought some clothes online which needed to be swapped for a bigger size.Excellent customer care at Bennets Green.Keep up the good work.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationBennett Green Newcastle
Warranty Claim MadeNo
Alana
AlanaIllawarra, NSW
  • 3 reviews
  • 1 like

Dinner set - mug arrived broken and no response to my email!

published

I had ordered 2 dinner sets and some pans
The order arrived quite promptly, but when i opened it, a mug from one of the dinner sets arrived broken and no response to emails to their customer service.
Should have read the reviews here before ordering!

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Tess
TessHobart, TAS
  • 2 reviews

Product exchange

published

I felt a little awkward because I needed to exchange a set of saucepans that were unsuitable. Brad ensured the process was quick and easy, and provided an alternative product at a good price.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationMoonah, Hobart
Warranty Claim MadeNo
General Merchandise Shops

Find out how Harris Scarfe compares to other General Merchandise Shops

Know better, choose better.

Compare all
Alexii
AlexiiSouth-Eastern Region, NSW
  • 20 reviews
  • 10 likes

A good store.

published

We had bought a Stanley Rogers Noah 56 piece cutlery set some months ago. having only 2 of us living here we hadn't used every piece until recently when I used a previously unused fork to find it quite rough along one edge. The remainder of the pieces were quite OK.We took it back to the local HS store to show them and ask if they could replace that piece. As they couldn't do so, the retail assistant asked us to bring in the hole set and either exchange it for some other set or take a refund. On doing that we found only 2 types of sets there, neither of which we wanted so we took the refund. There were no problems at all. Great service, Harris Scarf.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationGoulburn
Warranty Claim MadeNo

Fantastic customer service

published

My pie maker died after 6months. Kotara shop closed down so I went greenhills at maitland. Very pleasant experience exchanged and got $35 too as the product was on sale.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationGreenhills at Maitland
Warranty Claim MadeNo
Sheryn H.
Sheryn H.Victoria
  • 3 reviews

Couldn't fault this store

published

The price for same quality (indeed same) items is not matched elsewhere. Shepparton store manager was fabulous and swift to rectify a problem I had with a vacuum, and a less than helpful young employee. Great range. Very satisfied with our local store.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationShepparton
Warranty Claim MadeNo

Questions & Answers

Amanda
Amandaasked
Physical Stores

I purchased a set of black cutlery at Christmas 2020 - all the colour has nearly fallen away. I have the original receipt am i able to get a refund or another set?

No answers
Lulu
Luluasked
Harris Scarfe

My clothes arrived with security tags still in them. Anyone know how to remove them. I can't go to a store. Thanks. Lyn

No answers
Nola S.
Nola S.asked
Online Store

I have a card from Harris Scalf I no why I cant get the orders to go through I was on big pond.net au something like that because I winded in with it but I’m with Gmail now my mailing address is [removed]gmail.com sorry for all the trouble I now have or had stuff in cart and cant get through till it’s fixed cheers nola spiers

No answers
See all Harris Scarfe questions

Get an answer from our members and Harris Scarfe representatives

Harris Scarfe

Other General Merchandise Shops

Previous
Powerland

Powerland

4.9
(1,413)
Rushfaster

Rushfaster

4.7
(359)
Klika

Klika

4.3
(1,319)
The Nile

The Nile

4.2
(3,056)
LatestBuy

LatestBuy

4.4
(148)
OO.com.au

OO.com.au

4.1
(6,083)
Factory Fast

Factory Fast

4.1
(1,314)
Magnamail

Magnamail

4.1
(388)
Mighty Ape

Mighty Ape

4.1
(1,421)
MyDeal.com.au

MyDeal.com.au

4.0
(12,806)
Next
See all General Merchandise Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.