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- Physical Stores
All Smile’s - Excellent Customer Service
Harris Scarfe stores are located across South Australia, Tasmania, Victoria, New South Wales, Australian Capital Territory & Queensland.
• Bed Linen & Manchester
• Personal Care
• Bathroom Electrical ...
Customer Service 10/10
I ordered some dinner plates and while they were wrapped in so much plastic and the box marked fragile, they obviously were thrown around by the courier. Harris Scarfe replaced all the plates and got them back to me in record time. They obviously lost money on this sale. I just wish they had stores close to me. great quality and great service.
Best customer service at Bennets Green
Bought some clothes online which needed to be swapped for a bigger size.Excellent customer care at Bennets Green.Keep up the good work.
Really good at replacing or refunding products
I want to say that Harris Scarfe are really great at exchanging or refunding products that I am not happy with. No questions asked, they just do it! Usually great quality products.
- Online Store
Very satisfied customer only took a few days from when I bought my airfryer to being delivered, airfryer works perfectly. And delivery was very quick. ,could not be happier with my experience
- Online Store
Pleasantly Surprised - Very Happy Customer
I must admit, I placed my first two orders with the Harris Scarfe on-line store before reading any on-line reviews. I don't normally do this after being burnt by another retailer a few years back. After reading the reviews here I was a bit worried, however I must say that my orders were packed and shipped within days of them being placed.
The delivery was on time, the items were packed carefully and they both items arrived as described and undamaged.
I would definitely shop with and recommend Harris Scarfe on-line. My experience has been awesome.
Easy and on time
Ordered Elysian 1000tc sheets. Arrived on time. Easy to order. I was surprised to see the negative reviews. The sheets arrived as described. Will order from them again online. Didn’t have any of the issues described in other reviews.
Harris Scarfe Customer Service
After an appliance had developed a fault I visited the Chermside Westfield store and subsequently contacted the Harris Scarfe Customer Service team. The staff member at the store checkout was very helpful and the Customer Service team member provided a prompt and detailed reply with a completely satisfactory resolution of the problem. Excellent service from both branches of the company.
Good service and price
My online order was dispatched on the next day and delivered earlier than advised. I am happy with quality and price of the purchased item (cotton pyjama set). Thank you.
delivery as expected, within given time frame
Was very nervous about order after reading the reviews here, wrote to customer support. Feedback was given within 24 hours. Complete order was delivered in 8 business days. Would order again.
Only one item from my order arrived
I ordered several items ten days ago. Received tracking number for all the items supposedly being delivered together and only one Item arrives. Have emailed them and awaiting a response. Don’t think they are geared up for online deliveries.
- Online Store
The best chopping board for your home
On Saturday 22nd August 2020 I bought a Stanley Rogers Acacia Cutting Board Medium for $19.97 with postage of $10 for when I move into my own unit in September 2020 so I could use it to chop things while I am cooking for when my family and friends come over. The staff were amazing and the service was fantastic because they delivered it to me with Express Post for free, which was extremely nice of them to do that for me.
Love this site
Great specials online and plenty of items to choose from. Generally fast post. Love Harris Scarfe. Have bought plenty of linen online and kitchen items. Easy site to shop from with good photos and easy ordering.
- Online Store
Quick postage and easy to purchase
Fantastic prices available on site, and free postage with the minimum postage was perfect as I needed a few items for my kitchen. I've since used all products purchased and all are perfect just as advertised
The reviewer stated that an incentive was offered for this review
Sad they are closing
The layout of the store Airport West store was fine , clear big signage as too where some items are would make a big difference. It was neat and tidy too.
There where prices up for some items but not all which was a bit annoying.
We bought stone pots and pans and we were very happy with these easy to clean products literally no more scrubbing. We bought plates Maxwell Williams and some loose items too and pillows were at a good price too. Will be back before they close.
Staff at register needed a boost me up they gave customer service without a smile . Only one floor staff visible and no assistance was given either. But considering they might be affected with the job losses I can surpass that.
Will be back to buy more
Questions & Answers
I purchased a set of black cutlery at Christmas 2020 - all the colour has nearly fallen away. I have the original receipt am i able to get a refund or another set?
My clothes arrived with security tags still in them. Anyone know how to remove them. I can't go to a store. Thanks. Lyn
I have a card from Harris Scalf I no why I cant get the orders to go through I was on big pond.net au something like that because I winded in with it but I’m with Gmail now my mailing address is [removed]gmail.com sorry for all the trouble I now have or had stuff in cart and cant get through till it’s fixed cheers nola spiers
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