Reviewer Photos & Videos
Harvey Norman to expensive but most importantly why do you have to make things so difficult
I've been shopping around for bedroom furniture for some time now and why the bloody hell do you not have any prices on the website? You have to email the specific store which takes them 5 days to finally get back to you. Just to tell you a price too late
Standard delivery for there bed frames is $150 for delivery and it would be delivered within 10 weeks lol absolutely ridiculous.
I went and ordered a bed off the website after much deliberation and 5 days later the sales person who couldn't really give an f called me back and said the bed f...rame is not even available until 6 months from now why even have it on your website???? He then took another 5 days to issue a refund for a bed frame that was I charged for. Also I have a giftcard of $1,000 to spend and you don't even do free delivery when someone is spending upwards of $1,000+ Where i'm still charged $160 for delivery. Metro Melbourne to Metro Melbourne based delivery. Places like Kogan and catch.com where I have spent $50 and I've got free delivery.
- Retail Stores - Appliances
Very efficient service, good price
I ordered a new FP washing machine on a Friday, asking for installation and removal of my old machine ( a large and heavy old Maytag). The store called back Monday, and organised delivery to suit me Tuesday. Delivery service was excellent - given a 3 hour window in advance, then 1 hour notice. New machine was quickly installed and old machine and all packaging removed. Price was very competitive, and only $80 for the premium delivery - well worth it as the old machine was a back- breaker!
- Retail Stores - Appliances
Salesperson was thorough
We were impressed at the Harvey norman sales member, he took time to show us the options and actually listened to what we were wanting it for (can't say the same from Jb HF).
We ended up with a great price for the Roomba unit that we wanted with charging dock. So far product has worked as described and makes our life easier.
Honest salesperson who realised we were serious and went above and beyond to help us out. Thank you!
Purchased a delonghi coffee machine in store while delonghi had a promotion during Mother’s Day. Delonghi rejected the claim for my
Bonus but Harvey provided me with the bonus in store.
Johnathon’s exceptional service!
Electric throw blanket.
Johnathon of Nunawading Store provided exceptional customer service... helpful and proactive in delivery! Best product suggested.. just perfect!!
We contacted Harvey Norman after 2 competitors of theirs were unable to supply the washing machine as advertised on their websites. Harvey Norman at Everton Park had plenty in stock and we were given excellent service from Craig who also threw in a surge buster for free. He explained the ins and outs of the product and we were soon heading home with the machine loaded in the back of the car. We couldn't have wished for a better customer experience all round.
Thank you to Paul Young at Harvey Norman Midland, very helpful and friendly in buying our new fridge and to the delivery team..
My name is David McQuarrie here is my review my bathroom renovation is amazing the shower and bathroom is awesome the tiled floors are beautiful and my blue kitchen splashback is great and thanks Natalie from Harvey Norman bathrooms at the auburn store who was so kind friendly and helpful with my design and colour choices I would recommend to my friends to go Harvey Norman auburn for there renovation thank Harvey Norman
Superb Service quality at chirnside Park store.
My complete attitude to harvey Norman changed when I was assisted by Nicola at chirnside park. She put me at ease immediately, found what I was searching for instantly, organised a great price with a charming attitude. I returned just recently for more product. Nicola was there again, remembered my preference and once again her service was fabulous. I have already recommended a close friend to Harvey Norman Chirnside Park.
I recently needed to replace my fridge and freezer so I went to Harvey Norman looking for some advice.
I was assisted by the most helpful assistant I could have asked for. In spite of it being extremely busy due to the Boxing day sales, Michelle Famularo was friendly, polite and couldn't do enough to help me find the right appliance for my needs.
Having had a bad experience at this store before, I was reluctant to go back but after the service I received, am now pleased I did.
Steve Harvey Norman Harvey Bay
We brought a brand new TV and accidentally threw out the remote with packaging. One phone call and we were lucky enough to get St.eve and he had us sorted out with a new one within the hour. You’re a legend St.eve
Excellent Customer Service
I bought a NutriBullet from Harvey Norman Melbourne City store a while back and since then, I had several issues with it. However, the manager (Ian) was very helpful and both times he sorted the issue out for me promptly and without any problems. Even though the blender I bought wasn't great, I would definitely still shop from this store, as I can trust them to be cooperative and empathetic.
Excellent service from Bundall QLD store
Saturday morning, December 12, 2020, I needed to order a replacement for my 12 year old microwave oven.
After contacting a similar company on the Gold Coast, and finding their order/delivery systems useless, I contacted Harvey Norman at Bundall.
Around 10.10am phoned the Bundall store - the store phone was answered immediately, transferred to Massey - arranged payment, delivery and installation within ten minutes. Invoice was emailed within ten minutes.
Consequently, the microwave was delivered and installed by 11.35am the same morning.
Excellent customer service!!!
Great customer service
Tom from Harvey Norman, Fortitude Valley replaced our lg microwave that was out of warranty on the spot!! He even carried it to our car and took the old one away. Now that is the service we all want but so often do not receive. That is why we continue to shop at Harvey Norman. Keep up the great work team, we will continue to come back.
Very personalized customer service - Thank you Hitesh !!!
I Bought AC and Portable Air cooler from Harvey Norman Store Sunshine. I was amazed by the customer service provided by Mr Hitesh. He was very good on explaining the product and its features and also to read customer mind and offer relevant product which made it easy for me to decide. He is a star to Harvey Norman Team in Sunshine, I am sure all other staffs are amazing as well.
Questions & Answers
Can an item bought at one Harvey Norman store (Dandenong - not yet delivered) be delivered to another (Swan Hill)? My circumstances have changed since purchasing the item (fridge).Thanks
you'll need to contact the store where you purchased your fridge and explain your new circumstances..
Does Harvey Norman charge extra for a special order?
Can u give me a quote for a econavi panosonic heat pump i have a 2 storey house I am a pensioner do u offer any discounts ? My email is [email address removed] look forward to hearing from you
Get an answer from our members and Harvey Norman representatives
Other Appliance Retailers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.