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Harvey Norman Retail Stores - Appliances

Harvey Norman Retail Stores - Appliances

2.9 from 1,091 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (29)
  • Return Claim MadeYes (2) · No (25)
  • Customer Service
    4.1 (28)
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Brooksplace
BrooksplaceCentral West, NSW
  • 2 reviews
  • 4 likes

good range of products knowledgeable staff

published

I have made a lot of purchases from Harvey Norman and have always found the staff, helpful and friendly with a good knowledge of their range of items so they can advise me the best to buy. A couple of times I have had to use the warranty or product care and the service from the staff at Bathurst has been the best.

Product Quality
Customer Service
Joe
JoeGreater Melbourne (Inner), VIC
  • 14 reviews
  • 7 likes

Quality of staff varies Sometimes you get very unlucky

published
Product Quality
Customer Service
Giulz1969
Giulz1969Greater Melbourne (Outer), VIC

Laptop

published

Ive been a long standing buyer (over 10 years) Harvey Norman Preston ALWAYS look after me in terms of customer service and pricing. This occasion they failed but happy I called back and was given a voucher to use which was nice. Guy was knowledgable about laptop I bought he did his best. Still will always buy from them. Happy with my latest fridge, drawers and the delivery guys were fantastic and helpful.

Product Quality
Customer Service
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Frank O
Frank OSydney Surrounds, NSW
  • 7 reviews

A good purchase of Oven

published

I went to Harvey Norman to have a general look at Ovens. When I got there I found a good selection and variety of Ovens. After a good look I found an Oven which I liked.

Customer Service
Incentivised ReviewNo
Manu.N
Manu.NGreater Melbourne (Outer), VIC
  • 2 reviews

Great deal

published

Bought a fridge in harvey norman on Gafffney Street coburg.
Mohamad was very helpful and offered the best deal after consulting his superior.

Will go again in the future. Highly recommended.

Product Quality
Customer Service
Susmat
Susmat
  • 5 reviews
  • 1 like

Lots of Choices

published

Helpful staff, good prices, goods in stock, reasonable range to choose from, conveniently located stores, goods on display so easy to see what you're buying and compare brands and models

Product Quality
Customer Service
Cafeindmobile
CafeindmobileBrisbane
  • 8 reviews
  • 5 likes

Harvey Norman Stores

published
Product Quality
Customer Service
Dan
DanHamlyn terrace
  • 13 reviews
  • 8 likes

Great safety net depending on cost

published

Purchased an em7000 cafe series coffee machine 3.5 years later it developed a small leak. Claimed with product care plan and received a 600 store credit to purchase new machine

Product Quality
Customer Service
GIvemegoodservice
GIvemegoodserviceSydney, NSW
  • 8 reviews

Great Service

published

I have found Harvey Norman to be very helpful whenever I go to their store. They are always willing to do a deal or match prices from other companies. Always purchase from them!

Product Quality
Customer Service
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ABC67
ABC67Perth, WA
  • 20 reviews
  • 25 likes

Refreshing improvement

published

After being left disappointed from previous service and interactions, particularly from a South West WA regional store, I recently dealt with Cannington store, where the staff were generally helpful and delivery and price were competitive. I will always include them in future business, I think, going forward. They seem keen to win your business and back it up with reasonable delivery service

Product Quality
Customer Service
Ming
MingSydney, NSW
  • 4 reviews

This is a store which display a variety of appliances and furniture.

published

A good varieties of appliances and furnitures are displayed in the store. Also customer service staff provided reasonable information to me when I asked questions. I bought two air-conditioning units from them.

Product Quality
Customer Service
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ozmem
ozmemSydney, NSW
  • 5 reviews
  • 4 likes

Harvey Norman AUBURN NSW 2144

published

I have been shopping at harvey norman for over 25 years and can say that they will always give you options for payments.
Their prices are usually matched or discounted.
If you want service and customer payment options with a discount, you must shop there.

Product Quality
Customer Service
Mark B.
Mark B.Sydney, NSW
  • 10 reviews
  • 1 like

Price matches paradise

published

My sales assistant helped me through all my purchases for our kitchen renovation. Their transparency was phenomenal. They ensured that I was aware of all relevant bonus offers, had great product knowledge and allowed me to online search in real time for better prices and would price match workout fail at every opportunity. I literally saved hundreds of dollars. Availability and delivery where second to none.

Product Quality
Customer Service
Joanne
Joanne
  • 3 reviews

Great product but terrible click and collect

published
Product Quality
Customer Service
Michelle
Michelle
  • 2 reviews

fantastic staff knowledge

published

good use of washing machines on display. it was a big help that they had towels to show the different wash load sizes and how much could be put in each machine. the staff member was very knowable and understanding of our familys needs and wants. He was happy to go over the 100 questions we asked. extremely happy with our LG washer and the price we got it for after checking different place for weeks on line re prices etc

Product Quality
Customer Service
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Questions & Answers

John
Johnasked
Retail Stores - Appliances

Can an item bought at one Harvey Norman store (Dandenong - not yet delivered) be delivered to another (Swan Hill)? My circumstances have changed since purchasing the item (fridge).Thanks

1 answer
winah
winah

you'll need to contact the store where you purchased your fridge and explain your new circumstances..

bidol
bidolasked
Retail Stores - Appliances

Does Harvey Norman charge extra for a special order?

2 answers
Fired Up
Fired Up

What did they say when you contacted them?

bidol
bidol

Yes they do charge extra for a special order,I asked them about a fridge that they didn’t have in stock and was told they would do a special order and it was an extra $300,I ended up going to the good guys.

Kaz
Kazasked
Retail Stores - Appliances

Can u give me a quote for a econavi panosonic heat pump i have a 2 storey house I am a pensioner do u offer any discounts ? My email is [email address removed] look forward to hearing from you

No answers
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