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Waited around 15 minutes to be served by someone. Eventually I was assisted and the assistance was fantastic from that point onwards. Friendly and helpful staff. Would definitely go back for any electronic needs.
Bought a TV for great price!!!
Fantastic experience. I knew which TV I wanted and the guy quickly helped me locate it in store and offered $150 discount plus a free HDMI cable. In and out of store in 10 minutes.
- Retail Stores - Electronics
ASUS TUF FX506IV ALO92T
I bought ASUS TUF FX506IV ALO92T laptop from Harveynorman- water gardens, Victoria. The main reason for purchasing this laptop was to use for both office work and weekend gaming. The best of this laptop is Ryzen 9 with a perfect match of a graphic card. I am really enjoying this product for daily work and for weekend gaming. I strongly recommend this product for anyone looking for a sleek gaming laptop with high performance at an affordable price. salesperson Daniel is very helpful.
Got rip off by store
I have buy a Rinnai panel heater from Harvey Norman in wileypark,Sydney.The heater is not warming up and Not spreading the warm.When I take it to the store they refuse to exchange it and try to prove it working perfect.I didn’t know it run as a franchise and different ownership for different section.Totally shocked about their service.
Zero customer service was not happy at all waited very long to see some will notice me then i have to approach one staff which was of no use. I asked to price match product with JB HiFi didn't wanted to help at all. And apparently she was a store manager. Looks like dosent know how to deal with customers at all
TV working for over 6 years
I bought a tv in 2014 just wanting to keep it for a while as it was cheap so i was expecting the tv to die in a few years or so. I've already had it for 6 YEARS. 5 stars well deserved.
- Retail Stores - Electronics
ASUS Laptop at Harvey Norman
Store had everything we were looking for with lots of options to choose from. The computer guys were knowledgeable to help us find the right product with the specifications we wanted.
They saying 60 months interest free, but it’s not, every month they charge you lots of interest, they get you Go master card and charging lots of interest absolutely not happy
Virtually all TVs now are 4K and they look fantastic on display because they show 4K content tailored to show off the images. Trouble is, I don't have 4K content at home. I don't subscribe to streaming services so all I get is FTA TV. That comes in at 1080i for HD channels & 576i for SD channels. That's a lot of upscaling for the to TV do, right? What does FTA look like on a 4K TV?
I asked Good Guys and they flat out refused to show me. So I flat out refused to buy there. I went to HN more to browse than anything else and was happy to s...ee they had FTA TV on their demo TVs. They were showing an HD channel & it looked good. I asked a sales person to show me an SD channel (576i) on one of the TVs; he was reluctant but to his credit he took me to one of the 75" TVs I was thinking of getting and showed me the image on that device only. From that I could see the HD channel looked great on that TV & the SD channel looked pretty good, too. I was worried the TV signals would look "stretched" or blurry on a big TV screen but HN's demo proved to me they looked good. More retailers should provide the capability to see regular broadcast TV on the screens as opposed to only showing tailored 4K content. If you've looked at these recently you'll know what I mean -- the Las Vegas Strip images are outstanding (I think on Sony TVs) -- but I don't have equivalent content to watch at home. Thank you HN for being honest about what the TVs looks like. And they look good.
Negotiating a better price
January this year I bought an IPhone pro max. I went to JB, then the Good Guys (who are both owned by the same company) and Harvey Norman. JB was the most expensive and wouldn’t negotiate, Good guys was discounted from the original price but had to get the green colour only and Harvey Norman then beat The Good Guys price and I got the colour I wanted. They are always willing to negotiate and there customer service is always really good.
- Retail Stores - Electronics
Great service & products
My partner and I purchased 70% of our furnishings for our new home from Harvey Norman Shepparton and we are very happy with the products we purchased and the service we received. The salesman we dealt with was named Zach and he was a very big help in choosing the right product for us. We have since moved into our home and everything we purchased from him has been working perfectly! I would highly recommend speaking to Zach if you ever visit Harvey Norman Shepparton!
Cairns Store - Sezen & Justin , Pat on the back please
Very satisfied with the points. Received best service, very attentive and helpful, product knowledge was exceptional, we were a bit naive and asked lots of questions, their patience was exceptional.
Sounds great! Lasts a long time and great price!
I purchased a Logitech gaming headset 6 years ago for an amazing price and they still sound amazing and feel comfortable. The material has fallen off from use slightly but they are still very usable and I am very happy to still have them. Didn’t expect them to last this long!
So much better off without this chain
The customer service was... mediocre, nothing to complain about too much. But the products. Good lord. I've bought about 5 laptops from them and each one lasted max 1 year, and all of those I had to return for horrible quality. Strongly recommend against buying any electronic gadgets here, it's not worth your time or money. Would give 0 stars if I could.
Great deal on Panasonic TV
Have bought quite a lot from Harvey Norman over the years. One thing stands out - 65" Panasonic Plasma HD TV bought on credit from Harvey Norman in 2010. The process was easy and the TV is as good today as it was 10 years ago today!
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