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Harvey Norman Retail Stores - Electronics

Harvey Norman Retail Stores - Electronics

2.3 from 1,508 reviews · View Statistics

Reviews

  • Product Quality
    2.5 (2)
  • Return Claim MadeYes (4) · No
  • Warranty Claim MadeYes (0) · No (1)
  • Customer Service
    4.0 (1)
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siddhartha v.

siddhartha v.Sydney, NSW

Hidden Information

published
Incentivised ReviewNo
Return Claim MadeYes
Store LocationCastle Hill
Product PurchasedArlo Pro 2 wireless cameras
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Wsssup

WsssupGreater Melbourne (Outer), VIC

  • 4 reviews

Not so much Care in Product Care

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
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Symon M.

Symon M.Sydney, NSW

Think very carefully when buying a gift

published

I recently purchased a laptop as a gift for my partner's birthday. I was quickly attended and staff was very helpful.
Unfortunately when I presented the gift to my partner for her birthday the next morning she said thank you but I really don't want a laptop you can take it back.
When I went to return it after many conversations with different levels of management they refused to give me a refund on the pretense that they do not have to refund if u change your mind. I said I hadn't changed my mind it was an unwanted gift...
Currently waiting for reply from acc.
Be careful at Xmas people they don't refund unwanted gifts.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationCastelhill
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Raymond

RaymondSouth East Queensland, QLD

  • 34 reviews
  • 18 likes

Painfull return

published
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Lyn .S

Lyn .Sasked

Retail Stores - Electronics

Do you do bpay

No answers
Simran G.

Simran G.asked

Retail Stores - Electronics

I lost my product receipt how can i obtain receipt again online...?

1 answer
andrew
andrew

Ask harvey norman

Troy

Troyasked

Retail Stores - Electronics

Do you do pick up now pay later for tv's for how long?

1 answer
Fired Up
Fired Up

This is not the HN website.
Suggest you contact them directly.

See all Harvey Norman Retail Stores - Electronics questions

Get an answer from our members and Harvey Norman representatives

Harvey Norman Retail Stores - Electronics

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