1 photo
Harvey Norman Retail Stores - Electronics

Harvey Norman Retail Stores - Electronics

2.3 from 1,542 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Harvey Norman

Reviews

  • Product Quality
    3.0 (5)
  • Return Claim MadeYes (7) · No
  • Warranty Claim MadeYes (2) · No (2)
  • Customer Service
    4.5 (4)
Previous
Next

With a bit of trouble came through with my claim.

published

If you have to get an assessment done on a faulty item make sure the person doesn’t put the word “broken” in the assessment as it will be possibly assumed you broke it not that the item is just not functioning.

Product Quality
1/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationHarvey Norman Rothwell
siddhartha v.
siddhartha v.Sydney, NSW

Hidden Information

published
Incentivised Review No
Return Claim MadeYes
Store LocationCastle Hill
Product PurchasedArlo Pro 2 wireless cameras
Kirby Leeke
Kirby LeekeSouth East Queensland, QLD

Good Salesman

published

Store was well laid out, with plenty of products to sample/review. I went into the store to buy a different product, but the salesman showed me advantages of the alternative I actually did buy.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationMaroochydore
Product PurchasedAsus ZenBook
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

rejo g.
rejo g.
  • 2 reviews

Excelent

published

I always but at Harvey and their extra cover looks after u well. all these years they have been good at service. I recently bought a fridge their service have to

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationHorsham
Electronics & Computing Shops

Find out how Harvey Norman Retail Stores - Electronics compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
Wsssup
WsssupGreater Melbourne (Outer), VIC
  • 4 reviews

Not so much Care in Product Care

published
Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Symon M.
Symon M.Sydney, NSW

Think very carefully when buying a gift

published

I recently purchased a laptop as a gift for my partner's birthday. I was quickly attended and staff was very helpful.
Unfortunately when I presented the gift to my partner for her birthday the next morning she said thank you but I really don't want a laptop you can take it back.
When I went to return it after many conversations with different levels of management they refused to give me a refund on the pretense that they do not have to refund if u change your mind. I said I hadn't changed my mind it was an unwanted gift...
Currently waiting for reply from acc.
Be careful at Xmas people they don't refund unwanted gifts.

Product Quality
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationCastelhill
Raymond
RaymondSouth East Queensland, QLD
  • 35 reviews
  • 19 likes

Painfull return

published
Incentivised Review No
Return Claim MadeYes

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
Next
See all Harvey Norman reviews

Questions & Answers

Lyn .S
Lyn .Sasked
No answers
Simran G.
Simran G.asked
Retail Stores - Electronics

I lost my product receipt how can i obtain receipt again online...?

1 answer
andrew
andrew

Ask harvey norman

Troy
Troyasked
Retail Stores - Electronics

Do you do pick up now pay later for tv's for how long?

1 answer
Fired Up
Fired Up

This is not the HN website.
Suggest you contact them directly.

See all Harvey Norman Retail Stores - Electronics questions

Get an answer from our members and Harvey Norman representatives

Harvey Norman Retail Stores - Electronics

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.