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Harvey Norman Retail Stores - Electronics

Harvey Norman Retail Stores - Electronics

2.3 from 1,585 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Harvey Norman

Reviews

  • Product Quality
    4.6 (5)
  • Return Claim MadeYes (5) · No
  • Warranty Claim MadeYes · No (5)
  • Customer Service
    4.6 (5)
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Brad M.
Brad M.South East Queensland, QLD
  • 2 reviews
  • 1 like

Amazing service

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationMorayfield qld
Product PurchasedSamsung QN800A Neo QA75QN800AWXXY (75")
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Tassie girl
Tassie girl
  • 4 reviews
  • 1 like

Amazing flawless service. Launceston HN Star.

published

I had to return a faulty laptop for replacement today. Staff went above and beyond to source a replacement, made really informed helpful suggestions and were all round impressive. I brought my pleasant experience up at gym later in the day and the instructor related a similar experience she’d had last week. (Service wise). Something really impressive is going on with the electronics franchise in Launceston. One staff member said they work from an ethical base and my experience of their performance seems to reflect this. Highly recommend.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationLaunceston
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Greg
GregCaboolture
  • 5 reviews
  • 1 like

Outstanding Customer Service

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationMorayfield
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SavyChap
SavyChapSydney, NSW

Difficult to deal with and a returns policy that is just ridiculous!

published
Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
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Electronics & Computing Shops

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Kirby Leeke
Kirby LeekeSouth East Queensland, QLD

Good Salesman

published

Store was well laid out, with plenty of products to sample/review. I went into the store to buy a different product, but the salesman showed me advantages of the alternative I actually did buy.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationMaroochydore
Product PurchasedAsus ZenBook
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The reviewer stated that an incentive was offered for this review

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Questions & Answers

Lyn .S
Lyn .Sasked
1 answer
Garry Watkins
Garry Watkins

I don't know if "horrible Norman" does bpay but I just wouldn't even shop with them. An extremely unethical business!

Simran G.
Simran G.asked
Retail Stores - Electronics

I lost my product receipt how can i obtain receipt again online...?

1 answer
andrew
andrew

Ask harvey norman

Troy
Troyasked
Retail Stores - Electronics

Do you do pick up now pay later for tv's for how long?

1 answer
Fired Up
Fired Up

This is not the HN website.
Suggest you contact them directly.

See all Harvey Norman Retail Stores - Electronics questions

Get an answer from our members and Harvey Norman representatives

Harvey Norman Retail Stores - Electronics

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