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Harvey Norman Retail Stores - Electronics

Harvey Norman Retail Stores - Electronics (page 3 of 3)

2.3 from 1,462 reviews

Reviews

1.3

48 reviews
5
(0)
4
(2)
3
(1)
2
(4)
1
(41)
  • Product Quality
    1.7 (40)
  • Return Claim MadeYes (48) · No
  • Warranty Claim MadeYes (18) · No (23)
  • Customer Service
    1.3 (44)
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Reviewer Photos & Videos

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Abbey

AbbeySouth East Queensland, QLD

Disgusting service

published
Thirteen

ThirteenSydney, NSW

Avoid electronics department at Mascot store

published

I purchased a fridge and washing machine from Harvey Norman Mascot, the fridge i refunded faulty after 3 weeks and washing machine had to be replaced after 5 weeks. I purchased a fridge at Harvey Norman Gordon and I received better customer service and quality product from them. I am still awaiting partial refund, 3 months after from Harvey Norman Mascot, each time i follow up and say they will call me back, i end up calling them back and repeating the same conversation again with no outcome.

Jessta

JesstaPerth, WA

  • 32 reviews
  • 32 likes

Very poor customer service. Disgusting Treatment.

published
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Pete

PeteEyre Peninsula, SA

  • 2 reviews
  • 1 like

Don't expect to be treated like a human

published
R Barnes

R BarnesSydney, NSW

very disappointing

published

Moore Park Staff were very rude ( including management ) , on two separate occasions ; will not back the warranty, give the Moore Park store a miss. Extended warranty , ( product care ) is a jock,,, and advised by their own tech guy , that we just go " round in circles " when claiming on warranty issues.

Nikki

Nikki

  • 2 reviews
  • 3 likes

Absolutely No Help at All

published

Purchased a monitor and it packed up 3 months later. Took it back to Harvey Norman and they were no help at all, I would strongly recommend going somewhere else. Take your hard earned money and spend with a company that honours client loyalty. After 20 years and more than $20,000 spent goodbye Harvey Norman.

Skitlz

SkitlzMelbourne

  • 2 reviews
  • 2 likes

Do not shop with them

published
1 comment
Skitlz
Skitlz

Openly Lied about product care - horrible customer service to back it up.

published
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Questions & Answers

Troy

Troyasked

Retail Stores - Electronics

Do you do pick up now pay later for tv's for how long?

1 answer
Fired Up
Fired Up

This is not the HN website.
Suggest you contact them directly.

Johanna Robertson

Johanna Robertsonasked

Retail Stores - Electronics

We brought a 75 inch tv on the6th of November for 2600 dollars and now find the same tv going for 2286 dollars.I believe that Harvey Norman has a policy that if the cost of a product is reduced within a short time frame that the price is reimbursed.Can you please let us know if this is correct or has there been a change in your policy? Thank you Jo Robertson

1 answer
Fired Up
Fired Up

This is NOT the HN website.
Suggest you contact them directly.

aleja

alejaasked

Retail Stores - Electronics

Can i ask a reprint of my receipt when I purchase my laptop last october 2018?

No answers

Get an answer from our members and Harvey Norman representatives

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