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Harvey Norman Retail Stores - Electronics

Harvey Norman Retail Stores - Electronics

2.3 from 1,558 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Harvey Norman

Reviews

  • Product Quality
    4.5 (128)
  • Return Claim MadeYes (17) · No (111)
  • Warranty Claim MadeYes (10) · No (118)
  • Customer Service
    4.4 (138)
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John
JohnMelbourne
  • 4 reviews
  • 4 likes

Non-transparent Returns Policy

published
Customer Service
1/5
Incentivised Review No
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Brad M.
Brad M.South East Queensland, QLD

Amazing service

published
Product Quality
5/5
Customer Service
5/5
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Tassie girl
Tassie girl
  • 4 reviews
  • 1 like

Amazing flawless service. Launceston HN Star.

published

I had to return a faulty laptop for replacement today. Staff went above and beyond to source a replacement, made really informed helpful suggestions and were all round impressive. I brought my pleasant experience up at gym later in the day and the instructor related a similar experience she’d had last week. (Service wise). Something really impressive is going on with the electronics franchise in Launceston. One staff member said they work from an ethical base and my experience of their performance seems to reflect this. Highly recommend.

Product Quality
5/5
Customer Service
5/5
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WoodenEye
WoodenEyeSydney Surrounds, NSW
  • 8 reviews
  • 15 likes

HN are very selective on what reviews they publish on their webpage

published
Customer Service
3/5
Incentivised Review No
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Electronics & Computing Shops

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Greg
GregCaboolture
  • 4 reviews

Outstanding Customer Service

published
Product Quality
5/5
Customer Service
5/5
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Namraataa N.
Namraataa N.Greater Melbourne (Inner), VIC
  • 2 reviews

Happy customer luv shopping @ Harvey Norman

published

I moved out of house with bag of clothes to an empty apt… tax season sale was on. Excellent consultant recommended and helped me out choose ryt products for just $1500 equiped my house bottom mount black fridge ,under laying mat for it, washing machine , stick vacuum cleaner, rice cooker , electric blanket, heaters and heaps of little things from the Richmond store. One stop best experience.

Product Quality
5/5
Customer Service
5/5
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Aman S.
Aman S.
  • 6 reviews

Thank you Team OConnor

published

The best service while selecting a TV for my bedroom, visited 4 different stores I was shown deleted models with shocking prices because of high demand and no stock !!!

Team O'Connor so proud of you , Regan was brilliant helpful, polite and professional, Tony the installer recommended was very efficient at his work and polite.

Please if anyone is looking for Appliance do visit this store. Jo in small appliances is very helpful and haas very good product knowledge.

I

Product Quality
5/5
Customer Service
5/5
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Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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Nat
NatSydney, NSW

Great service

published

I bought my mobile from Harvey norman and the staff were awesome. Here is the video I took with the phone.

https://youtu.be/LM9Mp-66jBQ

Product Quality
4/5
Customer Service
4/5
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Not Too Happy

published

Was not happy with an experience I had, too pushy and kept asking for Optus connections when i just wanted a Cable

Product Quality
2/5
Customer Service
2/5
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Electronics & Computing Shops

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Sharon Ginn
Sharon GinnFar West, NSW
  • 2 reviews

It is a great prduct

published

It was fairly easy to find what I was looking for. Not much to choose from with what u was looking for. Love the product works great

Product Quality
4/5
Customer Service
5/5
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Skidpan
SkidpanSouth East Queensland, QLD
  • 2 reviews
  • 1 like

First rate service

published

We visited the store on Monday 2/8/21, for the purpose of buying a new camera. We met Glenn who showed us exactly what we wanted and he knew his products

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Nel
NelPerth, WA
  • 2 reviews

Great Selection

published
Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

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Lenovo laptop not without issues

published

First Lenovo laptop purchased was impossible to use. After returning it 3 times the technician discovered it was missing the motherboard. Laptop replaced, the next one much better but does tend to freeze quite regularly and have to take it in for technical help already.

Product Quality
3/5
Customer Service
3/5
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Tess
TessSydney, NSW
  • 2 reviews
  • 4 likes

Go Harvey Go

published

We had to buy a new TV during lockdown unfortunately our internet was down so we rang the store, even though it was closed to the public and to my surprise - the phone was answered. We spoke to the salesman in the TV section, found the smart tv that we were after, negoiated a price and the salesman organised click and collect for us. It was so easy - not only that we gave them our broken tv for recycling! I can't speak more highly of the Brookvale store, great service, great deal and helping the environment! Ordered and collected within the hour.

Customer Service
5/5
Incentivised Review No
Store LocationHarvey Norman Brookvale
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wheeliejo
wheeliejoSouth East Queensland, QLD
  • 7 reviews

Great place but salesman a wee bit pushy

published

So much to choose from. It can become very confusing. Booval Harvey Normans is a very well kept, clean store. Needed a laptop for business purposes. I liked what I ended up with but felt like I didn't have a choice. Went way over budget, but that's my fault. Had told the salesman what I wanted to spend, but was shown things all more expensive. But still happy with my purchase.

Product Quality
5/5
Customer Service
4/5
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Questions & Answers

Lyn .S
Lyn .Sasked
No answers
Simran G.
Simran G.asked
Retail Stores - Electronics

I lost my product receipt how can i obtain receipt again online...?

1 answer
andrew
andrew

Ask harvey norman

Troy
Troyasked
Retail Stores - Electronics

Do you do pick up now pay later for tv's for how long?

1 answer
Fired Up
Fired Up

This is not the HN website.
Suggest you contact them directly.

See all Harvey Norman Retail Stores - Electronics questions

Get an answer from our members and Harvey Norman representatives

Harvey Norman Retail Stores - Electronics

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