1 photo
Harvey Norman Retail Stores - Electronics

Harvey Norman Retail Stores - Electronics

2.3 from 1,557 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Harvey Norman

Reviews

  • Product Quality
    4.1 (30)
  • Return Claim MadeYes (5) · No (25)
  • Warranty Claim MadeYes (5) · No (23)
  • Customer Service
    4.0 (31)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
Nat
NatSydney, NSW

Great service

published

I bought my mobile from Harvey norman and the staff were awesome. Here is the video I took with the phone.

https://youtu.be/LM9Mp-66jBQ

Product Quality
4/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Lenovo laptop not without issues

published

First Lenovo laptop purchased was impossible to use. After returning it 3 times the technician discovered it was missing the motherboard. Laptop replaced, the next one much better but does tend to freeze quite regularly and have to take it in for technical help already.

Product Quality
3/5
Customer Service
3/5
Similar opinion? Write a review on ProductReview.com.au!
wheeliejo
wheeliejoSouth East Queensland, QLD
  • 7 reviews

Great place but salesman a wee bit pushy

published

So much to choose from. It can become very confusing. Booval Harvey Normans is a very well kept, clean store. Needed a laptop for business purposes. I liked what I ended up with but felt like I didn't have a choice. Went way over budget, but that's my fault. Had told the salesman what I wanted to spend, but was shown things all more expensive. But still happy with my purchase.

Product Quality
5/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!
Tonez
Tonez
  • 2 reviews

Harvey Norman

published

I have purchased four smart TVs within 3 years from Harvey Norman. Service was great ! And good quality of product highly recommend Samsung smart TVs easy to set up apps for your Netflix or YouTube account for the kids high definition good sound. I have no defaults on this product at all

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

Find out how Harvey Norman Retail Stores - Electronics compares to other Electronics & Computing Shops

Know better, choose better.

Compare all

How to experience buying something without getting any help to choose the right one

published

I walked into Harvey Norman expecting a salesperson to come over and enquire to my visit but to my surprise first salesperson finished with client I tried to engage his services but he had to answer his mobile second person finished and after I asked her for help she told me she would find someone to help me as she was going to lunch so with such great service I decided to leave the shop

Product Quality
3/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!

With a bit of trouble came through with my claim.

published

If you have to get an assessment done on a faulty item make sure the person doesn’t put the word “broken” in the assessment as it will be possibly assumed you broke it not that the item is just not functioning.

Product Quality
1/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!
hema t.
hema t.Sydney, NSW

Price Ok, Service Not Ok

published

Recently visited Moore Park Store. Bought two products, wanted to buy 2 more but customer service was not ok. They could be more helpful.

Product Quality
4/5
Customer Service
2/5
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
Next
SavyChap
SavyChapSydney, NSW

Difficult to deal with and a returns policy that is just ridiculous!

published
Product Quality
3/5
Customer Service
3/5
Similar opinion? Write a review on ProductReview.com.au!
Roger Salcoodo
Roger SalcoodoSydney, NSW
  • 5 reviews
  • 1 like

city shop is GREAT

published

easy to navigate shop, massive selection, the staff were very friendly, also appreciative of them ensuring social distancing is in place. I will admit a little pricy but good value

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

Find out how Harvey Norman Retail Stores - Electronics compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
Kirby Leeke
Kirby LeekeSouth East Queensland, QLD

Good Salesman

published

Store was well laid out, with plenty of products to sample/review. I went into the store to buy a different product, but the salesman showed me advantages of the alternative I actually did buy.

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

abie g.
abie g.Sydney, NSW

Great service customer focused salesperson Tahmi

published

Found the buying experience of laptop computer comfortable and very positive. Having been supplied by laptop by employer, Tahmi was patient, courteous, respectful, commercial and efficient. We bought the Ausus Zenbook and look forward to productive and trouble free use going forward.

Product Quality
4/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Radhika N.
Radhika N.Greater Melbourne (Metropolitan), VIC
  • 5 reviews

Good stores for variety. Can't beat it.

published

We recently purchased a MacBook pro from the stores in West Melbourne region. Even though we were changing mind often about the product they did not rush and were happy to oblige by going through the product features. When we ultimately exchanged our laptop for a HP Pavilion they were happy to refund the difference in costs. Very happy.

  • Thumbnail
Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Electronics & Computing Shops

Find out how Harvey Norman Retail Stores - Electronics compares to other Electronics & Computing Shops

Know better, choose better.

Compare all

Great laptop for great price

published

Great laptop. Staff very helpful and patient. The laptop we purchased was from ASUS and it's light and versatile great for work or school. Repair service for this laptop is also in an accessible location

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great Laptop for Great Price

published

I'm very happy with the Harvey Norman Osborne Park and the Team, great range of laptops, very knowledgeable staff and matched a cheaper price of another store without any hesitation.

Product Quality
4/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Kurt
KurtSydney Surrounds, NSW

Long wait

published

Waited around 15 minutes to be served by someone. Eventually I was assisted and the assistance was fantastic from that point onwards. Friendly and helpful staff. Would definitely go back for any electronic needs.

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 8
See all Harvey Norman reviews

Questions & Answers

Lyn .S
Lyn .Sasked
No answers
Simran G.
Simran G.asked
Retail Stores - Electronics

I lost my product receipt how can i obtain receipt again online...?

1 answer
andrew
andrew

Ask harvey norman

Troy
Troyasked
Retail Stores - Electronics

Do you do pick up now pay later for tv's for how long?

1 answer
Fired Up
Fired Up

This is not the HN website.
Suggest you contact them directly.

See all Harvey Norman Retail Stores - Electronics questions

Get an answer from our members and Harvey Norman representatives

Harvey Norman Retail Stores - Electronics

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.