Lenovo laptop not without issues
First Lenovo laptop purchased was impossible to use. After returning it 3 times the technician discovered it was missing the motherboard. Laptop replaced, the next one much better but does tend to freeze quite regularly and have to take it in for technical help already.
With a bit of trouble came through with my claim.
If you have to get an assessment done on a faulty item make sure the person doesn’t put the word “broken” in the assessment as it will be possibly assumed you broke it not that the item is just not functioning.
Price Ok, Service Not Ok
Recently visited Moore Park Store. Bought two products, wanted to buy 2 more but customer service was not ok. They could be more helpful.
I always but at Harvey and their extra cover looks after u well. all these years they have been good at service. I recently bought a fridge their service have to
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Service Centre support
Returning a product under warranty was easier than expected and communication was continual throughout the process of a warranty fix. Despite a long turn around period, the staff were helpful
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