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Harvey Norman Retail Stores - Electronics

Harvey Norman Retail Stores - Electronics

2.3 from 1,584 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Harvey Norman

Reviews

  • Product Quality
    4.3 (24)
  • Return Claim MadeYes · No (25)
  • Warranty Claim MadeYes (2) · No (21)
  • Customer Service
    3.9 (25)
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Reviewer Photos & Videos

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Nat
NatSydney, NSW

Great service

published

I bought my mobile from Harvey norman and the staff were awesome. Here is the video I took with the phone.

https://youtu.be/LM9Mp-66jBQ

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
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wheeliejo
wheeliejoSouth East Queensland, QLD
  • 8 reviews

Great place but salesman a wee bit pushy

published

So much to choose from. It can become very confusing. Booval Harvey Normans is a very well kept, clean store. Needed a laptop for business purposes. I liked what I ended up with but felt like I didn't have a choice. Went way over budget, but that's my fault. Had told the salesman what I wanted to spend, but was shown things all more expensive. But still happy with my purchase.

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBooval Qld
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Tonez
Tonez
  • 2 reviews

Harvey Norman

published

I have purchased four smart TVs within 3 years from Harvey Norman. Service was great ! And good quality of product highly recommend Samsung smart TVs easy to set up apps for your Netflix or YouTube account for the kids high definition good sound. I have no defaults on this product at all

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFranklin , New Zealand
Product PurchasedSamsung Series 7 Full HD TV LA46B750
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How to experience buying something without getting any help to choose the right one

published

I walked into Harvey Norman expecting a salesperson to come over and enquire to my visit but to my surprise first salesperson finished with client I tried to engage his services but he had to answer his mobile second person finished and after I asked her for help she told me she would find someone to help me as she was going to lunch so with such great service I decided to leave the shop

Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKotara
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hema t.
hema t.Sydney, NSW

Price Ok, Service Not Ok

published

Recently visited Moore Park Store. Bought two products, wanted to buy 2 more but customer service was not ok. They could be more helpful.

Product Quality
4/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationMoore Park
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abie g.
abie g.Sydney, NSW

Great service customer focused salesperson Tahmi

published

Found the buying experience of laptop computer comfortable and very positive. Having been supplied by laptop by employer, Tahmi was patient, courteous, respectful, commercial and efficient. We bought the Ausus Zenbook and look forward to productive and trouble free use going forward.

Product Quality
4/5
Customer Service
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBondi Junction
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The reviewer stated that an incentive was offered for this review

Radhika N.
Radhika N.Greater Melbourne (Metropolitan), VIC
  • 5 reviews

Good stores for variety. Can't beat it.

published

We recently purchased a MacBook pro from the stores in West Melbourne region. Even though we were changing mind often about the product they did not rush and were happy to oblige by going through the product features. When we ultimately exchanged our laptop for a HP Pavilion they were happy to refund the difference in costs. Very happy.

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Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHoppers crossing
Product PurchasedHP Pavilion 15
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The reviewer stated that an incentive was offered for this review

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
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Great Laptop for Great Price

published

I'm very happy with the Harvey Norman Osborne Park and the Team, great range of laptops, very knowledgeable staff and matched a cheaper price of another store without any hesitation.

Product Quality
4/5
Customer Service
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHarvey Norman Osborne Park Perth Western Australia
Product PurchasedASUS Zenbook Flip UX462DA
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The reviewer stated that an incentive was offered for this review

Kurt
KurtSydney Surrounds, NSW

Long wait

published

Waited around 15 minutes to be served by someone. Eventually I was assisted and the assistance was fantastic from that point onwards. Friendly and helpful staff. Would definitely go back for any electronic needs.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFyshwick
Product PurchasedASUS ZenBook 15 UX534FTC
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Electronics & Computing Shops

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Campbell
CampbellSouth East Queensland, QLD

ASUS Laptop at Harvey Norman

published

Store had everything we were looking for with lots of options to choose from. The computer guys were knowledgeable to help us find the right product with the specifications we wanted.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHarvey Norman Rothwell
Product PurchasedASUS ZenBook Duo UX481FL
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Paige C.
Paige C.
  • 4 reviews
  • 2 likes

Knowledgeable and friendly staff

published

Staff at the store was approachable ,e and friendly, answered any questions or concerns that I had in relation to recent laptop purchase. Downside was the amount of upwelling that went on until I could take my item to the register. Other than that was great service and great products

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Harold Bish
Harold BishNicholls 2913, ACT

all round good but expensive

published

i love coming here its a great shop, the staff are always good and the range is great but the prices are what kills me. i get confused when prices are 20% others.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFyshwick
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Electronics & Computing Shops

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Michelle T.
Michelle T.Tasmania
  • 3 reviews
  • 1 like

Great Service

published

Store well laid out which makes it very easy to navigate. The designated staff in each department are knowledgeable and helpful, providing me with different options to make an informed decision.
Products purchased were of excellent quality and no issues at all!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLaunceston
Product PurchasedAcer Predator Helios 500
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Love it service is quick n they are very genuine group

published

Not a bad word to say about any of them :)they don’t rush you even when it’s closing time they treat u the same way as u arrived until they send ya off

Product Quality
4/5
Customer Service
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJob hi fi
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The reviewer stated that an incentive was offered for this review

Ellie
EllieGreater Melbourne (Inner), VIC
  • 4 reviews
  • 1 like

Good range and they matched best price

published

I bought several kitchen appliances. I looked around at different stores and at different Harvey Normans as well as online. The quality of information and approach varied between sales staff. By the time I decided on what I wanted, the woman at HN Coburg North was very good to do the deal with. Matched best quotes. Good delivery arrangements too.

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Product PurchasedDishwasher
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Questions & Answers

Lyn .S
Lyn .Sasked
1 answer
Garry Watkins
Garry Watkins

I don't know if "horrible Norman" does bpay but I just wouldn't even shop with them. An extremely unethical business!

Simran G.
Simran G.asked
Retail Stores - Electronics

I lost my product receipt how can i obtain receipt again online...?

1 answer
andrew
andrew

Ask harvey norman

Troy
Troyasked
Retail Stores - Electronics

Do you do pick up now pay later for tv's for how long?

1 answer
Fired Up
Fired Up

This is not the HN website.
Suggest you contact them directly.

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Get an answer from our members and Harvey Norman representatives

Harvey Norman Retail Stores - Electronics

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