1 photo
Harvey Norman Retail Stores - Electronics

Harvey Norman Retail Stores - Electronics

2.3 from 1,600 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Harvey Norman

Reviews

  • Product Quality
    3.7 (7)
  • Return Claim MadeYes · No (7)
  • Warranty Claim MadeYes · No (7)
  • Customer Service
    3.4 (7)
Previous
Clear all
Next

How to experience buying something without getting any help to choose the right one

published

I walked into Harvey Norman expecting a salesperson to come over and enquire to my visit but to my surprise first salesperson finished with client I tried to engage his services but he had to answer his mobile second person finished and after I asked her for help she told me she would find someone to help me as she was going to lunch so with such great service I decided to leave the shop

Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKotara
Similar opinion? Write a review on ProductReview.com.au!
Kurt
KurtSydney Surrounds, NSW

Long wait

published

Waited around 15 minutes to be served by someone. Eventually I was assisted and the assistance was fantastic from that point onwards. Friendly and helpful staff. Would definitely go back for any electronic needs.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFyshwick
Product PurchasedASUS ZenBook 15 UX534FTC
Similar opinion? Write a review on ProductReview.com.au!
Paige C.
Paige C.
  • 5 reviews
  • 2 likes

Knowledgeable and friendly staff

published

Staff at the store was approachable ,e and friendly, answered any questions or concerns that I had in relation to recent laptop purchase. Downside was the amount of upwelling that went on until I could take my item to the register. Other than that was great service and great products

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Harold Bish
Harold BishNicholls 2913, ACT

all round good but expensive

published

i love coming here its a great shop, the staff are always good and the range is great but the prices are what kills me. i get confused when prices are 20% others.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFyshwick
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

Find out how Harvey Norman Retail Stores - Electronics compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
TLee
TLeeVictoria
  • 5 reviews
  • 1 like

Went to buy an iphone with cash but couldn't

published

I went to my local harvey norman and asked if i could purchase an iphone with Cash and they said no! i had to be on a plan if i wanted an iphone! this is silly

Product Quality
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationbendigo
Similar opinion? Write a review on ProductReview.com.au!
Sjt85
Sjt85Victoria
  • 3 reviews

So pushy to sell extended warranty even after telling them no 3 times.

published

Had to deal with a salesperson that had no clue about computers, who was extremely pushy in selling a more expensive laptop and also adding an extended warranty. Think we said no thanks about 3 or 4 times before get annoyed with the salesperson.

Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHoppers Crossing
Product PurchasedHp laptop
Similar opinion? Write a review on ProductReview.com.au!
isidore12
isidore12AU
  • 16 reviews
  • 4 likes

Neither good or bad

published

I have been only few times Harvey Norman shops. Like most of physical retailers, they struggle to be competitive. If the price is correct, I see no issue buying from them. But most of time I bought online somewhere else.

Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
Next
See all Harvey Norman reviews

Questions & Answers

Lyn .S
Lyn .Sasked
1 answer
Garry Watkins
Garry Watkins

I don't know if "horrible Norman" does bpay but I just wouldn't even shop with them. An extremely unethical business!

Simran G.
Simran G.asked
Retail Stores - Electronics

I lost my product receipt how can i obtain receipt again online...?

1 answer
andrew
andrew

Ask harvey norman

Troy
Troyasked
Retail Stores - Electronics

Do you do pick up now pay later for tv's for how long?

1 answer
Fired Up
Fired Up

This is not the HN website.
Suggest you contact them directly.

See all Harvey Norman Retail Stores - Electronics questions

Get an answer from our members and Harvey Norman representatives

Harvey Norman Retail Stores - Electronics

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.