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Harvey Norman Retail Stores - Electronics

Harvey Norman Retail Stores - Electronics

2.3 from 1,519 reviews · View Statistics

Reviews

  • Product Quality
    4.4 (17)
  • Return Claim MadeYes (3) · No (14)
  • Warranty Claim MadeYes (3) · No (13)
  • Customer Service
    4.3 (18)
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Reviewer Photos & Videos

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With a bit of trouble came through with my claim.

published

If you have to get an assessment done on a faulty item make sure the person doesn’t put the word “broken” in the assessment as it will be possibly assumed you broke it not that the item is just not functioning.

Product Quality
Customer Service
Roger Salcoodo

Roger SalcoodoSydney, NSW

  • 5 reviews
  • 1 like

city shop is GREAT

published

easy to navigate shop, massive selection, the staff were very friendly, also appreciative of them ensuring social distancing is in place. I will admit a little pricy but good value

Product Quality
Customer Service
Incentivised ReviewNo
Kirby Leeke

Kirby LeekeSouth East Queensland, QLD

Good Salesman

published

Store was well laid out, with plenty of products to sample/review. I went into the store to buy a different product, but the salesman showed me advantages of the alternative I actually did buy.

Product Quality
Customer Service
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abie g.

abie g.Sydney, NSW

Great service customer focused salesperson Tahmi

published

Found the buying experience of laptop computer comfortable and very positive. Having been supplied by laptop by employer, Tahmi was patient, courteous, respectful, commercial and efficient. We bought the Ausus Zenbook and look forward to productive and trouble free use going forward.

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Radhika N.

Radhika N.Greater Melbourne (Metropolitan), VIC

  • 5 reviews

Good stores for variety. Can't beat it.

published

We recently purchased a MacBook pro from the stores in West Melbourne region. Even though we were changing mind often about the product they did not rush and were happy to oblige by going through the product features. When we ultimately exchanged our laptop for a HP Pavilion they were happy to refund the difference in costs. Very happy.

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Related Articles
Previous

Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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Great laptop for great price

published

Great laptop. Staff very helpful and patient. The laptop we purchased was from ASUS and it's light and versatile great for work or school. Repair service for this laptop is also in an accessible location

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Great Laptop for Great Price

published

I'm very happy with the Harvey Norman Osborne Park and the Team, great range of laptops, very knowledgeable staff and matched a cheaper price of another store without any hesitation.

Product Quality
Customer Service
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Campbell

CampbellSouth East Queensland, QLD

ASUS Laptop at Harvey Norman

published

Store had everything we were looking for with lots of options to choose from. The computer guys were knowledgeable to help us find the right product with the specifications we wanted.

Product Quality
Customer Service
Gary JONES

Gary JONES

  • 7 reviews
  • 2 likes

Very Helpful

published

Well set out easy to find what I wanted. Helpful staff as explained the different printers have written more than my usual 2 words.

Incentivised ReviewNo
Electronics & Computing Shops

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rejo g.

rejo g.

  • 2 reviews

Excelent

published

I always but at Harvey and their extra cover looks after u well. all these years they have been good at service. I recently bought a fridge their service have to

Product Quality
Customer Service
Michelle T.

Michelle T.Tasmania

  • 3 reviews
  • 1 like

Great Service

published

Store well laid out which makes it very easy to navigate. The designated staff in each department are knowledgeable and helpful, providing me with different options to make an informed decision.
Products purchased were of excellent quality and no issues at all!

Product Quality
Customer Service

Love it service is quick n they are very genuine group

published

Not a bad word to say about any of them :)they don’t rush you even when it’s closing time they treat u the same way as u arrived until they send ya off

Product Quality
Customer Service
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The reviewer stated that an incentive was offered for this review

Ellie

EllieGreater Melbourne (Inner), VIC

  • 4 reviews
  • 1 like

Good range and they matched best price

published

I bought several kitchen appliances. I looked around at different stores and at different Harvey Normans as well as online. The quality of information and approach varied between sales staff. By the time I decided on what I wanted, the woman at HN Coburg North was very good to do the deal with. Matched best quotes. Good delivery arrangements too.

Product Quality
Customer Service
Penny W

Penny WIllawarra, NSW

  • 10 reviews
  • 2 likes

Happy with the end result, but communications and accuracy was BAD

published
Product Quality
Customer Service
Zeeshan

ZeeshanSydney, NSW

  • 3 reviews

A good Sale item

published

I was looking to buy a Microwave oven. Found a good product on shelve. Using it for 04 months and have not noticed any abnormality .
This brand has layers of process which customers are asked to follow.

Product Quality
Customer Service
Electronics & Computing Shops

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Questions & Answers

Lyn .S

Lyn .Sasked

No answers
Simran G.

Simran G.asked

Retail Stores - Electronics

I lost my product receipt how can i obtain receipt again online...?

1 answer
andrew
andrew

Ask harvey norman

Troy

Troyasked

Retail Stores - Electronics

Do you do pick up now pay later for tv's for how long?

1 answer
Fired Up
Fired Up

This is not the HN website.
Suggest you contact them directly.

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Get an answer from our members and Harvey Norman representatives

Harvey Norman Retail Stores - Electronics

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