Harvey Norman Photo Centre

Harvey Norman Photo Centre

 Verified
Harvey Norman Photo Centre
3.8

581 reviews

PositivevsNegative
70% · 408153 · 26%

Reviews

581 reviews
Michelle Hudson
Michelle HudsonSydney, NSW
 

Stress free photo printing

It was so convenient to be able to choose my photos and upload them at home, then collect in store within hours. It was quick and the quality was great. Show details
Tee
TeeSouth East Queensland, QLD2 posts
 

Terrible website with no prompt support

Website is able to take money but have no order registered. You have to send an email to contact anyone because they aren't part of Harvey norman but a franchise. Not good enough. Show details
Tina E.
Tina E.
 

Quick turnaround, quality product

Happy with quality and speed. Staff was friendly and served me quickly. I didn’t have to wait long before the product I ordered turned up.
I would like to be able to have more control over adjusting the image for the canvas though. Show details
Praz
Praz4 posts
 

Amazing service at castle hill

Great staff and amazing service at castle hill. They were very polite and very knowledgeable.
Highly recommend this store to anyone who is looking to get photos done. On point Show details
Richard
RichardSydney, NSW8 posts
  Verified

Great Photo calendars

I have purchased at least 25 of the 11.5" x 14" calendars every year since 2011. I make the calendars as Christmas presents for my family and friends as they are unique and showcase the wildlife photos I take as a hobby. The prints always come out as I expect them to. I believe your best option is to collect them in-store as the delivery has on two occasions gone awry. On both occasions though, Harvey Norman has reprinted them for me at no charge and managed to get them to me before Christmas. Show details
Rates and Fees
Customer Service
Ella
Ella7 posts
 
Nadira
NadiraSouth East Queensland, QLD2 posts
 

EXCELLENT service!

The assistance from Sara at the Carindale store, was absolutely awesome! She efficiently problem solved for us, all with a smile and we were beyond happy with our canvases, which took less than a day to be printed. Sara is an amazing asset to the store! Thank you Show details
Geoff
Geoff
 

Service and quality

Overall I am fairly happy with the service. I think the quality of the product could be improved, ie clarity of images. Thanks again for the service. Thanks for your support. Show details
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Job Satisfaction
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Product Quality
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Edie
Edie
 

Worst Service Ever!!

I would give 0 stars if I could. Never ever order from Harvey Norman Photo Centre! The order takes forever to be made and they won’t let you cancel or get a refund for your order. The Harvey Norman
Photo Centre Online will try to push responsibility to Harvey Norman in-store and vice versa. This is absolutely unacceptable!!
Smiley
SmileyHunter Region, NSW2 posts
  Verified

Different shade in photos printed by Hervey Norman

I had several photos printed and of them 1 photo was different in that some seem darker. The larger was lighter than the smaller. I want to give the smaller away for Christmas but the colour in larger looks much better.( it is lighter). I pointed this out and was told it was the different settings I used. I took them all at the same time with an iPhone and did not change the settings, I don’t know how. Show details
Rates and Fees
Timeliness
Product Quality
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LInda
LIndaGippsland, VIC2 posts
 

Great Service and Product

Very easy to order and a very quick service. The photos were exactly what I wanted at a great price. I would use the service again as it is so convenient and such a good price. Show details
Sandyk
SandykNorth Queensland, QLD7 posts
 

Someone has listened!

I complained recently regarding the background selection that was offered for creating calendars or photo books as they did not complement the photos. On making the first calendar early November I found nothing had changed, but a few days later when creating a second I was very pleased to see there were now more backgrounds from which to choose! I like to highlight the Birthday dates in each month and found placing a headshot of the person worked well! Order was placed and within a couple of days it was posted as I had requested and received in excellent order at a very reasonable cost! Show details
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Job Satisfaction
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Chris Riley
Chris RileySouth West, WA22 posts
 
Rates and Fees
Tammy T
Tammy T3 posts
 

Perfect gift

I have used Harvey Norman Photo Centre online previously. This time I had 2 large glass prints of my travel photos made up for gifts for a close friend and a family member. I also had 4 small glass prints made up for another family member. The quality is great, images were true to files I uploaded. Easy site to navigate and create on. Timing on delivery was spot on.
Have gifted one already and they loved it, they almost in tears as it was an image they had always admired, it now hangs in pride of place in the main lounge area of their home Show details
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Saint1966
Saint1966Sydney, NSW3 posts
 

Great Quality, FAST & Much cheaper than you can print at home

I ordered 400 photos at around midnight and by 10am they were ready (I collected from the Balgowlah NSW store). Great quality and only 5 cents each (half normal price). If I was to print at home the paper alone would cost 22 cents per photo. Remember when a roll of film cost about $7 and then you took them to the chemist where it cost about another $8.95 to have your roll of just 24 prints developed! Show details
Maggie
MaggieQueensland16 posts
 

Quality photos

I’ve used Harvey Norman photos for many years and have always been happy with the quality. The self service machines are easy to operate and if you’re stuck, just ask for help. The staff are friendly and professional. Quality - at a good price. Show details
Timeliness
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Margaret Brignone
Margaret BrignoneCentral Queensland, QLD4 posts
 

Great service

I have been using the photo lab at the Mackay Harvey Norman for years now.
I have been attended to by various staff members. They have all been excellent with their service.
The only complaint I would have, which is not a real complaint. Is there is not full time staff at the photo section.
A big thank you to the staff there. Show details
Catherine Xin
Catherine XinSydney, NSW2 posts
 

this is perfect

perfect offer from Harvey norman
I used it many times. The Harvey Norman team process the job quick and very cheap.
I would highly recommend my friend and other people to use it.
Carol Stowe
Carol StoweSydney Surrounds, NSW5 posts
 

Photo book

Always go into Harvey Norman store to do my photos (canvas) and books. Program is easy to use, once you've completed one you're an expert. Easy Peasy, give it a go Show details
Leonie Rubens
Leonie RubensNorth-West & West coast, TAS
 

Pleased

Harvey Norman photo centre is the best photo developer I’ve ever used photos are always of the best quality and I have used a lot of different developers, have never been disappointed Thku Show details
Karen
KarenSydney, NSW
 

No options

Sorry I hate the new system,you have taken away so many options,basically I can crop,rotate can't change it to B&W. Very dissapointed with it all and I have been a customer for a very long time. Show details
Cathie R.
Cathie R.South East Queensland, QLD2 posts
 

Your turned my photos into pieces of art for all my visitors to see

Love these metallic prints, orders arrived in less than predicted time and they look awesome. I will be ordering more as the sizes I want come on special. Very easy to order online and collect in store. Show details
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Terry Q.
Terry Q.South East Queensland, QLD8 posts
 

Made my first little photo book

Wanted a small (this-is-your-young-life) photo & text booklet for grand-daughter's finishing high school. In a quiet period, staff member showed me various styles and how to go about it, so I was able to take my time to do it at home. Bit hit and miss at first but finally finished and sent off. It came back in stated time and I collected. Was over the moon with result and finish. Price was quite reasonable for a 'self-publish' coloured booklet. Show details
Product Quality
Alison
Alison
 

Quick affordable photos with a smile

Fast service with a smile.I Ordered in the late afternoon and ready to pick up next morning. Would recommend to anyone needing quick good quality photos at an affordable price . Show details
Connie
Connie
 

NO FUSS !!!

Online ordering a photo was easy with the assistance of a patient and helpful staff member. Photo was ready when specified. Pick was no problem. Highly recommended for a technology challenged shopper!!
Quan N.
Quan N.Sydney, NSW2 posts
  Verified

Excellent Print

So easy doing online Oder and payment fantastic print The quality of my Aluminum photo is beautiful Thanks Harvey Norman The prices is too good when we have discount I will come back Show details
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Ellie
Ellie
 

Memories

I was really happy with the quality of my photos
I did find the uploading was quite painful as at the slightest touch they would disappear overall extremely happy with them Show details
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Neville
Neville
 

Great way to get real pictures

Good online picture selection & edit options. Easy to use & good comms during the process, the value is especially good when they have discounts for some sizes of pictures. Have used the online picture printing a few times Show details
Rates and Fees
Rani
RaniPerth, WA2 posts
 

Easy peasy

It was extremely easy to order and pay online. It took 2 mins to pick up.
I’m about to do it again. The photos are great quality. I’m very happy ! Show details
Delo
DeloAU
 

Disappointed about borders and embellishments

Phone and email customer service was great but I was disappointed that the software has changed to not include borders and embellishments. Until they come back I will not be buying from Harvey Norman Photos.
Customer Service
Truth
Truth
 

Less quality than original site to build photobooks

This new site lacks many features that used to be available when building photobooks. In some respects also not so intuitive to use. Would be easier to view product when compiling if you could click right or left rather than having to bring up long tab of page numbers.
Roslyn J.
Roslyn J.South East Queensland, QLD2 posts
 

Fast and easy

I forgot I needed to print photos for an event and needed them the same day (a few hours later). Had them selected and printed all in an hour! thanks, life-saving! Show details
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Gladys
GladysSouth East Queensland, QLD3 posts
 

So easy ordering family photos on line

Ordered about 300 photos on line to be collected from Harvey Norman store at Maroochydore. Received email updates to advise that the photos were ready for collection. Plus needed to have more printed up from my camera memory card at the store & the lovely service person processed the extra ones in about 20mins. Couldnt ask for much more than that. Great staff & service. Show details
Jimmy
Jimmy
 

Photos

Hi I would like to say that photo centre has friendly and helpful staff and offer a good service, I’m pretty happy with service, good quality pictures and made available fast, thank you Show details
Heather
HeatherSydney, NSW
 

Easy website and good service

I use Harvey Norman to print 8x10 photos. They are good value and good quality.
It took awhile to arrive, but I think that was because Australian Post was having difficulty coping with the huge number of parcels around father's day.
Meryl
MerylSydney Surrounds, NSW3 posts
 

Easy!

My photo enlargement was ready the next day, communication was good via my devices and the pick-up was so easy. I arrived in the carpark and realised the shop was closed due to Covid. I rang the shop number and within minutes the friendly employee came out the front of the shop to deliver my photo. Very happy.
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Rory S.
Rory S.Victoria
 

Quality canvas prints

I'm normally very pleased with the outcome as I have ordered quite a number of canvas prints.
However the last two came with a white border which I did not order, but hang on my walls anyway and are acceptable.
I'd much prefer to go into the Moorabin store rather than online, as the assistant by the name of Cakes gets a perfect score for her assistance and very pleasant helpful personality. Show details
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Steve
SteveSouth East Queensland, QLD6 posts
 

Photobook

Very pleased with the binding and the print quality in the book. The uploading and laying out of the images on the website is straightforward and adding text is easy. Show details
hsole
hsole
 

very prompt service

I ordered through the app to collect at the malaga branch,
The staff were extremely helpful on collection and photo's were printed with in the allocated time frame requested. Great service. Show details
Product Quality
Bambi
BambiGippsland, VIC
 

Harvey Norman photo centre & App great

I’ve always Ordered my prints online with App to pick up next day. Prints always come out perfect am very happy.I would definitely recommend Harvey Norman App for printing photos. Show details
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