Fantastic service, advise and product knowledge.
I have been dealing with Vivek from Harvey Norman O’Connor store for over 3 years during my building planning, designing, costing and construction. Vivek was very honest and professional with his sales from the beginning and I felt very confident with choosing him to deal with for the selection of my wood. He has gone beyond my expectation with his service. He has been patient with my time frame due to construction delays. During measuring and installation he has supervised every stage and taken time out of working hours to visit site. The work...manship and attention to detail by his trades are commendable. I have already and will continue to recommend Vivek and his team to install wood and carpet in anyone’s home. Thank you, 5 stars from me!!!!!
Great service by Rinzan
Rinzan helped us choosing our carpet and timber flooring, he’s very patient and understood our needs and gave us a good deal. He’s an asset for Harvey Norman Osborne Park.
- Harvey Norman Timber Flooring
I can’t believe how gorgeous my flooring has come up
Just wanted to say l had my whole home decked out in hybrid flooring and it is simply amazing it looks like a new home. Thank you to Fahad and Madina from the Thomastown store friendly helpful and just lovely people thank you again
Professional and considerate
Very happy experience with Havery Norman Nunawading. The staff are professional: from enquiring to flooring. During flooring, HN staff keep tracking the progress to make sure the work can done as expected. Recommended!
PS: thank you very much Tom! Your professional and enthusiasm make customer’s life much easier!
Flooring over tiles
From the men in the store to then team that installed the flooring it was seamless. Michael I believe was his name can and gave us a quote and was extremely detailed in different ways to go about it .The team who came to my home were wonderful and very professional. Couldn’t be more happy with the job !
Great service from start to finish.
I dealt with Castle Hill store & have just completed my timber stairs. The manager Hayden is a very genuine guy and gave me a fantastic deal. I received follow up right through the process and there promise of a great installer was spot on. Overall an excellent experience.
Great flooring Great service
The service we received from Harvey Norman Warrawong exceeded all expectations from initial service,quotation and fabulous installation of a high quality product.... strongly recommend this first rate service and product.
Harvey Norman Flooring Cannington
The service at Harvey Norman Flooring Cannington was excellent. Greg Craig really knows how to help a customer select the right product and colour for their home.
The service from start to finish was excellent.
The layers they employ are excellent and get the job done on time and to an excellent quality finish.
I would totally recommend using Harvey Norman Cannington Flooring for any flooring job.
The new Neptune Hybrid flooring has transformed our entrance from a dated tiled area into an awesome updated high-end looking home. Hayden at Castle Hill provided excellent advice to us
We are currently having a new house built and in need of carpet, timber flooring and vinyl plank. Damien and his team at Osborne Park provided an excellent service in advising us of the various products available and advised what products would be the best for our needs and price bracket. Have no hesitation in recommending their services
Does not resemble original flooring colour or quality
We had a perfect grey colour wood flooring installed by Harvey Norman Hobart, but were inundated with water and mud during a flood. The builder organized replacement with exactly same product and colour to be installed by Harvey Norman Cambridge,Tasmania a different business location to The one who installed the original flooring which was perfect
Builders covered the majority floor upon installation with recommended cardboard and sealed joins with heavy duty tape and one smaller area with cloth drop sheet to enable carpenter and painter to...
Our New Top Grain Oak Floor
Yesterday we had installed a beautiful floor in our bedroom and it looks sensational. I am so happy with the process and turn around from Damien (appreciated his honest input) at Osborne Park and their contractors - Joe, Anthony & Jacob. They were very obliging and cleaned up afterwards nicely! Gotta love that! Big thanks boys! We will be back!
Do not use Moore Park for Flooring
Hunted around for a while to find timber flooring for our hallway to match our living area. Went to Harvey Norman and asked many a time "is this timber flooring" was told many times yes. When it came time to lay the flooring, halfway through installation, I am told by the installer " not this is manufactured flooring. I was not happy. The floor also creaks constantly. Will never use or recommend.
Just had hybrid flooring completed by Caringbah store. Have no complaints about the service in store and the staff helped us as much as possible with problems that arose with a fairly complicated job. Would like to praise the sub contractor, David. He went out of his way to make sure the job was as near to what we wanted as possible. He was always willing to speak at any time and source material not normally in his range.
Pathetic customer service from Harvey Norman and Big River arrogance!
Paid $10,000 to get the "best" engineered spotted gum timber floor. We wanted the floor to have the look and feel of real solid timber and found that in 'Big River New Generation' Spotted Gum. The floors looked absolutely fantastic and the installer did an excellent job. HOWEVER, after about 12 months linear bubbles started to appear everywhere, it started to look like skin pealing when you have been in the sun for too long. The Harvey Norman flooring Proprietor from Balgowlah came to have a look and agreed it is not acceptable and will get...Big River to repair under warranty. We were very clear that we do not want the whole floor resurfaced and they agreed that will not be done. They did the repairs whilst I was overseas. On my return I found a disgusting looking floor, they have resurfaced the whole floor with a "plastic" feeling coating and trapped dirt, hair, etc everywhere. The floor now looks dull and looks and feel like plastic, there are scuff marks, blemishes and trapped dirt everywhere, it looks absolutely disgusting and far worst that the problem they were supposed to fix! The HN Proprietor agreed and brought the BR MD to come and see. Then the whole situation changed, the BR MD treated us like garbage and stated he did us a "favour" to resurface the floor as the warranty does not cover it! According to him the peeling is normal and acceptable! We now have a $10k floor which we do not want and both HN and BR ignores us. The HN Proprietor executed a repair job we did no want or ask for, he did not do what we requested and now ignores us.
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