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Harvey Norman Vinyl Flooring

Harvey Norman Vinyl Flooring

3.5 from 13 reviews · View Statistics
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Listing monitored by Harvey Norman The Flooring Specialist

Reviews

3.5
13 reviews
5
(8)
4
(0)
3
(0)
2
(1)
1
(4)
  • Job Satisfaction
    3.4 (10)
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Reviewer Photos & Videos

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Consumer
ConsumerGreater Melbourne (Outer), VIC
  • 2 reviews

No after sales service

published

We had vinyl flooring laid in our kitchen in December 2020 through Harvey Norman Chadstone. The flooring was bubbling soon after it was laid and we can’t get it repaired. The flooring section of the Chadstone store has now closed and no one in Harvey Norman will take responsibility for this warranty repair. Staff contacted are pleasant but ineffective.

Job Satisfaction
Incentivised Review No
Floor Types PurchasedVinyl
jacintalindsay
jacintalindsaySouth East Queensland, QLD
  • 4 reviews
  • 6 likes

Great Service

published

I wanted to look at vinyl flooring as I knew little about the product. I needed to replace the flooring in our bedroom. The Salesman was very helpful, educating me about the differences in the products and how to lay them and that I would need to add 5-10% extra for cutting waste. They had a few choices on sale. After discussing the options with my husband, I was able to order the flooring over the phone the following morning and arrange for pickup from their warehouse. I am definitely someone who needs to see the product in a showroom so that I can make an informed decision. I appreciate that they often have flooring on sale, especially if it is a small quantity, it is often reduced in price.

Incentivised Review No
Floor Types PurchasedVinyl
Andrew
AndrewGreater Melbourne (Metropolitan), VIC

Everything fantastic from Sales through to installation!

published

The Sales Rep at Harvey Norman Nunawading was outstanding - so knowledgeable and patient.

The installers were on time and completed the job promptly and without incident.

Can’t recommend the Godfrey Hirst Hybrid Flooring Flooring product enough either - simply bulletproof!!

Job Satisfaction
Incentivised Review No
Floor Types PurchasedVinyl
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Shirley Harrison
Shirley HarrisonGreater Melbourne (Outer), VIC

Vinyl flooring problem fixed finally

published
Incentivised Review No
Floor Types PurchasedVinyl
Rubyrose
RubyroseGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

Vinyl planks

published

I had attempted other quotes but was not satisfied with service or quote.
I contacted HN Nunawading Victoria, for a quote on my floors. Tom replied and phoned me on a Sunday and came out the very next day. I got the installers through HN as well and am extremely happy with my new beautiful floors and installation qualityz Highly recommended, now to get my carpet areas done!! I dealt with Tom only who replied quickly to any enquires and called me a few hours after job completion to see that I was happy with everything which is great follow up with customers.

Job Satisfaction
Incentivised Review No
Floor Types PurchasedVinyl
Corio
CorioSouthwest, VIC
  • 2 reviews

Do not believe them

published

I had hybrid flooring eg Neptune essentials laid in my kitchen . My complaint is instead of installing quad or scoatia around the room they put window beading ? When i enquired about this they said it comes with this flooring and that quad or scoatia does not have a code for this product to choose for this floor like laminate. So i called the installer he told me all new homes from metricom have this beading. Waurn pond Geelong is the store. who put window beading on the house floor what the???

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Job Satisfaction
Incentivised Review No
Floor Types PurchasedVinyl
Harvey Norman The Flooring Specialist
Harvey Norman Flooring THarvey Norman The Flooring Specialist
Jacque
JacquePerth, WA
  • 2 reviews

Excellent service

published

Having had previously dealing with Harvey Norman O’Connor before I went back to Elter who gave outstanding service once again all the staff looked after me with both carpet and vinyl planks I would recommend to everyone to go to this store

Job Satisfaction
Incentivised Review No
Kate L
Kate LPerth, WA

Brilliant Service & Great Product

published

I decided on the Flooring Team at HN Osborne Park after spending over a month researching vinyl timber planks & visiting flooring stores. Blake was my main contact & was really helpful & responsive to any queries - I didn't have to keep trying to chase up information due to lack of replies. During the initial deciding stage I spoke to several other staff members if Blake was unavailable & they were all really helpful as well. When I made my product decision I felt very comfortable with knowing I'd made the right choice & not pressured to buy something more expensive but less suitable. Rick & his team of installers did a great job on the installation & were both professional & friendly in all contact. The end result looks amazing!

Job Satisfaction
Incentivised Review No

Poor laying, no follow through with promises

published

Started as good service, after laying, I was not happy with a few areas, but they said give it time to settle, still not happy, lifting in places and poor edges. Rang twice, manager came after the second call to inspect, said would get the layer out, that was last November. Went to store to complain, will follow up they said, now it’s nearly June. Will never recommend to anyone.

Job Satisfaction
Incentivised Review No
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Karen louise Hinds
Karen louise HindsMidway Point Tas 7171
  • 26 reviews
  • 7 likes

Buyer beware

published

The slightly backed vinyl floor covering does not perform well in hot or variable temperatures. Confirmed by family in Queensland and in Tasmania. Pretty much ruled put everywhere in the country.

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Margaret Page
Margaret PageSydney, NSW
  • 2 reviews

Never ever buy novacore

published
Job Satisfaction
Incentivised Review No
Tien
TienSydney, NSW

Wonderful experience from start to finish.

published
Job Satisfaction
Incentivised Review No

Easy to install Vinyl flooring from HN Malaga

published
Incentivised Review No
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Questions & Answers

wayne
wayneasked
Harvey Norman Vinyl Flooring

Hi,
I'm looking to purchase 200m2 of the Isocore Hybrid vinyl planks for my home. Can anyone give me any feedback on this product. Good , bad or otherwise .

No answers
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