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It has been a continuous nightmare choosing Harvey Norman flooring and their Novocore product
Underquoted by HN only to be bullied by dodgy installers ($5000 extra) to pay more to install Novocore flooring after original floor was taken up. After several attempts we still have joins separating and looks horrible. Have been loyal customers to HN but cannot even step into their stores now. Customer support non existent
Not flooring experts at HN Aspley QLD
Not Flooring Experts at HN Aspley QLD...
Just bought hybrid flooring in November and had the HN sales person tell me that it was for putting over tiles. It was quite expensive so assumed that was true.
When I had my measure home visit, I had a different person do a few quick tests and said the floor ‘might’ need a ‘little’ prep in some areas, but seemed good enough for this flooring. I was never told the prep would be an extra cost or if absolutely required.
The installer came (really nice guys) and explained that almost all tiled rooms are never flat, and showed parts of my tiles that would cause issues.
The installer recommended ripping up all my tiles or prepping all the tiles with a compound.
Questions & Answers
Hello i got neptune essential flooring laid and the quad or beading they put around the floor is pine timber that you put for windows outdoor ,not for floors it looks cheap and nasty
Godfrey hurst hybrid XL flooring, can anyone share their opinion on the wear and tear on these pls?
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