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HCF Travel Insurance

HCF Travel Insurance

Comprehensive, Essentials, Domestic, etc...
2.0 from 5 reviews · View Statistics

Reviews

2.0

5 reviews
4
(0)
3
(0)
  • Claim Resolution Time
    • 2-4 weeks (1)
  • Claim ApprovedYes (0) · No (1)
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Angela H

Angela HGreater Melbourne (Inner), VIC

  • 3 reviews

My flight booking was cancelled. HCF Won’t pay difference for new fares. Lots of loop holes. Don’t buy it.

published

2 1/2 weeks to call and let me know they wouldn’t pay. I always travel with insurance but I won’t use HCF (Allianz) again. too many exclusions that shouldn’t be exclusions

Incentivised ReviewNo
Claim MadeYes
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1 comment
HCF
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wooliesmobilesucks

wooliesmobilesucks

  • 4 reviews
  • 7 likes

Too good to be true

published

I got an international travel insurance quote on my phone and was surprised to find the extremely reasonable cost - until I realised nowhere had I been asked for any pre-existing conditions. Would have been interesting to see what would have happened if I had tried to claim against it. I bet they would have thrown any claim out.

Insurance claim madeNo
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Website quote form doesn't work

published

I tried reporting problem through complaints form. Complaints form also doesn't work.

Health insurance quote forms work no trouble.
Am annoyed because Im an hcf member and theres meant to be a 20% discount.

Im going directly to qbe insurance instead

Insurance claim madeNo
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Happyoverfifty

HappyoverfiftySydney

  • 3 reviews
  • 4 likes

Great Experience With HCF Travel Insurance

published

My husband fell and had 15 stitches whilst in the USA. With the HCF travel insurance we were covered for all expenses which were easy to claim when we came home. Would totally recommend HCF. I think they can be a little more expensive than other travel insurance quotes but after our experience I wouldn't use anyone else.

Insurance claim madeYes
1 comment
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Web site doesn't work

published

I got quoted a good price but the application form doesn't fit on the screen, there is no scroll bar, no resize option, and the arrow keys don't work. So that's the end of it.

I have Windows 7, latest IE, etc. Other web sites work fine. It's just a poor web site.
Cheap
Web site doesn't work

Insurance claim madeNo
3 comments
OZFox40
OZFox40

IE is buggy, so it's likely to be a browser issue; try that site using Firefox or Chrome browsers, see if that helps.

HCF
HCF T.HCF

Hi A168, thanks for bringing this to our attention. The application form is actually on the QBE website as HCF travel insurance is issued by QBE. We have forwarded your comments on to them to resolve. Cheers, Dani

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Questions & Answers

Keith

Keithasked

Travel Insurance

I am planning a cruise in JUly 2021 in Australian waters off WA & NT. Does the complimentry silver travel insurance cover me for travel in Australia?

1 answer
Angela H
Angela H

Can’t answer as I don’t know. I dropped HCF travel insurance because my flight booking was cancelled by the airline and I wasn’t informed and lost the flight. Wasn’t covered and it cost me a fortune to rebuy flights on the spot. HCF hung up, was on hold and was of no help at all. The service was dreadful when I needed them most

Derek L.

Derek L.asked

Travel Insurance

I'm a member of HCF health insurance, can I get a members discount for travel insurance ?

1 answer
Angela H
Angela H

The discount is the reason I took this travel insurance. Problem is it is not comprehensive and has holes. Check every element or just check star rating of other policies and get that. I will never get HCF again

Juan

Juanasked

Travel Insurance

A relative is coming to Australia from Chile with a working holiday visa and my question is : Can he apply for any type of heath insurance , cost and level of cover? I am a member of HCF for the last 20 years

No answers
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HCF Travel Insurance

Details

Compare all 5 HCF Travel Insurance
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
Other Insurance Types Offered Health and PetHealth and PetHealth and PetHealth and Pet
UnderwriterAllianzAllianzAllianzAllianz
Maximum Age Covered 101 years old74 years old101 years old74 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedNot IncludedUnlimited
Accidental Death$25,000Not Included$25,000$25,000
Emergency Dental$1,000$1,000Not Included$1,000
Pregnancy (max weeks) 23 weeks23 weeks23 weeks23 weeks
Resumption of Journey $3,000$3,000$3,000$3,000
Hospital Cash Allowance$5,000Not IncludedNot Included$5,000
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedNot IncludedUnlimited
Loss of Income$10,400Not IncludedNot Included$10,400
Permanent Disability$25,000Not IncludedNot Included$25,000
Luggage & Personal Effects
Theft of Cash $250Not Included$250$250
Delayed Luggage $500$250$500$500
Credit Card Fraud$5,000Not IncludedNot Included$5,000
Travel Documents / Passport $5,000Not IncludedNot Included$5,000
Maximum Single Item Limit $3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)
Luggage & Personal Effects $10,000$3,000$10,000$10,000
Ancillary
Personal Liability $2,500,000$2,500,000$2,500,000$2,500,000
Rental Vehicle Excess $3,000$3,000$3,000$3,000
Motorbike / Moped Coverage Included up to 250ccIncluded up to 250ccIncluded up to 250ccIncluded up to 250cc
Domestic Pet Care $500Not IncludedNot Included$500
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseOptional ExtraNot IncludedOptional ExtraOptional Extra
Adventure Optional ExtraNot IncludedOptional ExtraOptional Extra
Snow / SkiOptional ExtraNot IncludedOptional ExtraOptional Extra
Compare all 5 HCF Travel Insurance

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