My flight booking was cancelled. HCF Won’t pay difference for new fares. Lots of loop holes. Don’t buy it.
2 1/2 weeks to call and let me know they wouldn’t pay. I always travel with insurance but I won’t use HCF (Allianz) again. too many exclusions that shouldn’t be exclusions
Too good to be true
I got an international travel insurance quote on my phone and was surprised to find the extremely reasonable cost - until I realised nowhere had I been asked for any pre-existing conditions. Would have been interesting to see what would have happened if I had tried to claim against it. I bet they would have thrown any claim out.
Website quote form doesn't work
I tried reporting problem through complaints form. Complaints form also doesn't work.
Health insurance quote forms work no trouble.
Am annoyed because Im an hcf member and theres meant to be a 20% discount.
Im going directly to qbe insurance instead
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Great Experience With HCF Travel Insurance
My husband fell and had 15 stitches whilst in the USA. With the HCF travel insurance we were covered for all expenses which were easy to claim when we came home. Would totally recommend HCF. I think they can be a little more expensive than other travel insurance quotes but after our experience I wouldn't use anyone else.
Web site doesn't work
I got quoted a good price but the application form doesn't fit on the screen, there is no scroll bar, no resize option, and the arrow keys don't work. So that's the end of it.
I have Windows 7, latest IE, etc. Other web sites work fine. It's just a poor web site.
Web site doesn't work
Questions & Answers
I am planning a cruise in JUly 2021 in Australian waters off WA & NT. Does the complimentry silver travel insurance cover me for travel in Australia?
Can’t answer as I don’t know. I dropped HCF travel insurance because my flight booking was cancelled by the airline and I wasn’t informed and lost the flight. Wasn’t covered and it cost me a fortune to rebuy flights on the spot. HCF hung up, was on hold and was of no help at all. The service was dreadful when I needed them most
I'm a member of HCF health insurance, can I get a members discount for travel insurance ?
A relative is coming to Australia from Chile with a working holiday visa and my question is : Can he apply for any type of heath insurance , cost and level of cover? I am a member of HCF for the last 20 years
|Category||Travel Insurance||Travel Insurance||Travel Insurance||Travel Insurance|
|Other Insurance Types Offered||Health and Pet||Health and Pet||Health and Pet||Health and Pet|
|Maximum Age Covered||101 years old||74 years old||101 years old||74 years old|
|Overseas Emergency Assistance||Unlimited||Unlimited||Not Included||Unlimited|
|Accidental Death||$25,000||Not Included||$25,000||$25,000|
|Emergency Dental||$1,000||$1,000||Not Included||$1,000|
|Pregnancy (max weeks)||23 weeks||23 weeks||23 weeks||23 weeks|
|Resumption of Journey||$3,000||$3,000||$3,000||$3,000|
|Hospital Cash Allowance||$5,000||Not Included||Not Included||$5,000|
|Overseas Emergency Medical & Hospital Expenses||Unlimited||Unlimited||Not Included||Unlimited|
|Loss of Income||$10,400||Not Included||Not Included||$10,400|
|Permanent Disability||$25,000||Not Included||Not Included||$25,000|
|Luggage & Personal Effects|
|Theft of Cash||$250||Not Included||$250||$250|
|Credit Card Fraud||$5,000||Not Included||Not Included||$5,000|
|Travel Documents / Passport||$5,000||Not Included||Not Included||$5,000|
|Maximum Single Item Limit||$3,000 (Laptops or Cameras)||$3,000 (Laptops or Cameras)||$3,000 (Laptops or Cameras)||$3,000 (Laptops or Cameras)|
|Luggage & Personal Effects||$10,000||$3,000||$10,000||$10,000|
|Rental Vehicle Excess||$3,000||$3,000||$3,000||$3,000|
|Motorbike / Moped Coverage||Included up to 250cc||Included up to 250cc||Included up to 250cc||Included up to 250cc|
|Domestic Pet Care||$500||Not Included||Not Included||$500|
|Special Activities Packages|
|Cruise||Optional Extra||Not Included||Optional Extra||Optional Extra|
|Adventure||Optional Extra||Not Included||Optional Extra||Optional Extra|
|Snow / Ski||Optional Extra||Not Included||Optional Extra||Optional Extra|
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