Taking orders for product that is not and probably never be available
Ordered a particular perfume which was said to be in stock. Order confirmed and nothing arrived. They then said that they had said they sent an email saying that stock had run out, the same stock they said they had for sale. Could not say when new stock would arrive. No way to run a business. I asked for a refund and got it. This is no way to run a business, selling stock that they do not have and in my view cannot get, as it has been discontinued by manufacturer. I think that authorities should investigate this company.
Initially I was thrilled to find an Australian stockist that had a discontinued fragrance available; however, that was short-lived after reading all the negative reviews here, which got me worried that I'd also been scammed!
I waited for 3 days after placing my order to contact them and find out why it had not been posted (supposedly all orders placed after 10:00am are dispatched the next day). Firstly they told me they'd contact their dispatch team, then it took another 3 days before I received a reply telling me my ord...er was due to go out that day, but their supplier had "just" told them they were out of stock and didn't know when it would become available. They're liars - it's that simple. Look carefully at the wording for all the "positive" reviews - the language/grammar is almost identical. No doubt written by the company in an effort to self-promote and counteract all the negative reviews! Email is the only form of communication, and despite having all the social media icons on their website, they are not on any of those platforms either. Don't be fooled ... this is not a legitimate business.
As the other reviews said - item not in stock. Offered me a refund. 3 weeks later, still no product or refund. Asked me for my bank details to refund me. Told them they should already have it. don’t trust them. Another dodgy online order.
All the good reviews on this website must be written by the owner
Bought a perfume without looking at any reviews. Was waiting to receive the order within 2-7 business days as advertised on the website.
Got an email 5 days later saying it was out of stock even though on their website it is still listed as "in stock". They offered an unknown wait time, or refund. Looks the same as every other purchaser here. SCAM. They need to take He smells She smells Perfumes website DOWN.
All the good reviews on this website look like they were written by the same person, similar writing style and vague. Wouldn't be surprised if they were written by the scam owner.
Save your money and purchase elsewhere. FLAG THE WEBSITE. SCAM. SCAM. TAKE THIS PERFUME WEBSITE DOWN.
Never again will I purchase from this company
Same as all
The other reviews, not in stock then late, then they didn’t reply back, i had to send around 7 emails demanding a refund or I would take it further and finally a refund.
3 months later.
Scam, scam, scam!
Ordered perfume, got email saying it was out of stock, asked for refund and disputed with PayPal. Next day my credit card was attacked and several fraudulent transactions were attempted. Stay away from this site!!!
Like many other customers I was DECEIVED. Received this response after my order was placed from [name removed]. "We were supposed to get the stock from the supplier yesterday. However, the supplier informed us, due to some reason, there will be a delay in restocking (3-4 weeks)."
Asked for a refund. They stated they would process it. Never received refund.
Avoid at all costs.
Do not buy
Purchased a perfume which few days later I been told it’s not in stock . Still no news on my refund and not getting any reply from them either .
Scam, dont buy from this site
Bought perfume back on 6th may. Its now more than 3 months later, still no refuned or product. Like all the other posts say. Product out of stock will be in shortly. Never arrived
Ask for refund and yet not process
I ordered a few different perfumes worth 500+.. was on 11 Jun. Then apparently they sent email said that some ordered out of stock. However waiting until 11 Jul and still no delivery. Then I asked for refund, and yet til now 7 August has not received the refund and no reply email from them yet... will never deal with them anymore. Better of buying from strawberrynet for perfume even though they base on HK. A lot faster service and delivery.
Something very fishy about this merchant
From my actual experience with this merchant and the similar comments from other purchasers online .. Be wary! ..
They advertise hard to find fragrances as in stock, then once you've paid say "we were supposed to dispatch today, however the supplier, for some reason, has informed them of a 3-4 week delay in restocking" ..
Exact same excuses given to me as everyone else after I made payment. 'Out Of Stock', 'Need to wait 3-4 weeks to be restocked', 'Refund promised', 'Bank account details requested to deposit refund' .. (Their request ...for private Bank Account details to process a refund outside of PayPal, is very peculiar) Still no sign of the promised refund. 1st time I've ever been annoyed enough to lodge a dispute with PayPal (or to write a review for that matter)
Don't buy from this company.
I put in my order and the money was processed immediately, then within a week I received my 1st email to say that the perfume was not in stock and a 3 - 4 week wait was requested, of which I had no issue. Then the 4 weeks was up and I contacted the "company" to request information on my purchase and was told it had been pushed back again. This was enough to trigger my spidey-senses that something was amiss. I immediately asked for a refund and stood my ground, stating that the company was behaving in a fraudulen...t manner and demanding my money. The emails went back and forward a few times, with the "company" attempting to deflect my request. Within 9 days or so the refund (through Paypal) had been agreed to by the company and the payment processed. Yes I got my money back. NO I would never do business with them again. Save yourselves the hassle and go to a reputable e-business, this "company" is not worth your time.
SCAM HESMELLS SHE SMELLS
This site is a scam and I have referred it to ACCC. Like others have noted this "company" takes your money then say they are out of stock. When you ask for a refund they say 'Thank you I am asking the Accounts Dept to send your money back to you but it will take a few days". I 'purchased and paid for the products in June 18 and have had no refund from them as of 3 August. Don't get caught as I did! Don't send your bank details either!
SCAM! LIARS! WORST CUSTOMER SERVICE!
The worst perfume website on the web!!! Lies after lies!!! Perfumes NEVER in stock! The worst customer service I’ve seen! They never reply back to you! If I could give them 0 stars, I would! STAY AWAY!!!
Buyer be aware, this business is a scam, which operates from a house address. After looking for a perfume that is out of stock I came across this page that promised to have it and at a great price. How wrong was I !!
I placed my order one month ago and no perfume was received no emails were answered. It was only when I raised a dispute with PayPal I got a response from the owner, telling me lies that it had come back to her because the package was broken. Really who is that silly to believe that.
Is this site a scam
Just like the other reviews my order was out of stock and my refund might take some time. Time passes and no refund. I emailed again and was asked for my bank details!!!!
DO NOT USE THIS SITE
Made purchase waited a week nothing emailed them they said they have to restock it will be 3-4 weeks OK no problem i will wait... 6 weeks later email them their supplier needs to restock now another 3-4 weeks what a bloody joke its a scam site everyone gets the same restock run around don't waste your time or money.
Should Have Known Better
I have just placed an order for perfume and was initially excited. I chose the site because it was Australian and had a base in NSW.
However it would seem that the item I ordered is not available at all, and I may not get a refund any time soon according to several other customers.
I notice now two very happy customers both from Sydney so happy with their delivery of the perfume and leaving wonderful reviews on this site, well ladies congratulations on your successful transactions, I hope everyone else gets theirs too.
So lets wait and...see. I will be the first person to shout out hoorah and offer glowing reviews for the supplier, if I actually do receive my ordered product or the refund which I have asked for. For those of you doing the smart thing and reading reviews first before purchasing, it is worth noting that there is no credit card payment option, which is a red flag and no phone number for contact. You know the old saying , if it looks like a duck and quacks like a duck, then it is most likely a duck!!
Still waiting :/
Bought 2 bottles of yvress was told it on back order, been waiting months paid $150 still nothing will be claiming it through legal action if it’s not refunded soon. Consumer rights act.
June 21st 2019 Update: Taking legal action under the consumer rights act for fraud.
I ordered 2 bottle of perfume which apparently after I Paid my $143.89 was told out of stock that was 1yr ago. Taking legal action for fraud under the consumer rights act.
Trying to get my money back to they said was out of stock but i still see item saying in stock sent many emails asking for refund but not received yet been i think it's a fake site looked into it says site from USA very fishy buyers beware.
Sells items not stocked, been waiting 6 months
When i purchased jazz cologne it was listed in stock. Took ages ti eventually be told it was out of stock. Was happy to wait but its now been 6 months since i paid and they still have it on back order sale on their website and they don't contact me
Scam Website - Don’t waste your time
This is a dodgy company, scam artists! They took my money then when immediately said the shipment had been broken in transit. I demanded a refund which I received, however now I receive at least 50 spam emails a day. The company has obviously shared all my personal information. If you have a good look at the website there are many spelling errors, no way to contact other than an email, and they are not on social media where people can vent their frustration and warn others. Beware - if the deal sounds too good to be true it usually is. Don’t waste your time!!!
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