Didn’t work and endless hurdles with no refund
Phone didn’t work on arrival. When I asked for refund there were numerous questions and emails then they refused then said they had mixed me up with another customer then I returned phone with no acknowledgment of receipt or refund. The phone was needed urgently for my elderly mother and I had to buy another. Issue has been going in since July 2019
Nonexistent after sales service
I bought a phone for my elderly, hard-of-hearing mother thinking it would be a great purchase based on reviews i saw for earlier models, the description on the site, the fact it was a flip phone and had a cradle.
The phone did have good features: it's small, convenient to hold, the cradle is great, and so on. The ring tone is also loud: we actually had to turn it down.
But in the key area where you need it to work - being loud and clear enough for phone conversations - it falls down. My normal phone is louder and clearer than the muted, muffl...ed sound you can get on this at top volume. This is from a company called Hear For Less ie their whole purpose is to provide devices that help people with poor hearing, The phone my mother received was not only worse than my normal phone in terms of listening volume, it was worse than her existing phone.
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