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Hello Molly

Hello Molly

4.4 from 511 reviews · View Statistics
Listing monitored by Hello Molly

Reviews

4.4
11 reviews
5
(7)
4
(3)
3
(0)
2
(0)
1
(1)
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Excellent Support Service

published

Great service provided by the Hello Molly team. I bought a dress that arrived within a day or two. Unfortunately I had to return it as it didn't fit. I contacted the support team who were very helpful in ensuring I received my store credit! Thank you guys!

Product Quality
Shipping
Incentivised Review No
Sizing Slightly large
Hello Molly
Hello M.Hello Molly

Hi Aoife, thanks for your great review! Glad to hear your order and return were a smooth process! Looking forward to having you shop with us again soon :) x

Speedy service

published

Frankie was a great help with issuing a refund due to faulty product. Handled swiftly Despite being an online store!
As this was a concern of mine when purchasing online.

Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Hello Molly
Hello M.Hello Molly

Hi Heidi! So sorry to hear that you received a faulty item but so glad that Frankie was able to resolve this for you :) xo

Jade
JadePerth, WA

Amazing customer service

published

Although the dress I ordered was too big and I had to return the customer service was great. The staff member Frankie was very polite and immediately took action to deliver a refund for my dress. Very quick reply and lovely interaction.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Thanks for the fantastic review, Jade! So glad to hear about your great experience x

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Madelaine
Madelaine
  • 2 reviews

Customer service - Ula

published

Ula from Hello Molly was amazing! So accommodating and Im very much appreciated for it. She went above and beyond and her friendly service does not go unnoticed, my emails were all responded to within hours or a day! So quick! Customer service and friendliness like this is what every company should be!

Shipping
Incentivised Review No
Return Claim MadeYes
Sizing Very large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Hi Madelaine, thanks for the amazing review! We're so glad to hear about your great experience with Ula :) x

Vanessa Da Ros
Vanessa Da RosGreater Melbourne (Outer), VIC

Fantastic Customer Service from Gwen

published

I had issues with my login account for Hello Molly & sent through an email to Customer Service.
I got a response back from Gwen & with her patience and effort with back and forth emails she resolved the issue & got my login details sorted and I was then able to login. Fantastic Customer Service, always responded promptly and went above and beyond to help, which was much appreciated.
Regards Vanessa

Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Thanks so much for your sweet review Vanessa! So glad to hear how helpful Gwen was :) xo

Shaniece R.
Shaniece R.South East Queensland, QLD
  • 2 reviews
  • 2 likes
  • Verified

Wrote a review but they deleted it to save face

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
Hello Molly
Hello M.Hello Molly

Love em

published

Fantastic all round! The online store is gorgeous and products that arrived are packaged well and amazing quality. Package arrived well within the expected frame of delivery which was lovely!

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Thanks so much for sharing your review lovely! :D We're excited you loved your overall experience when shopping on Hello Molly. It means the world to us! Can't wait to have you shop with us again soon! xo

Emily M
Emily MGreater Melbourne (Metropolitan), VIC

this store is perfect

published

the quality and the fit is amazing and for the price tag you get your money worth. the shippng took less then 48 hours which is really reassuring if you have a time crunch in which to get clothes for what every event

Product Quality
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Thanks a tonne for your lovely review Emily! :) So pleased to hear you are happy with the quality, shipping and price we offer! If you ever need assistance before placing an order, feel free to contact us via info@hellomolly.com xo

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great product

published

I purchased some nice jeans earlier in the year it was easy to find what I was looking for but I wasn’t sure how the jeans would look on me as I do not have the same body type as the models but overall the jeans are really nice

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Hi Tash, Thanks for sharing your review! :) We're glad to hear the jeans worked out for you! If you ever need assistance before placing an order, feel free to contact us via info@hellomolly.com xo

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Veronica
VeronicaAU
  • 4 reviews
  • 7 likes

One of my favourites!

published

The site is well designed with categorising layouts to locate what you are looking for with ease. Within these categories you are able to "Filter" for your size and choice of colours, etc. to further simplify your search for the perfect outfit!

Hello Molly aims to please by constantly releasing new clothing products of the latest trend that would suit anyone!

So far all my Hello Molly dresses I have received have been exceptional quality for the price I paid. They are well-made, well-designed, and flatter my body shape.

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Favourite party dress!

published

Store website was quite easy to navigate, nothing was difficult at all!
There's so many choice of clothing items I couldn't choose! i'm very satisfied
quality is amazing as always, love their dresses especially!

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Hi Michelle, Thanks for your amazing review! :D It's made our day knowing you love Hello Molly's website and range! If you ever need assistance choosing the perfect outfit for an event, please feel free to contact us via info@hellomolly.com ! xo

Questions & Answers

Mjd44
Mjd44asked

Hi! I was wondering when will the Drinks on Midi pistachio dress be back in stock? I’m trying to get it ASAP!!!

1 answer
Hello Molly
Hello M.Hello Molly

Hey Lovely, We plan to bring this one back around the end of August. Make sure to sign up for a restock in your size to be notified :) xo

MelG
MelGasked

Hi there, I'm wondering when the STARTED WITH A KISS MIDI DRESS ORANGE in a small size will be restocked? Thanks.

1 answer
Hello Molly
Hello M.Hello Molly

Hey Lovely, We plan to bring this one back around the end of August! Make sure to sign up for a restock in your size to be notified :) xo

Bria
Bria asked

Hi! Wondering when the Augustine Pleated Detail Cut-Out Waist Dress Beige in a Small will be restocking? Would love this dress for August 15th

1 answer
Hello Molly
Hello M.Hello Molly

Hey Lovely, please email info@hellomolly.com and let them know which dress you are referring to! xo

See all Hello Molly questions

Get an answer from our members and Hello Molly representatives

Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
Visit official website

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