Excellent Support Service
Great service provided by the Hello Molly team. I bought a dress that arrived within a day or two. Unfortunately I had to return it as it didn't fit. I contacted the support team who were very helpful in ensuring I received my store credit! Thank you guys!
Frankie was a great help with issuing a refund due to faulty product. Handled swiftly Despite being an online store!
As this was a concern of mine when purchasing online.
Amazing customer service
Although the dress I ordered was too big and I had to return the customer service was great. The staff member Frankie was very polite and immediately took action to deliver a refund for my dress. Very quick reply and lovely interaction.
Customer service - Ula
Ula from Hello Molly was amazing! So accommodating and Im very much appreciated for it. She went above and beyond and her friendly service does not go unnoticed, my emails were all responded to within hours or a day! So quick! Customer service and friendliness like this is what every company should be!
Fantastic Customer Service from Gwen
I had issues with my login account for Hello Molly & sent through an email to Customer Service.
I got a response back from Gwen & with her patience and effort with back and forth emails she resolved the issue & got my login details sorted and I was then able to login. Fantastic Customer Service, always responded promptly and went above and beyond to help, which was much appreciated.
Wrote a review but they deleted it to save face
Ordered a dress (“ST LUCIA MIDI DRESS MUSTARD”) and a Star hair clip. I was pretty let down by the quality of both the items, I got these for an event and wasn’t able to wear them and it left me very out of pocket. I am a full time uni student so I don’t really have much money but I thought If I got a nice dress that I can wear to nice events on Afterpay it should be fine, unfortunately the quality and fit was a bit of a let down. The star hair clip doesn’t have any teeth and is pretty cheaply made it doesn’t sit in your hair and just slides do...wn even though my hair is curly (I know slipping hair clips is more common on straight silky hair). The dress fits really oldly even though I’m similar in size to the model and the print was a lot fuller than I thought, I spilt some water on it and the colour came out so now I can’t return it and I can’t ever wash it because the colour will all run off. Just really upset about having to pay $77 for two items I can’t return or ever use. They also got rid of my review so it doesn’t seem like they really want to help me at all.
Fantastic all round! The online store is gorgeous and products that arrived are packaged well and amazing quality. Package arrived well within the expected frame of delivery which was lovely!
this store is perfect
the quality and the fit is amazing and for the price tag you get your money worth. the shippng took less then 48 hours which is really reassuring if you have a time crunch in which to get clothes for what every event
I purchased some nice jeans earlier in the year it was easy to find what I was looking for but I wasn’t sure how the jeans would look on me as I do not have the same body type as the models but overall the jeans are really nice
One of my favourites!
The site is well designed with categorising layouts to locate what you are looking for with ease. Within these categories you are able to "Filter" for your size and choice of colours, etc. to further simplify your search for the perfect outfit!
Hello Molly aims to please by constantly releasing new clothing products of the latest trend that would suit anyone!
So far all my Hello Molly dresses I have received have been exceptional quality for the price I paid. They are well-made, well-designed, and flatter my body shape.
Favourite party dress!
Store website was quite easy to navigate, nothing was difficult at all!
There's so many choice of clothing items I couldn't choose! i'm very satisfied
quality is amazing as always, love their dresses especially!
Questions & Answers
Hi! I was wondering when will the Drinks on Midi pistachio dress be back in stock? I’m trying to get it ASAP!!!
Hey Lovely, We plan to bring this one back around the end of August. Make sure to sign up for a restock in your size to be notified :) xo
Hi there, I'm wondering when the STARTED WITH A KISS MIDI DRESS ORANGE in a small size will be restocked? Thanks.
Hey Lovely, We plan to bring this one back around the end of August! Make sure to sign up for a restock in your size to be notified :) xo
Hi! Wondering when the Augustine Pleated Detail Cut-Out Waist Dress Beige in a Small will be restocking? Would love this dress for August 15th
Hey Lovely, please email email@example.com and let them know which dress you are referring to! xo
Get an answer from our members and Hello Molly representatives
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||General / Everyday and Swimwear|
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