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Hello Molly

Hello Molly

4.3 from 542 reviews · View Statistics
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Reviews

2.1
14 reviews
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diana n.
diana n.Metropolitan Adelaide, SA

The most frustrating retail experience I've ever had.

published
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Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Ash M.
Ash M.
  • 3 reviews
  • 3 likes

Possibly one of the most frustrating retail experiences I've ever had

published
Product Quality
2/5
Shipping
2/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
Ash M.
Ash M.

Then why am I still here waiting for my refund? You have told me countless times that the accounts team will process my refund. I'm still waiting. Not good enough

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Izzys123
Izzys123
  • 2 reviews
  • Verified

Not like the picture!

published

Okay dress for the price however the colours shown on the website image are alot brighter than the item itself (as you'll see in the pictures) so I was very disappointed. Also not happy that I need to pay to return a poorly advertised item with no refund, only credit given. I'm not sure I want to buy anything else in a case the same thing happens. First and last time shopper here I think.

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Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We are sorry to hear this has happened to your order. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund instead of credit :) xo

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Krystal
Krystal
  • 2 reviews
  • 1 like

Arrived damaged and incredibly poor quality

published
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Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi Krystal, We are sorry to hear this has happened to your order. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund back to your original payment method instead :) xo

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0 stars - Extremely disappointing

published
Product Quality
1/5
Shipping
4/5
Incentivised Review No
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
courtney
courtney

Goes to show your level of care. My name isn't Riley.

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Terrible return policy

published
Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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adele r.
adele r.Sydney, NSW

Not so great

published

The material of the dress I just received is no where near worth $80. It’s thin with poor stitching. Not what I was expecting.
I can say that it did come the next day. So very fast shipping

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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If I could give Hello Molly a 0 I would

published
Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Faulty dress

published

My daughter brought a dress there for $120 it arrived faulty ripped hem and the best they can do is tell her to send it back for a refund this was for her bday party now she’s out a dress and they don’t even offer to replace it. Disgusting service never buy from this company. Who the hell sends a dress that expensive ripped and faulty crazy.

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Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Bad quality!

published

Do not be fooled by the pictures! Sent back a dress and had to use a store credit since they do not refund, the dress is thin and see through! Never buying from hello molly again and definitely not suggesting them to others!

Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Emma W.
Emma W.New South Wales

Supportive and Helpful

published

The team at Hello Molly are fantastic, I had some complications with my order and Ula was amazing at getting everything sorted for me and helping me out. Awesome customer service thank you !!

Shipping
3/5
Incentivised Review No
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi Emma, thank you for this lovely review! We're sorry for any complications you experienced with your recent order but I'm glad to hear we were able to assist :) xo

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Shaniece R.
Shaniece R.South East Queensland, QLD
  • 2 reviews
  • 2 likes
  • Verified

Wrote a review but they deleted it to save face

published
Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Questions & Answers

Zarli R.
Zarli R.asked

Hi hello molly, I was wondering how the OUT AFTER DARK MAXI DRESS METALLIC BLACK looks in plus size people. I also was wondering about the sizing for this dress because there’s no reviews from anyone above a size medium, I wanted to know how it looked in a large or extra-large please. Thank you xx

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Ella
Ellaasked

Hello, I was wondering when the PARTY LOVER MIDI DRESS AQUA will be back in stock, in a size small? Thanks :)

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Haley C.
Haley C.asked

Hi Hello Molly! I was wondering when the Coolness Calling dress in white would be restocked?

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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