FEEL LIKE LAUGHING MIDI DRESS IN BEIGE
Purchased these dresses for my bridesmaids, the quality is inferior and goods arrived faulty with loose threads and manufacturing faults.
HelloMolly acknowledged the faults and generated return labels to send the goods back and processed a refund.
Not worth it
Ordered 2 dresses for my 21st birthday. The first dress was see through as it was very very thin and the quality wasn't worth the $70 price point. The second dress was also a little see through and felt very cheap. The shipping came very quickly which impressed me, however the quality of the dresses is no where near what the price point should be!!!
Great customer service!
Dresses are very cute and reasonably priced. I had a problem with my return and Frankie in customer service was very helpful in making things right. Would buy from here again.
Excellent Support Service
Great service provided by the Hello Molly team. I bought a dress that arrived within a day or two. Unfortunately I had to return it as it didn't fit. I contacted the support team who were very helpful in ensuring I received my store credit! Thank you guys!
Wonderful service and so fast!
Frankie is amazing she helped me with a store credit to order the right size I needed! Very fast and friendly service couldn’t be happier with how easy this was!
Frankie was a great help with issuing a refund due to faulty product. Handled swiftly Despite being an online store!
As this was a concern of mine when purchasing online.
Amazing customer service
Although the dress I ordered was too big and I had to return the customer service was great. The staff member Frankie was very polite and immediately took action to deliver a refund for my dress. Very quick reply and lovely interaction.
AMAZING customer service!!
I purchased 2 dresses, one being defective with a spot. I contacted customer service and Ula was amazing - she was prompt in responding to my email and sent me a return label and offered a refund due to the defective dress, wanting the ensure I was taken care of! Amazing customer service and I highly recommend Hello Molly - they take care of their customers!
Excellent customer service - Frankie
Online shopping is always hit or miss but it makes it easy to continue shopping at a store like this when you know the customer service you’ll receive is excellent! Big thanks to Frankie for your time and a fair and customer first resolution to an unfortunate situation. Appreciate it!
Frankie has been SO lovely to deal with, my transaction so easy. Could not be happier! :)
I wanted to exchange a product that I loved but sadly was too small for me, satisfied with being offered an exchange for a product that did not suit. Thank you Frankie!
Very accommodating to my situation and Im very much appreciated for it, the friendly service does not go unnoticed, my emails were all responded to within hours or a day!
Overpriced bad quality clothes
Made a $400+ order on Hellomolly, I was so excited to receive my items however when I got them and pulled them out of the bag my heart sank. The fabric of the clothing felt so cheap and nasty- definitely does not deserve the $60-$80 price tag (I can only compare it to shein or zaful quality clothes).
Will not be ordering from these guys again which is such a shame because the items look fabulous on their website but sadly do not live up to expectation in real life.
Gwen was so helpful with my refund/exchange for wrong size. Very impressive! Went out of her way to assist. Wanted dress for a wedding on the weekend, she suggested buying new size and then getting refund of wrong size when they received.
Fantastic Customer Service from Gwen
I had issues with my login account for Hello Molly & sent through an email to Customer Service.
I got a response back from Gwen & with her patience and effort with back and forth emails she resolved the issue & got my login details sorted and I was then able to login. Fantastic Customer Service, always responded promptly and went above and beyond to help, which was much appreciated.
Great quality! Small sizes
I bought myself a dress for a friends birthday. The dress looked exactly as it did on the model in real life. However, a bit of a short fit for us tall girls! Be a bit careful what you’re buying if you’re over 5”7.
Questions & Answers
Hi! Wondering when the Augustine Pleated Detail Cut-Out Waist Dress Beige in a Small will be restocking? Would love this dress for August 15th
Hi, do you know when you plan to restock the Making Moonlight Dress in size M x
Hi Lovely, We plan to restock this one around the end of August. Make sure to sign up for a restock to be notified! xo
When will the not fair on me dress in light blue size small be restocked?
Hi Lovely, We don't have a set date at this stage however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo
Get an answer from our members and Hello Molly representatives
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||General / Everyday and Swimwear|
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