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Hello Molly

Hello Molly

4.3 from 526 reviews · View Statistics
Listing monitored by Hello Molly

Reviews

1.9
10 reviews
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Terrible. First and last time shopping here.

published
Product Quality
1/5
Shipping
3/5
Incentivised Review No
Sizing Very small
Product Appearance Not as advertised
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Macie
Macie
  • 4 reviews
  • 1 like

Disappointing Service and Products

published

Ordered a jumpsuit (Day of Destiny) and had to return both my orders. There was no real difference between a size M and L. Disappointing. Customer service was horrible, they only also post their good reviews on their website. Not to mention, their returns policy is the worse thing I’ve ever come across. Like if customers aren’t happy with a product, they should at least be offered their money back. Now I have getting a store credit. The material quality is also extremely poor quality.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello Molly
Macie
Macie
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zoe.marshall.1231
zoe.marshall.1231
  • 2 reviews
  • 1 like
  • Verified

If I could rate Hello Molly lower I would, do not buy from them!

published
Product Quality
1/5
Incentivised Review No
Sizing Slightly small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello Molly

Yes, thank you, it is now being resolved and I am getting refunded to my payment method which is very much appreciated.

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Barbara S.
Barbara S.Central Queensland, QLD
  • 2 reviews

Not even worth rating

published

The sizing is completely out. Quality is poor. You have to pay for the privilege of returning the item and you only get store credit. Spend your money elsewhere, I would definitely not recommend.

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello Molly

Hi Barbara, so sorry to hear you've not had a positive experience :( If you haven't already please contact info@hellomolly.com and hopefully we can find a way to turn this experience around xo

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Shaniece R.
Shaniece R.South East Queensland, QLD
  • 2 reviews
  • 2 likes
  • Verified

Wrote a review but they deleted it to save face

published
Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
Hello Molly
Hello M.Hello Molly
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reeni89
reeni89Sydney, NSW
  • 10 reviews
  • 1 like

Terrible Quality, even worse service

published

I purchased a top from this online store. When I had hand washed it, the tassles all came off. I told Hello Molly and they refused to exchange or refund the purchase because I had washed it. I will never shop here again

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello Molly
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Molly R
Molly RGreater Melbourne (Inner), VIC

Amazing customer service

published

Customer service from Bella was outstanding. Her dedication to quality customer service makes me want to continue shopping here! The range of dresses on Hello Molly is impressive. I didn’t have the best expericne with my order but Bella was able to sort me out and I am forever grateful

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello Molly
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Questions & Answers

Ella A.
Ella A.asked

Hi, I was wondering when the Billini yumi mules nude croc heels are coming back into stock?

1 answer
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Ella L.
Ella L.asked

hi!! i was wondering when the ‘runaway lionell dress fuchsia zebra’ size small will be back in stock??

1 answer
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Georgia N
Georgia Nasked

Hiya, I was just wondering when would the larger sizes for the Whiskey sour olive dress be back in stock??

1 answer
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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