FEEL LIKE LAUGHING MIDI DRESS IN BEIGE
Purchased these dresses for my bridesmaids, the quality is inferior and goods arrived faulty with loose threads and manufacturing faults.
HelloMolly acknowledged the faults and generated return labels to send the goods back and processed a refund.
Great customer service!
Dresses are very cute and reasonably priced. I had a problem with my return and Frankie in customer service was very helpful in making things right. Would buy from here again.
Wonderful service and so fast!
Frankie is amazing she helped me with a store credit to order the right size I needed! Very fast and friendly service couldn’t be happier with how easy this was!
AMAZING customer service!!
I purchased 2 dresses, one being defective with a spot. I contacted customer service and Ula was amazing - she was prompt in responding to my email and sent me a return label and offered a refund due to the defective dress, wanting the ensure I was taken care of! Amazing customer service and I highly recommend Hello Molly - they take care of their customers!
Excellent customer service - Frankie
Online shopping is always hit or miss but it makes it easy to continue shopping at a store like this when you know the customer service you’ll receive is excellent! Big thanks to Frankie for your time and a fair and customer first resolution to an unfortunate situation. Appreciate it!
Frankie has been SO lovely to deal with, my transaction so easy. Could not be happier! :)
I wanted to exchange a product that I loved but sadly was too small for me, satisfied with being offered an exchange for a product that did not suit. Thank you Frankie!
Gwen was so helpful with my refund/exchange for wrong size. Very impressive! Went out of her way to assist. Wanted dress for a wedding on the weekend, she suggested buying new size and then getting refund of wrong size when they received.
Terrible Quality, even worse service
I purchased a top from this online store. When I had hand washed it, the tassles all came off. I told Hello Molly and they refused to exchange or refund the purchase because I had washed it. I will never shop here again
Excellent customer service!
I had a problem with an order and Gwen got everything figured out for me very quickly. They’ve made me more than a first-time customer for sure! I really appreciate their fast response time and their willingness to help!
The customer service I received from Gwen was outstanding! Quick responses and always offering ongoing support and assistance was very much appreciated! I was stressing about not getting my dress delivered in time and Gwen took the weight off my shoulders and helped me with ease! Such a lovely person, definitely makes for a great company :) Thanks for all your help Gwen!
Questions & Answers
Hi! Wondering when the Augustine Pleated Detail Cut-Out Waist Dress Beige in a Small will be restocking? Would love this dress for August 15th
Hey Lovely, please email firstname.lastname@example.org and let them know which dress you are referring to! xo
Hi, do you know when you plan to restock the Making Moonlight Dress in size M x
Hi Lovely, We plan to restock this one around the end of August. Make sure to sign up for a restock to be notified! xo
When will the not fair on me dress in light blue size small be restocked?
Hi Lovely, We don't have a set date at this stage however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo
Get an answer from our members and Hello Molly representatives
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||General / Everyday and Swimwear|
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