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Hello Molly

Hello Molly

4.2 from 544 reviews · View Statistics
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T-Pham
T-PhamPerth, WA

Poor product, cheap looking products & ridiculous return policy

published

Poor quality, cheap looking products, size are way too small than normal size, then charged me extra nearly $10 for return and give me only option to refund with store credit. Can’t you understand that I’m already disappointed with your product and service and do not wish to get any other products which poor quality and not even fit me? Refund store credit is not good enough and less but not least using store credit option doesn’t even appear at payment

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi T-Pham, We are sorry to hear about your experience. Please email info@hellomolly.com and our customer service team will be able to assist in approving a refund for your return in this case. xx

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Buse
BuseSydney, NSW

First and last time buying from here! Should've read reviews first

published
  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Macie
Macie
  • 6 reviews
  • 1 like

Disappointing Service and Products

published

Ordered a jumpsuit (Day of Destiny) and had to return both my orders. There was no real difference between a size M and L. Disappointing. Customer service was horrible, they only also post their good reviews on their website. Not to mention, their returns policy is the worse thing I’ve ever come across. Like if customers aren’t happy with a product, they should at least be offered their money back. Now I have getting a store credit. The material quality is also extremely poor quality.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
Macie
Macie
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, can you please let us know your email address or order number so we can take this further to our Customer Service Supervisor? xo

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Gi.Z
Gi.ZLaunceston, TAS
  • Verified

Inconsistent size. Horrible costumer service

published

Inconsistent size. Horrible costumer service. They charge you for shipping and return. On top of that they only give you store credit. Will never shop in this site again!

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance As advertised
Hello Molly
Hello M.Hello MollySend a private message
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Shaniece R.
Shaniece R.South East Queensland, QLD
  • 2 reviews
  • 2 likes
  • Verified

Wrote a review but they deleted it to save face

published
  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Grace M.
Grace M.asked

Hi! Do you know when Ground Control Dress will be back in an XS?

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Taylor B.
Taylor B.asked

Hi do you know when SAVE A LIFE DRESS RED will be restocked in size small?

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Zarli R.
Zarli R.asked

Hi hello molly, I was wondering how the OUT AFTER DARK MAXI DRESS METALLIC BLACK looks in plus size people. I also was wondering about the sizing for this dress because there’s no reviews from anyone above a size medium, I wanted to know how it looked in a large or extra-large please. Thank you xx

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

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Details · 

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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Extra Information

Contact info for Hello Molly

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