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Hello Molly

Hello Molly

4.3 from 526 reviews · View Statistics
Listing monitored by Hello Molly

Reviews

4.6
31 reviews
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Rebecca W
Rebecca WSouth East Queensland, QLD
  • 2 reviews

Awful material but good customer service

published

I bought a dress that was $95. My goodness, it was awful material, looks and feels so cheap. Was big in size too. Very disappointed because they have such nice stuff but I won’t be buying again as I don’t trust the quality. I was given a refund which I was pretty happy about!

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Very large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Hi Lovely, Sorry to hear you have been disappointed. We certainly don't want any customers to be disappointed and that's why our customer care team is always happy to help. Thank you for the feedback! xo

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Gi.Z
Gi.ZLaunceston, TAS
  • Verified

Inconsistent size. Horrible costumer service

published

Inconsistent size. Horrible costumer service. They charge you for shipping and return. On top of that they only give you store credit. Will never shop in this site again!

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly
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Jade
JadePerth, WA

Amazing customer service

published

Although the dress I ordered was too big and I had to return the customer service was great. The staff member Frankie was very polite and immediately took action to deliver a refund for my dress. Very quick reply and lovely interaction.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Thanks for the fantastic review, Jade! So glad to hear about your great experience x

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Melissa
MelissaSydney, NSW

Service not great and items faulty

published
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly
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Dayna
DaynaPerth, WA

When needing a refund the service was amazing!

published

Absolutely impressed with the fast reply via email when enquiring if it’s possible to return something for a refund. They have looked after me and I’d definitely recommend this company.

All dresses purchased have been fantastic quality, can’t fault the service.

Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Hi Dayna! Thanks so much for the lovely review :) We're so glad to hear how happy you are with our service! Don't hesitate to get in touch if you need anything else xo

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Questions & Answers

Ella A.
Ella A.asked

Hi, I was wondering when the Billini yumi mules nude croc heels are coming back into stock?

1 answer
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Ella L.
Ella L.asked

hi!! i was wondering when the ‘runaway lionell dress fuchsia zebra’ size small will be back in stock??

1 answer
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Georgia N
Georgia Nasked

Hiya, I was just wondering when would the larger sizes for the Whiskey sour olive dress be back in stock??

1 answer
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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