Reviewer Photos & Videos
If I could give Hello Molly a 0 I would
This is the second time I've ordered from Hello Molly within the space of about a year. The first time - I bought a dress. The dress arrived in a relatively quick time frame, but the quality of the dress was terrible for how much it was worth. It looked awful on too. Felt like the advertising was false. (I might add I don't think my body type is difficult to look good in clothes) I go to the gym 4-5 times a week and I have a small waist and some curves. Needless to say - I had to pay to send it back, only to be given store credit to have to buy...from them again! So I bought a skirt that I've never worn because the size 10 skirt that should have fitted, felt like a size 6. Anyway... I have a wedding coming up and I wanted to give them a second chance. After searching website after website, the only dress I liked that I came across was on Hello Molly. I thought why not give them another chance. Needless to say, the dress is again the most crappy cheap material. I spent just over $100 on a dress that feels like it should have cost $10. I'm absolutely appalled. I won't bother paying for a courier to have it sent back since I don't want anything on this rip off website. Don't buy from them.
I have about 5 dresses from here and I am NEVER disappointed. They are always true to size, and amazing quality.
Very easy to find my way around the store!
So happy with the quality and the range they offer, AMAZING!
AVOID THIS STORE
I would caution you before purchasing items from this store, particularly if you are making a large order. The store's returns policy is extremely unfair. They do not offer any refunds (only store credit which expires after 12 months) and you have to pay for returns. Considering that the quality and sizing of their products is very inconsistent, this means that it is likely you will be required to return items, and the cost adds up (especially if you have had to do it 8/9 times like me).
Stick to The Iconic, Princess Polly or ASOS - it is a much better customer experience.
My daughter brought a dress there for $120 it arrived faulty ripped hem and the best they can do is tell her to send it back for a refund this was for her bday party now she’s out a dress and they don’t even offer to replace it. Disgusting service never buy from this company. Who the hell sends a dress that expensive ripped and faulty crazy.
Never again. A worst experience.
And they only offer store credit for refunds!! Love their money!!
All the 5 star would be from people paid to do so because people check reviews. Don’t be fooled by them, they’re not real!
Awesome customer service! Love the clothes
Love the clothes, super satisfied with these. They help at the drop of a hat! Their products are good quality and affordable prices. I use this his site all the time.
Not even worth rating
The sizing is completely out. Quality is poor. You have to pay for the privilege of returning the item and you only get store credit. Spend your money elsewhere, I would definitely not recommend.
Frankie is fantastic. Very informative & patient.
I received a pair of shoes from hello molly that were not the colour they were advertised as.
Frankie was fast & efficient in offering me a full refund. Makes it a little less annoying with wonderful customer service.
FALSE ADVERTISING OF PRODUCTS
Not happy Hello Molly.
I purchased a playsuit from hello molly and it was nothing like the picture in colour.
The picture was a beautiful blush pink and the playsuit was and awful light brown.
When I emailed exhaling I felt I did not get what I was expecting I was simply told I was not aloud a refund.
They do not do refunds and I can clearly see why!!! Because there pictures are so edited to make you want to buy the clothes.
WARNING YOU DO NOT GET WHAT YOU PAY FOR....I will be going to consumer affairs I have never had this problem with other online retailers. Also there sizing is tiny. Not made for Australian women. Not happy and bad customer service.
Wrote a review but they deleted it to save face
Ordered a dress (“ST LUCIA MIDI DRESS MUSTARD”) and a Star hair clip. I was pretty let down by the quality of both the items, I got these for an event and wasn’t able to wear them and it left me very out of pocket. I am a full time uni student so I don’t really have much money but I thought If I got a nice dress that I can wear to nice events on Afterpay it should be fine, unfortunately the quality and fit was a bit of a let down. The star hair clip doesn’t have any teeth and is pretty cheaply made it doesn’t sit in your hair and just slides do...wn even though my hair is curly (I know slipping hair clips is more common on straight silky hair). The dress fits really oldly even though I’m similar in size to the model and the print was a lot fuller than I thought, I spilt some water on it and the colour came out so now I can’t return it and I can’t ever wash it because the colour will all run off. Just really upset about having to pay $77 for two items I can’t return or ever use. They also got rid of my review so it doesn’t seem like they really want to help me at all.
Terrible Quality, even worse service
I purchased a top from this online store. When I had hand washed it, the tassles all came off. I told Hello Molly and they refused to exchange or refund the purchase because I had washed it. I will never shop here again
Great stuff! List of Lessons dress
I brought the List of Lessons dress and it’s beautiful! True to size and the picture. Fast delivery too!
Website was easy to use and the product was good quality.
Will shop here again!
Questions & Answers
Hey hello molly, I was wondering when you would restock the Something to be said dress in BLUSH, Need to know a date asap
Hi Lovely, We don't have a set date at this stage however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo
Helloo! I was wondering when the 'Style Queen Dress Blue' in an XS would be coming back in stock? My parents just missed out on the cut to order it for me since I have a semi-formal at the end of November and was so set on that dress and I was hoping it would come back in stock. Crossing my fingers <33
Hey Lovely, We plan to bring this one around the beginning of November! Make sure to sign up for a restock in your size to be notified :) xo
hi!!! do you know when the Run Away with Me dress in Red will be back in stock for xs?? thank you so much:)
Hey Lovely, We plan to bring this one around the end of October! Make sure to sign up for a restock in your size to be notified :) xo
Get an answer from our members and Hello Molly representatives
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||General / Everyday and Swimwear|
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