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Hello Molly

Hello Molly

4.3 from 537 reviews · View Statistics
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Ash M.
Ash M.
  • 3 reviews
  • 2 likes

Possibly one of the most frustrating retail experiences I've ever had

published
Product Quality
2/5
Shipping
2/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
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Kirsty
Kirsty
  • 3 reviews

Poorly made, cheap looking, sizes are way off and products don't look like their photos.

published
  • Thumbnail
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Buse
BuseSydney, NSW

First and last time buying from here! Should've read reviews first

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Cheryl
CherylSydney, NSW

My first and last shopping with Hello Molly

published

Very disappointed. Quality of the dress i received was very poor, stitched around the side was all wavy and not in straight line. Dress was too short. I had to pay delivery to return the item. I dont want to buy anything else. I need a refund not store credit. I called and customer service was so poor and dont want to refund me.

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Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi Cheryl, We are sorry to hear about your disappointment. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund :) xo

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Izzys123
Izzys123
  • 2 reviews
  • Verified

Not like the picture!

published

Okay dress for the price however the colours shown on the website image are alot brighter than the item itself (as you'll see in the pictures) so I was very disappointed. Also not happy that I need to pay to return a poorly advertised item with no refund, only credit given. I'm not sure I want to buy anything else in a case the same thing happens. First and last time shopper here I think.

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Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We are sorry to hear this has happened to your order. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund instead of credit :) xo

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Krystal
Krystal
  • 2 reviews

Arrived damaged and incredibly poor quality

published
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Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi Krystal, We are sorry to hear this has happened to your order. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund back to your original payment method instead :) xo

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Ok. Good service but poor quality

published

It was easy enough to order and return products but the quality I received felt quite cheap and fragile. I am hesitant to purchase another product but I got credit for the last product I returned. Guess I will give them one more go but I'm not confident based on the last purchase

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Terrible. First and last time shopping here.

published
Product Quality
1/5
Shipping
3/5
Incentivised Review No
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi Ciara, We are sorry to hear about your disappointment. Please email info@hellomolly.com and our customer service team will be able to assist you in organising a refund for you instead. xx

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Macie
Macie
  • 5 reviews
  • 1 like

Disappointing Service and Products

published

Ordered a jumpsuit (Day of Destiny) and had to return both my orders. There was no real difference between a size M and L. Disappointing. Customer service was horrible, they only also post their good reviews on their website. Not to mention, their returns policy is the worse thing I’ve ever come across. Like if customers aren’t happy with a product, they should at least be offered their money back. Now I have getting a store credit. The material quality is also extremely poor quality.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
Macie
Macie
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, can you please let us know your email address or order number so we can take this further to our Customer Service Supervisor? xo

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0 stars - Extremely disappointing

published
Product Quality
1/5
Shipping
4/5
Incentivised Review No
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
courtney
courtney

Goes to show your level of care. My name isn't Riley.

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adele r.
adele r.Sydney, NSW

Not so great

published

The material of the dress I just received is no where near worth $80. It’s thin with poor stitching. Not what I was expecting.
I can say that it did come the next day. So very fast shipping

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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If I could give Hello Molly a 0 I would

published
Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Janedfav
JanedfavSydney, NSW
  • 2 reviews

I have about 5 dresses from here and I am NEVER disappointed. They are always true to size, and amazing quality.

published

Very easy to find my way around the store!
So happy with the quality and the range they offer, AMAZING!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, thanks for taking the time to leave your lovely review :) We look forward to having you shop with us again soon xo

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Faulty dress

published

My daughter brought a dress there for $120 it arrived faulty ripped hem and the best they can do is tell her to send it back for a refund this was for her bday party now she’s out a dress and they don’t even offer to replace it. Disgusting service never buy from this company. Who the hell sends a dress that expensive ripped and faulty crazy.

  • Thumbnail
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
Similar opinion? Write a review on ProductReview.com.au!

Bad quality!

published

Do not be fooled by the pictures! Sent back a dress and had to use a store credit since they do not refund, the dress is thin and see through! Never buying from hello molly again and definitely not suggesting them to others!

Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message
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Questions & Answers

Mikayla W.
Mikayla W.asked

hi there, when will the 'Dear Emilia Glimmer Down Maxi Dress Merlot' in size small come back in stock? x

No answers
Charli L.
Charli L.asked

Hi! When will your 'Dear Emilia A New Glow Maxi Dress Rose Gold' SIZE XS be back in stock or the navy colour size XS of 'Dear Emilia A New Glow Maxi Dress Navy'

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

emelyn
emelynasked

hello! i was wondering when the loveliest gal dress white size xs would be restocked?

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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