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Hello Molly
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My first and last shopping with Hello Molly
Very disappointed. Quality of the dress i received was very poor, stitched around the side was all wavy and not in straight line. Dress was too short. I had to pay delivery to return the item. I dont want to buy anything else. I need a refund not store credit. I called and customer service was so poor and dont want to refund me.
- 2 reviews
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Not like the picture!
Okay dress for the price however the colours shown on the website image are alot brighter than the item itself (as you'll see in the pictures) so I was very disappointed. Also not happy that I need to pay to return a poorly advertised item with no refund, only credit given. I'm not sure I want to buy anything else in a case the same thing happens. First and last time shopper here I think.
Hi Lovely, We are sorry to hear this has happened to your order. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund instead of credit :) xo
Ok. Good service but poor quality
It was easy enough to order and return products but the quality I received felt quite cheap and fragile. I am hesitant to purchase another product but I got credit for the last product I returned. Guess I will give them one more go but I'm not confident based on the last purchase
Hi Lovely, We are sorry to hear about your disappointment. We certainly don't want any customers to be disappointed and that's why our customer care team is always happy to help! If you have any furth...
Read moreer issues, please contact our team at info@hellomolly.com xx
Bad quality!
Do not be fooled by the pictures! Sent back a dress and had to use a store credit since they do not refund, the dress is thin and see through! Never buying from hello molly again and definitely not suggesting them to others!
Hi Cindy, thanks for your feedback! We stand by the quality of our clothes so we're very sorry to hear that you were disappointed with your experience :( If your new dress still has the tags attached ...
Read moreplease don't hesitate to reach out to info@hellomolly.com if you'd like to send it back x
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Awesome customer service! Love the clothes
Love the clothes, super satisfied with these. They help at the drop of a hat! Their products are good quality and affordable prices. I use this his site all the time.
Hi Megan! Thanks for taking the time to leave this amazing review :) We love having you as a customer xo
Questions & Answers
Hi! When will your 'Dear Emilia A New Glow Maxi Dress Rose Gold' SIZE XS be back in stock or the navy colour size XS of 'Dear Emilia A New Glow Maxi Dress Navy'
Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo
hello! i was wondering when the loveliest gal dress white size xs would be restocked?
Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo
hello!! when will your dine and dash blue or pink xs go back in stock?? i need it before may 20th.
Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo
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Details
| Category | Online Shops, Footwear Shops & Brands and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $50.00 |
| Mens / Womens Clothing | Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay |
| Type of Footwear Offered | Casual & Dress Shoes |
| Clothing Type | General / Everyday and Swimwear |
Extra Information
Contact info for Hello Molly
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Hi Cheryl, We are sorry to hear about your disappointment. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund :) xo