Reviewer Photos & Videos
Inconsistent size. Horrible costumer service
Inconsistent size. Horrible costumer service. They charge you for shipping and return. On top of that they only give you store credit. Will never shop in this site again!
Fantastic Experience, Amazing Dress!
My first time shopping with Hello Molly and I had a great experience! I ordered a dress for a friend's engagement lunch and it came the next day as they offer free express delivery on orders over $50 which is such great value! The quality of the dress is great, I love it. Will definitely be recommending and shopping with Hello Molly again!
Beautiful Dresses and Order Received
This was the first time ordering online with Hello Molly. I was a bit nervous at first, but after reading some good reviews online I decided to go ahead with my purchase. The package arrived on time (as advertised) and the size for my dresses were perfect. I absolutely love the style of these 2 dresses I bought, I feel absolutely beautiful and more importantly...comfortable in it. The dresses fit perfect and my family loves the way it looks on me. The material is stretchy which is what I prefer, and the colour/beads is worth it for the price. I cannot wait to wear it on my friends wedding. Highly recommend Hello Molly, amazing quality, correct sizing, fast shipping, and accurate order!!!
Just gorgeous, cute, sexy dresses
Totally addicted to this store. They have new dresses weekly and they also redo styles and let you know when they become available. I'm totally obsessed and they know how to make a woman feel beautiful. It's so difficult finding fashion that caters for my age (late 50's). It's all here. I'm always asked where I buy my clothes from and I'm always excited to tell them where! Sizing is perfect and always fits. Such a wide range of dresses. Beautiful detail, well priced and great quality. Love, love, love.
Great quality great choice
These dresses are so well priced. They aren’t cheap quality. Always impressed with the products (I’ve been shopping here for a year) and love the next day delivery (I’m in a CBD). Always impressed
Great customer service AND products
Frankie made my return process so quick and easy. A couple of items did not work out for me and I was offered a store refund. I emailed staying I'd prefer a refund to the card I paid with, and Frankie was very efficient in resolving my concern. I love the quality and style of everything I've ordered from Hello Molly, and I will definitely be ordering more now that I know the customer service is very quick in resolving issues when they come up. Thank you!!!
Quick Service with a Side of No Way!
My daughter is shopping for cute dresses for college. After purchasing many, I returned some because they were too big. Time passed, so I reached out to @Maggie at Hello Molly through email. Maggie utilized patience and was time efficient in providing me with information and the store credit I wanted. I gotta admit, I made some mistakes in my return process. Maggie was so sweet about my mistakes and provided my daughter a % off code too. - no way !!! No one is that kind anymore. Hello Molly, please know Maggie goes the extra yard and provides an incredible customer experience. Please do what it takes to grow her in your company. We are beyond thrilled !!
Thank you Maggie,
Gift keeps on giving pink dress
This was my first time buying a dress online and I am very happy with the product. It looks really good in person, even better then it did in the photos. I’m gonna buy from Hellomolly again and soon, also this might not happen to you but wow the deliver was fast.
Awesome customer service!!!
My CSR, Frankie, was awesome with the quick response concerning an item. My emails were received and responded to very quickly, which was fantastic!! The concern about an item was addressed appropriately, and I was extremely satisfied with how it was handled. Loving this company even more now!! Again, AWESOME!!
Amazing customer service
Very quick response and super helpful, would not hesitate to purchase from you guys again! They assisted me even though it was outside of their usual policy. Hello molly is awesome
A dress I order had a wee hole in it and I emailed hello molly (Frankie was helping me) and they were extremely helpful and so kind with the whole process. Replied very quickly with a few options to solve my problem. made it super easy.
Great customer service
I received a jumpsuit which had a couple of faults. I got in contact with hello molly and they responded promptly, and provided several options to resolve the issue. Very happy!
I purchased from Hello Molly for the first time and received a faulty item. They were fast and efficient in resolving the issue and I honestly couldn’t be happier with Frankie from Customer Service who helped me. I will definitely continue shopping here and would recommend it to anyone who needs something pretty to wear with fast shipping, easy navigation around their site and incredible service if needed.
Lovely clothes and customer service
Extensive range of clothes to choose from for any occasion! Love pretty much all their items and they tend to fit perfect every time. I did have an issue where one of the dresses I ordered did not get delivered but Frankie from customer service kindly provided me with a prompt refund and a 15% discount for a future purchase!
My go to online store!!
I love Hello Molly. It is the only online clothing store where I have had success with loving the items I receive. Clothing is excellent quality. Returns are super easy I initially didn't like the store credit policy but I dont mind now as I know I will be ordering again. Postage is super quick too with excellent customer service always.
Questions & Answers
Hi do you know when you will be restocking the Secure The Bag Dress in red or khaki
Hi Lovely, We don't have a set date at this stage however we add 100 new styles to our new arrivals section on Sunday so you might find something you prefer xo
is that on the australian website as well?
Do you know what you will restock the Ticket to Anywhere dress in sizes xs to s? I need this dress!!
Hi Alex, We don't have a set date at this stage however we add 100 new styles to our new arrivals section on Sunday so you might find something you prefer xo
Hello, just wondering if you are restocking the ‘all you pretty things’ midi dress? Thanks x
Hi Caitlin, We don't have a set date at this stage however we add 100 new styles to our new arrivals section on Sunday so you might find something you prefer xo
Get an answer from our members and Hello Molly representatives
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||General / Everyday and Swimwear|
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