Reviewer Photos & Videos
Gift keeps on giving pink dress
This was my first time buying a dress online and I am very happy with the product. It looks really good in person, even better then it did in the photos. I’m gonna buy from Hellomolly again and soon, also this might not happen to you but wow the deliver was fast.
The best awesome 5 star customer service
Had a little problem with my purchase, FRANKIE was AWESOME help.
This was by far the BEST customer service, to actually speak to somebody, who was understanding and quick to fix my concern.
A message to the HELLO MOLLY BOSS don't let Frankie go, what an asset to have someone like this working for you. Cheers Frankie
Help with my account
I had trouble accessing my account. Frankie was very helpful and patient and responded quickly with me as I am not the most teco savvy person and did it for me at her end to allow me to proceed with my purchase.
Awesome customer service!!!
My CSR, Frankie, was awesome with the quick response concerning an item. My emails were received and responded to very quickly, which was fantastic!! The concern about an item was addressed appropriately, and I was extremely satisfied with how it was handled. Loving this company even more now!! Again, AWESOME!!
Amazing customer service
Very quick response and super helpful, would not hesitate to purchase from you guys again! They assisted me even though it was outside of their usual policy. Hello molly is awesome
A dress I order had a wee hole in it and I emailed hello molly (Frankie was helping me) and they were extremely helpful and so kind with the whole process. Replied very quickly with a few options to solve my problem. made it super easy.
Great customer service
I received a jumpsuit which had a couple of faults. I got in contact with hello molly and they responded promptly, and provided several options to resolve the issue. Very happy!
Never again. A worst experience.
And they only offer store credit for refunds!! Love their money!!
All the 5 star would be from people paid to do so because people check reviews. Don’t be fooled by them, they’re not real!
I purchased from Hello Molly for the first time and received a faulty item. They were fast and efficient in resolving the issue and I honestly couldn’t be happier with Frankie from Customer Service who helped me. I will definitely continue shopping here and would recommend it to anyone who needs something pretty to wear with fast shipping, easy navigation around their site and incredible service if needed.
Lovely clothes and customer service
Extensive range of clothes to choose from for any occasion! Love pretty much all their items and they tend to fit perfect every time. I did have an issue where one of the dresses I ordered did not get delivered but Frankie from customer service kindly provided me with a prompt refund and a 15% discount for a future purchase!
My go to online store!!
I love Hello Molly. It is the only online clothing store where I have had success with loving the items I receive. Clothing is excellent quality. Returns are super easy I initially didn't like the store credit policy but I dont mind now as I know I will be ordering again. Postage is super quick too with excellent customer service always.
White summer must have dress
I’ve been searching for a white dress that isn’t see-through, fits well and you can wear again and again and this dress does exactly that! I’d fully recommend it to any of my girlfriends
Maggie from customer service is a gem X
Bought two items, one was amazing, the other not so flattering. They arrived very early.
I returned the second item with ease. Great service from the girls, highly recommended from me. Thanks team!
Great customer service!
Dresses are very cute and reasonably priced. I had a problem with my return and Frankie in customer service was very helpful in making things right. Would buy from here again.
Excellent Support Service
Great service provided by the Hello Molly team. I bought a dress that arrived within a day or two. Unfortunately I had to return it as it didn't fit. I contacted the support team who were very helpful in ensuring I received my store credit! Thank you guys!
Questions & Answers
Hi do you know when you will be restocking the Secure The Bag Dress in red or khaki
Hi Lovely, We don't have a set date at this stage however we add 100 new styles to our new arrivals section on Sunday so you might find something you prefer xo
is that on the australian website as well?
Do you know what you will restock the Ticket to Anywhere dress in sizes xs to s? I need this dress!!
Hi Alex, We don't have a set date at this stage however we add 100 new styles to our new arrivals section on Sunday so you might find something you prefer xo
Hello, just wondering if you are restocking the ‘all you pretty things’ midi dress? Thanks x
Hi Caitlin, We don't have a set date at this stage however we add 100 new styles to our new arrivals section on Sunday so you might find something you prefer xo
Get an answer from our members and Hello Molly representatives
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||General / Everyday and Swimwear|
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