Amazing customer service
Although the dress I ordered was too big and I had to return the customer service was great. The staff member Frankie was very polite and immediately took action to deliver a refund for my dress. Very quick reply and lovely interaction.
Frankie is fantastic. Very informative & patient.
I received a pair of shoes from hello molly that were not the colour they were advertised as.
Frankie was fast & efficient in offering me a full refund. Makes it a little less annoying with wonderful customer service.
Supportive and Helpful
The team at Hello Molly are fantastic, I had some complications with my order and Ula was amazing at getting everything sorted for me and helping me out. Awesome customer service thank you !!
Great quality! Small sizes
I bought myself a dress for a friends birthday. The dress looked exactly as it did on the model in real life. However, a bit of a short fit for us tall girls! Be a bit careful what you’re buying if you’re over 5”7.
When needing a refund the service was amazing!
Absolutely impressed with the fast reply via email when enquiring if it’s possible to return something for a refund. They have looked after me and I’d definitely recommend this company.
All dresses purchased have been fantastic quality, can’t fault the service.
Amazing customer service
Customer service from Bella was outstanding. Her dedication to quality customer service makes me want to continue shopping here! The range of dresses on Hello Molly is impressive. I didn’t have the best expericne with my order but Bella was able to sort me out and I am forever grateful
Don't understand the hype.
From shopping with The Iconic and ASOS all the time to giving Hello Molly a shot, I have to say I'm a little disappointed. I purchased three dresses in the same size to realise they all had extremely different fits. When trying to return two of the dresses, I realised that returns are only available in store credit. I probably should have checked the return policy before purchasing to avoid purchasing in the first place, but I've been wanting to give their clothes a try for a while so I forgot to check. I always just think this is a shifty move...on behalf of retailers and once this store credit is used up I don't think I'll be shopping here again. The quality is also very basic - not terrible, but again, does not live up to the hype, especially for the price you're paying.
Out of the last 5 dresses I bought i loved 4 one didn’t fit like the picture it shows to much boob
Easy to navigate on the web site, great customer device when I called about a dress out of stock but didn’t offer to let me know when it would be back in.seem to be out of xs a lot of the dresses I loved
this store is perfect
the quality and the fit is amazing and for the price tag you get your money worth. the shippng took less then 48 hours which is really reassuring if you have a time crunch in which to get clothes for what every event
I purchased some nice jeans earlier in the year it was easy to find what I was looking for but I wasn’t sure how the jeans would look on me as I do not have the same body type as the models but overall the jeans are really nice
The shipping is so good, arrives so quickly and the quality is great! Nice range of clothes and pretty good prices. Only problem- if you return an item you only get store credit.
Beautiful items of clothing
Love everything I order, fast shipping and great quality in product. Price point is standard for clothes these days. The outfits are so cute the hardest part is choosing just one. I’ve never had an issue with them before so I highly recommend Hellomolly!
I love using hello molly for all kinds of events and just day to day cute pieces. Sometimes it is hard to cage how things will fit but it is super easy to return things when needed! I have several really great dresses from here that I absolutely love to wear!
Great range of beautiful dresses, true to size and affordable, good quality clothing, hello Molly is my go to online store. I’ve never been disappointed with any purchases I’ve made here.
That customer service has been so helpful, had difficulties with receiving my order and they have been nothing but kind with all my questions and emails! Love it definitely recommend :))
Questions & Answers
Hi! I was wondering when will the Drinks on Midi pistachio dress be back in stock? I’m trying to get it ASAP!!!
Hey Lovely, We plan to bring this one back around the end of August. Make sure to sign up for a restock in your size to be notified :) xo
Hi there, I'm wondering when the STARTED WITH A KISS MIDI DRESS ORANGE in a small size will be restocked? Thanks.
Hey Lovely, We plan to bring this one back around the end of August! Make sure to sign up for a restock in your size to be notified :) xo
Hi! Wondering when the Augustine Pleated Detail Cut-Out Waist Dress Beige in a Small will be restocking? Would love this dress for August 15th
Hey Lovely, please email email@example.com and let them know which dress you are referring to! xo
Get an answer from our members and Hello Molly representatives
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||General / Everyday and Swimwear|
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