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Hello Molly

Hello Molly

4.4 from 507 reviews · View Statistics

Reviews

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Jade

JadePerth, WA

Amazing customer service

published

Although the dress I ordered was too big and I had to return the customer service was great. The staff member Frankie was very polite and immediately took action to deliver a refund for my dress. Very quick reply and lovely interaction.

Product Quality
Shipping
1 comment
Hello Molly
Hello M.Hello Molly

Thanks for the fantastic review, Jade! So glad to hear about your great experience x

Emma W.

Emma W.New South Wales

Supportive and Helpful

published

The team at Hello Molly are fantastic, I had some complications with my order and Ula was amazing at getting everything sorted for me and helping me out. Awesome customer service thank you !!

Shipping
Incentivised ReviewNo
1 comment
Hello Molly
Hello M.Hello Molly

Hi Emma, thank you for this lovely review! We're sorry for any complications you experienced with your recent order but I'm glad to hear we were able to assist :) xo

Courtney d

Courtney dSydney, NSW

  • 4 reviews
  • 3 likes

Great quality! Small sizes

published

I bought myself a dress for a friends birthday. The dress looked exactly as it did on the model in real life. However, a bit of a short fit for us tall girls! Be a bit careful what you’re buying if you’re over 5”7.

Product Quality
Shipping
1 comment
Hello Molly
Hello M.Hello Molly

Hi Courtney, thanks so much for the lovely review :) We're so happy to have you as a customer!

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Dayna

DaynaPerth, WA

When needing a refund the service was amazing!

published

Absolutely impressed with the fast reply via email when enquiring if it’s possible to return something for a refund. They have looked after me and I’d definitely recommend this company.

All dresses purchased have been fantastic quality, can’t fault the service.

Shipping
Incentivised ReviewNo
1 comment
Hello Molly
Hello M.Hello Molly

Hi Dayna! Thanks so much for the lovely review :) We're so glad to hear how happy you are with our service! Don't hesitate to get in touch if you need anything else xo

Molly R

Molly RGreater Melbourne (Inner), VIC

Amazing customer service

published

Customer service from Bella was outstanding. Her dedication to quality customer service makes me want to continue shopping here! The range of dresses on Hello Molly is impressive. I didn’t have the best expericne with my order but Bella was able to sort me out and I am forever grateful

Product Quality
Incentivised ReviewNo
1 comment
Hello Molly
Hello M.Hello Molly
Tessa paris

Tessa parisMetropolitan Adelaide, SA

Out of the last 5 dresses I bought i loved 4 one didn’t fit like the picture it shows to much boob

published

Easy to navigate on the web site, great customer device when I called about a dress out of stock but didn’t offer to let me know when it would be back in.seem to be out of xs a lot of the dresses I loved

Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Hello Molly
Hello M.Hello Molly
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The reviewer stated that an incentive was offered for this review

Emily M

Emily MGreater Melbourne (Metropolitan), VIC

this store is perfect

published

the quality and the fit is amazing and for the price tag you get your money worth. the shippng took less then 48 hours which is really reassuring if you have a time crunch in which to get clothes for what every event

Product Quality
Return Claim MadeNo
1 comment
Hello Molly
Hello M.Hello Molly

Thanks a tonne for your lovely review Emily! :) So pleased to hear you are happy with the quality, shipping and price we offer! If you ever need assistance before placing an order, feel free to contact us via info@hellomolly.com xo

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The reviewer stated that an incentive was offered for this review

Great product

published

I purchased some nice jeans earlier in the year it was easy to find what I was looking for but I wasn’t sure how the jeans would look on me as I do not have the same body type as the models but overall the jeans are really nice

Product Quality
Shipping
1 comment
Hello Molly
Hello M.Hello Molly

Hi Tash, Thanks for sharing your review! :) We're glad to hear the jeans worked out for you! If you ever need assistance before placing an order, feel free to contact us via info@hellomolly.com xo

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The reviewer stated that an incentive was offered for this review

So good

published

The shipping is so good, arrives so quickly and the quality is great! Nice range of clothes and pretty good prices. Only problem- if you return an item you only get store credit.

Product Quality
SizingTrue to size
Product AppearanceAs advertised
1 comment
Hello Molly
Hello M.Hello Molly
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Kristy D

Kristy DPerth, WA

Beautiful items of clothing

published

Love everything I order, fast shipping and great quality in product. Price point is standard for clothes these days. The outfits are so cute the hardest part is choosing just one. I’ve never had an issue with them before so I highly recommend Hellomolly!

Product Quality
Shipping
1 comment
Hello Molly
Hello M.Hello Molly

Thanks for your sweet review Kristy! :) We're so happy you love Hello Molly's range and service. xo

So easy

published

I love using hello molly for all kinds of events and just day to day cute pieces. Sometimes it is hard to cage how things will fit but it is super easy to return things when needed! I have several really great dresses from here that I absolutely love to wear!

Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Hello Molly
Hello M.Hello Molly

Hi hbanana16m, thanks for your sweet review! :) We're glad to hear you love our range and can't wait to have you shop with us again soon! xo

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The reviewer stated that an incentive was offered for this review

Amazing!

published

Great range of beautiful dresses, true to size and affordable, good quality clothing, hello Molly is my go to online store. I’ve never been disappointed with any purchases I’ve made here.

Product Quality
Shipping
1 comment
Hello Molly
Hello M.Hello Molly

Thanks for sharing your review, Danielle! :) So happy to hear you love Hello Molly's range and quality! If you ever need assistance, don't hesitate to be in touch with us via info@hellomolly.com! xo

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The reviewer stated that an incentive was offered for this review

Amazing

published

That customer service has been so helpful, had difficulties with receiving my order and they have been nothing but kind with all my questions and emails! Love it definitely recommend :))

Incentivised ReviewNo
1 comment
Hello Molly
Hello M.Hello Molly

Thanks a bunch, Lola! :) Really happy to hear we were able to provide assistance with any enquiries you had. Don't hesitate to reach out if there is ever anything else. xo

Amazing service! Super fast to respond

published

Easy to use website. Purchased a heap of things for going away and was worried it wouldn’t come in time so Maria in customer service helped me so much. Made sure it was all on time before I left. Had a few sizing issues and all was resolved super fast and easy. Such a pleasure, will be bakx for sure. Slight shame not more size 14s available but hopefully soon :)

1 comment
Hello Molly
Hello M.Hello Molly

Bella was amazing!

published

Loved the handwritten notes recieved with my product even though it was faulty. Bella was amazing in customer service! Very helpful and made the returns process seem like no trouble at all which was so appreciated. Thankyou!

1 comment
Hello Molly
Hello M.Hello Molly

Thanks for your lovely review, Maya! :) We're so pleased to hear about the seamless experience you had with Bella despite the faulty garment. If there is ever anything else you need help you with, don't hesitate to reach out again! xo

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Questions & Answers

abcde

abcdeasked

Hi do you know when you will be restocking the Secure The Bag Dress in red or khaki

2 answers
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage however we add 100 new styles to our new arrivals section on Sunday so you might find something you prefer xo

abcde
abcde

is that on the australian website as well?

Alex R.

Alex R.asked

Do you know what you will restock the Ticket to Anywhere dress in sizes xs to s? I need this dress!!

1 answer
Hello Molly
Hello M.Hello Molly

Hi Alex, We don't have a set date at this stage however we add 100 new styles to our new arrivals section on Sunday so you might find something you prefer xo

Caitlin

Caitlin asked

Hello, just wondering if you are restocking the ‘all you pretty things’ midi dress? Thanks x

1 answer
Hello Molly
Hello M.Hello Molly

Hi Caitlin, We don't have a set date at this stage however we add 100 new styles to our new arrivals section on Sunday so you might find something you prefer xo

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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