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Hello Molly

Hello Molly

4.3 from 522 reviews · View Statistics
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Reviews

4.8
145 reviews
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Gi.Z
Gi.ZLaunceston, TAS
  • Verified

Inconsistent size. Horrible costumer service

published

Inconsistent size. Horrible costumer service. They charge you for shipping and return. On top of that they only give you store credit. Will never shop in this site again!

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly
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Jade
JadePerth, WA

Amazing customer service

published

Although the dress I ordered was too big and I had to return the customer service was great. The staff member Frankie was very polite and immediately took action to deliver a refund for my dress. Very quick reply and lovely interaction.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Thanks for the fantastic review, Jade! So glad to hear about your great experience x

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Squishy
Squishy
  • 3 reviews
  • 5 likes

Overpriced bad quality clothes

published

Made a $400+ order on Hellomolly, I was so excited to receive my items however when I got them and pulled them out of the bag my heart sank. The fabric of the clothing felt so cheap and nasty- definitely does not deserve the $60-$80 price tag (I can only compare it to shein or zaful quality clothes).

Will not be ordering from these guys again which is such a shame because the items look fabulous on their website but sadly do not live up to expectation in real life.

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly
Squishy
Squishy

Managed to get my return to you guys and I am sure you can appreciate my level of joy at the so called refund which is in fact store credit. Now I get look forward to receiving more poor quality tat. Literally a scam.

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Courtney d
Courtney dSydney, NSW
  • 4 reviews
  • 3 likes

Great quality! Small sizes

published

I bought myself a dress for a friends birthday. The dress looked exactly as it did on the model in real life. However, a bit of a short fit for us tall girls! Be a bit careful what you’re buying if you’re over 5”7.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Hi Courtney, thanks so much for the lovely review :) We're so happy to have you as a customer!

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Melissa
MelissaSydney, NSW

Service not great and items faulty

published
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly
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Dayna
DaynaPerth, WA

When needing a refund the service was amazing!

published

Absolutely impressed with the fast reply via email when enquiring if it’s possible to return something for a refund. They have looked after me and I’d definitely recommend this company.

All dresses purchased have been fantastic quality, can’t fault the service.

Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Hi Dayna! Thanks so much for the lovely review :) We're so glad to hear how happy you are with our service! Don't hesitate to get in touch if you need anything else xo

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Jan
JanSydney, NSW

Sent me a damaged dress not once, but twice

published
Incentivised Review No
Sizing True to size
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly
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Tessa paris
Tessa parisMetropolitan Adelaide, SA

Out of the last 5 dresses I bought i loved 4 one didn’t fit like the picture it shows to much boob

published

Easy to navigate on the web site, great customer device when I called about a dress out of stock but didn’t offer to let me know when it would be back in.seem to be out of xs a lot of the dresses I loved

Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly
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The reviewer stated that an incentive was offered for this review

Emily M
Emily MGreater Melbourne (Metropolitan), VIC

this store is perfect

published

the quality and the fit is amazing and for the price tag you get your money worth. the shippng took less then 48 hours which is really reassuring if you have a time crunch in which to get clothes for what every event

Product Quality
5/5
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Thanks a tonne for your lovely review Emily! :) So pleased to hear you are happy with the quality, shipping and price we offer! If you ever need assistance before placing an order, feel free to contact us via info@hellomolly.com xo

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The reviewer stated that an incentive was offered for this review

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Great product

published

I purchased some nice jeans earlier in the year it was easy to find what I was looking for but I wasn’t sure how the jeans would look on me as I do not have the same body type as the models but overall the jeans are really nice

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Hi Tash, Thanks for sharing your review! :) We're glad to hear the jeans worked out for you! If you ever need assistance before placing an order, feel free to contact us via info@hellomolly.com xo

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So good

published

The shipping is so good, arrives so quickly and the quality is great! Nice range of clothes and pretty good prices. Only problem- if you return an item you only get store credit.

Product Quality
5/5
Sizing True to size
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly
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The reviewer stated that an incentive was offered for this review

Kristy D
Kristy DPerth, WA

Beautiful items of clothing

published

Love everything I order, fast shipping and great quality in product. Price point is standard for clothes these days. The outfits are so cute the hardest part is choosing just one. I’ve never had an issue with them before so I highly recommend Hellomolly!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Thanks for your sweet review Kristy! :) We're so happy you love Hello Molly's range and service. xo

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So easy

published

I love using hello molly for all kinds of events and just day to day cute pieces. Sometimes it is hard to cage how things will fit but it is super easy to return things when needed! I have several really great dresses from here that I absolutely love to wear!

Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Hi hbanana16m, thanks for your sweet review! :) We're glad to hear you love our range and can't wait to have you shop with us again soon! xo

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The reviewer stated that an incentive was offered for this review

Amazing!

published

Great range of beautiful dresses, true to size and affordable, good quality clothing, hello Molly is my go to online store. I’ve never been disappointed with any purchases I’ve made here.

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Hello Molly
Hello M.Hello Molly

Thanks for sharing your review, Danielle! :) So happy to hear you love Hello Molly's range and quality! If you ever need assistance, don't hesitate to be in touch with us via info@hellomolly.com! xo

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The reviewer stated that an incentive was offered for this review

Questions & Answers

Ella A.
Ella A.asked

Hi, I was wondering when the Billini yumi mules nude croc heels are coming back into stock?

1 answer
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Ella L.
Ella L.asked

hi!! i was wondering when the ‘runaway lionell dress fuchsia zebra’ size small will be back in stock??

1 answer
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Georgia N
Georgia Nasked

Hiya, I was just wondering when would the larger sizes for the Whiskey sour olive dress be back in stock??

1 answer
Hello Molly
Hello M.Hello Molly

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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