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Hello Molly

Hello Molly

4.3 from 536 reviews · View Statistics
Listing monitored by Hello Molly

Reviews

2.8
9 reviews
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Gabrielle N.
Gabrielle N.Metropolitan Adelaide, SA

Not a great experience

published
Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Hello Molly
Hello M.Hello MollySend a private message

Hi Gabrielle, Sorry to hear you have been disappointed. Please email info@hellomolly.com and our customer service team will be able to assist you with offering a refund to your payment method instead of a store credit for your return xo

Gabrielle N.
Gabrielle N.

I did try and contact them but they just advised that it was a promotion for free returns at the time. I will try again, thanks! I appreciate it

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Poor Exchange policy. Poor sizing

published

Sizes are much smaller than expected. Have bought form here twice and very poor sizing. Bought a dress on sale, wanted to exchange but was told to post back (with return postage fee), store credit given but the same dress was no longer on sale, requested a direct exchange was told not possible so paid full price for the same dress plus return postage fees. Poor quality material not worth the hassle or the extra fees.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, Sorry to hear you have been disapointed. Please email info@hellomolly.com and our customer service team will be able to assist you with offering a refund to your payment method instead of a store credit for your return xo

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Barbara S.
Barbara S.Central Queensland, QLD
  • 2 reviews

Not even worth rating

published

The sizing is completely out. Quality is poor. You have to pay for the privilege of returning the item and you only get store credit. Spend your money elsewhere, I would definitely not recommend.

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Hello Molly
Hello M.Hello MollySend a private message

Hi Barbara, so sorry to hear you've not had a positive experience :( If you haven't already please contact info@hellomolly.com and hopefully we can find a way to turn this experience around xo

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Tania
Tania
  • 2 reviews

Great service

published

Very accommodating to my situation and Im very much appreciated for it, the friendly service does not go unnoticed, my emails were all responded to within hours or a day!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Hello Molly
Hello M.Hello MollySend a private message

Thanks Tania! We love having you as a customer :) xo

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Squishy
Squishy
  • 3 reviews
  • 5 likes

Overpriced bad quality clothes

published

Made a $400+ order on Hellomolly, I was so excited to receive my items however when I got them and pulled them out of the bag my heart sank. The fabric of the clothing felt so cheap and nasty- definitely does not deserve the $60-$80 price tag (I can only compare it to shein or zaful quality clothes).

Will not be ordering from these guys again which is such a shame because the items look fabulous on their website but sadly do not live up to expectation in real life.

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Hello Molly
Hello M.Hello MollySend a private message
Squishy
Squishy

Managed to get my return to you guys and I am sure you can appreciate my level of joy at the so called refund which is in fact store credit. Now I get look forward to receiving more poor quality tat. Literally a scam.

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Simone
SimoneGreater Melbourne (Outer), VIC

Great colours and options!

published

Hello Molly always has a large variety of colours and options. Which makes it a store that I always go to for a new look or to stay on trend.
I've ordered 2 items from this store both dresses. Both body tight. Sizing runs a little small. Quality is just above average for the price you pay.

Product Quality
4/5
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Hello Molly
Hello M.Hello MollySend a private message

Thanks for taking the time to share your review Simone! :) We're so happy that you love our on trend styles! If you ever need assistance with sizing, don't ever hesitate to be in touch with us via info@hellomolly.com xo

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The reviewer stated that an incentive was offered for this review

Sandra
SandraCentral West, NSW

Ive been shopping at hello molly for years... i love everything about them!

published

Everything is easy about using their site! Only one dress that i had bought that i was unsatisfied with but that was my fault ... i had bought the wrong size

Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Hello Molly
Hello M.Hello MollySend a private message

Thanks so much for sharing your wonderful review, Sandra! :) Glad you find our website easy to navigate and had an overall positive experience with us. xo

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Questions & Answers

Charli L.
Charli L.asked

Hi! When will your 'Dear Emilia A New Glow Maxi Dress Rose Gold' SIZE XS be back in stock or the navy colour size XS of 'Dear Emilia A New Glow Maxi Dress Navy'

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

emelyn
emelynasked

hello! i was wondering when the loveliest gal dress white size xs would be restocked?

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

madywood95
madywood95asked

hello!! when will your dine and dash blue or pink xs go back in stock?? i need it before may 20th.

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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